IMG Arena to expand betting presence with acquisition of Leap Gaming

Financial terms of the deal were not disclosed, but IMG Arena did state that subject to customary closing conditions, including a regulatory review process, the acquisition should go through in the first half of 2023.

IMG Arena said that the deal will strengthen its sports betting content portfolio, with plans to combine its ‘Event Centre’ product suite with Leap’s technologies and products to deliver a wider range of services to customers.

IMG is owned by Endeavor, which acquired sports betting supplier OpenBet earlier this year for $800m, a price that was renegotiated down from the initially agreed $1.20bn.

Established in 2014, Leap already works with 120 sportsbook operators around the world. 

IMG Arena-Leap Gaming partnership

IMG Arena also said that the acquisition would build on its existing partnership with Leap, through which the two businesses launched official virtual sports betting products with Nascar in the US and basketball’s EuroLeague.

“When we invested in Leap Gaming in 2018, our aim was to create official products and unlock new revenue streams and forms of fan engagement for our clients,” IMG Arena president Freddie Longe said. “We are delighted to extend that partnership and officially welcome Leap into the IMG Arena team.

“The acquisition will enable us to build on the work we have already done with Leap to take the virtual sports experience to new levels and continue to enhance our sports betting content portfolio.”

As part of the deal, Leap chief executive Yariv Lissauer will become senior director and general manager of igaming at IMG, while his 58-strong team will also join the business.

“Leap joining the IMG Arena business is a natural union born out of synergies in product, customer base and, most importantly, culture and vision,” Lissauer said. “This will enable us to leverage our knowledge, strengths and resources to deliver an enhanced range of best-in-class virtual sports products.”

Liat Sumen joins Clarion Gaming as campaign manager for iGB events

Sumen has previously served as senior marketing manager for the Hyve Group, head of marketing at Tzursteel and head of marketing at Jewish Futures, while she also manages a social community for businesswomen relocating to the UK. 

Naomi Barton, portfolio director responsible for the iGB brand, said Sumen’s experience made her perfect for this new role.

“I am delighted to welcome Liat to a highly dedicated and professional marketing team,” Barton said. 

“She has a strong academic background combined with hands-on experience of working in senior marketing roles and will, I am sure, make a significant contribution to delivering our events and helping to build further the iGB brand.”

iGB Affiliate London 2023

Barton noted that Sumen’s arrival comes just ahead of iGB Affiliate London 2023, which is on course to be a record-setting event in terms of scale.

“Liat is joining at a really key time in the development of the brand. February’s iGB Affiliate London will be the biggest edition on record occupying just under 12,000 square metres of floor space across three halls of ExCeL London. 

“We are on course to eclipse the record 176 exhibiting and sponsoring organisations that participated in the 2022 show, an achievement that illustrates just how important this event and the iGB brand is to the international affiliate community.”

Alongside the event itself, iGB will host the iGB Affiliate Awards on Thursday 9 February at The Troxy in London. The 2023 celebration of igaming and the contributions made by the affiliate community includes 21 categories, with 20 of these free to the industry to enter or vote on.  

To register for iGB Affiliate London 2023 click here.

Gambling minister: Industry interests and reducing harm “not incompatible”

The Gambling Minister outlined the government’s approach to the ongoing Gambling Act Review, a policy and legislative process that was launched in 2020 with a commitment to ensuring the country’s laws are “fit for the digital age”.

Scully was speaking at a conference hosted by charity GambleAware.

Paul Scully

Scully said reform would not necessarily be a matter of balancing competing interests, since those interests were in many ways aligned.  

“Harms, and addiction or problem gambling as a health issue, are essential considerations,” said the minister. “But we also have to make sure regulation is fair and proportionate, and works for the large number of people who gamble without experiencing harm.

“These aren’t incompatible aims – if gambling is to be a pastime that people can enjoy, it must not be dangerous or exploitative.”

Gambling minister on harms

The MP for Sutton and Cheam argued the scale of the issue of problem gambling in England, elaborating that this is a key focus of the reform effort.  

“The last Health Survey for England found that 246,000 people were considered problem gamblers, with a further 1.6 million at risk of suffering harm.

“Our review of the Gambling Act will take action to help prevent these harms, with targeted, proportionate and effective reform.”

Scully emphasised that viewing the issue through a public health lens was appropriate. However, he noted that the current Gambling Commission rules already conformed to this strategy, operating on many levels like a “classic public health approach.”

“They put in place a wide range of protections for the population as a whole – like specific controls on addictive products and how businesses can operate,” he said. “There are also specific rules for particular groups, like children.

“And for people suffering harm, who have greater needs, the rules require targeted interventions and particular support.”

Gambling Act white paper

The long-awaited product of the reform process, the Gambling Act Review White Paper, is expected to be published in the coming weeks, despite recent concerns it might not be released until the new year.

The document will point the way for future legislative reform by outlining a series of specific policy recommendations.

The White Paper has faced four significant delays, most recently as a consequence of Liz Truss’s rapid exit from Downing Street.

AML body Austrac launches federal court proceedings against SkyCity

Austrac said the land-based casino operator demonstrated a pattern of “serious and systemic non-compliance” with the country’s anti-money laundering (AML) and counter terrorist financing (CTF) laws.

The civil penalty proceedings commence following an investigation into the New Zealand-based business, which SkyCity was notified of in June 2021. The probe itself was a product of an industry-wide compliance campaign initiated in September 2019.

austrac inititated an industry-wide crackdown on non-compliance with aml/ ctf regulations in september 2019

The agency’s deputy CEO Peter Soros said that the business had seen a host of institutional failings in its approach to its AML/CTF obligations.

“Austrac’s investigation identified a range of circumstances where SkyCity failed to carry out appropriate ongoing customer due diligence,” he said. “SkyCity also failed to develop and maintain a compliant AML/CTF programme, leaving it at risk of criminal exploitation.”

SkyCity said that it was aware of the matter but refused to comment beyond outlining the specific contents of the prosecution’s case.

“Given that the matter will before the court it would be inappropriate for the company to comment further on the allegations at this stage.”

AML and CTF failings

According to AUSTRAC, SkyCity had failed to appropriately assess the money laundering and terrorism financing risks it faced. The operator also did not include risk-based systems and controls in its AML and CTF programmes or establish a proper framework for board and senior management oversight for these projects.

SkyCity was also found to have not created a “transaction monitoring program to monitor transactions and identify suspicious activity that was appropriately risk-based or appropriate to the nature, size and complexity of SkyCity”.

In addition, Austrac said SkyCity lacked an “appropriate enhanced customer due diligence program to carry out additional checks on higher risk customers.”

Ultimately, Soros said that the listed failings left the business vulnerable to criminal exploitation.

 “The requirement for regulated entities to have appropriate AML/CTF controls and systems in place is not optional and should be taken seriously by all businesses regulated by Austrac,” he said.

“Austrac continues to work with SkyCity to ensure it complies with its obligations under the AML/CTF Act and to ensure it continues to meet its obligations in the future.

“This is the third civil penalty proceeding Austrac has brought against businesses operating in the casino sector, it should serve as a warning to casinos and all other businesses regulated by Austrac to take their AML/CTF obligations seriously and comply with the AML/CTF Act and AML/CTF Rules.”

Wider Austrac crackdown

SkyCity is only the latest Australian-facing gambling operator who has been subject to enforcement action from the financial intelligence agency.

In March, Austrac launched civil proceedings against casino operator Crown Resorts for AML failings. In November the agency also launched federal court proceedings against Star Entertainment Group. Neither case is yet to conclude.

Both land-based operators found themselves the subject of separate parliamentary inquiries following their implication in multiple anti-money laundering and social responsibility failings.

In September after an “extensive supervisory campaign” into Entain’s activities, the agency launched an enforcement investigation, citing AML and CTF concerns.

Casino powers Portuguese online gambling revenue to another record high

According to regulator the Gaming Regulation and Inspection Service( SRIJ), the total revenue figure in Portugal exceeded the previous record of €158.5m, recorded in Q1. This total was also up 39.3% from the total recorded in Q3 of 2021.

Portugal online casino revenue

The main reason for the record high was online casino, where revenue also reached a record high of €89.8m, comfortably exceeding the €81.8m recorded in Q2 and up 38.5% year-on-year.

Online casino revenue has hit a new record high for the fifth consecutive quarter.

This came as players staked €2.48bn on online casino games, also a record and up 39.1% year-on-year.

Slots were by far the most popular online casein product, representing 80.0% of stakes. French roulette followed, with 7.6% of stakes, while blackjack made up 4.9% of stakes and Banca Française 3.6%.

Sports betting revenue

Sports betting revenue, on the other hand, was up 40.1% year-on-year to €69.3m, but below the record high recorded in Q1.

Football dominated sports betting in Portugal

In sports betting, stakes were up 17.3% year-on-year to €348.2m, which was below the amount recorded in both Q1 and Q2.

In terms of the sports that Portuguese players bet on, football dominated with 78.0% of bets. Breaking these down by competition, 11% of all bets were on the Portuguese Primera Liga, 10.5% on the Champions League and 6.2% on the English Premier League.

Tennis made up 17.1% of bets, with all other sports combining for just 4.9% of bets.

Number of players in Portugal

The total number of players in the market also hit a record high, of 771,300, up 18.4% year-on-year. This is despite the number of new players being lower than in both Q1 and Q2, at 194,700.

Out of these 771,300 players, 36.1% bet only on sports, 29.4% only on online casino games and 34.6% on both.

The number of self-excluded players also increased, to 138,000.

Illegal gambling

During the quarter, SRIJ also ordered internet service providers to block 63 sites belonging to illegal gambling companies, while 60 operators were ordered to close down their sites.

Meanwhile, SRIJ made one report to the Public Prosecutor’s Office in order to begin criminal proceedings against an illegal operator.

It also ordered the removal of 130 online videos promoting illegal gambling sites.

Danish regulator bans reactivation bonuses for lapsed players

The new guidance is similar to the previous version, published in September.

However, it did include some updates about what it considered to be irresponsible marketing practices.

Among these was a new portion stating that operators may not use bonuses to reactivate lapsed players.

“A player’s inactivity by the licensee may not be a selection criterion when awarding promotional offers,” it says. “Bonuses may therefore not be given on the basis of a player’s inactivity.”

The new rules also note that “attention should be heightened” if a player requests a bonus, “as this may be an indication that the player needs to play but cannot afford it”.

Illusory deposit limits

Elsewhere, the guidance provides more details about requirements when it comes to deposit limits.

While players were already required to set a deposit limit before they register for a gambling account, the new rules aim to tackle deposit limits that could not ever be relevant in practice.

“It must not be possible to choose an extremely high deposit limit, or a deposit limit of a higher amount than the maximum allowed to be paid into the game account,” the guidance said.

“Examples have been seen where players have been able to set deposit limits of several hundreds of thousands of kroner without any assessment being made as to whether this was a realistic deposit limit. In such cases, there is no actual deposit limit, as the limit is set at such an illusory high amount that the deposit limit does not have the intended protective and preventive effect.”

Most Influential Women 2022: Part 1

Welcome to our rundown of the Most Influential Women in igaming for 2022. Throughout the next three days, we will reveal who has made their way through a rigorous nomination, longlisting, shortlisting and judging process to secure a place on this year’s list.

The judges assessed industry influence, professional influence and how the nominee championed diversity over the previous 12 months when compiling our top 10 and five runners up as highly commended by our panel.

In selecting 2022’s Most Influential, it became apparent that diversity-specific roles continue to be on the rise. Companies are looking to increase their presence in diversity, equality and inclusion (DEI) initiatives; a trend that has become increasingly popular in a time where less women than ever are entering the industry.

The quality of nominations this year has continued to be strong, building upon the legacy of nominees over the last five years

As part of 2022’s campaign, All-In Diversity Project co-founder Christina Thakor-Rankin, subsequently named among the sector’s Top 10 Most Influential Women for 2022, wrote a piece about how women’s professional and personal lives have been upended over the last year. She pointed out that according to the Index, the number of women entering the industry between 2021 and 2022 fell below 50% for the first time in the Index’s history.

Thakor-Rankin linked this to two reasons – the Covid-19 pandemic and the subsequent change in domestic circumstances, and the entrance of Generation Z in the workplace.

Generation Z view influence differently. Rather than it meaning a person who has achieved an extraordinary feat, to them, it relates to someone who uses their role to bolster important social causes.

These reasons are why the inclusion of women from all areas of the industry on the 2022 Most Influential Women list is so vital. Those within the industry and outside it need to recognise the achievements of a group that is diverse both geographically and professionally. It also speaks to the continued necessity of female-only initiatives as the industry continues to broaden its diversity focus beyond gender.

With that being said, here are the first two profiles for the Most Influential Women 2022 list, in no particular order. The remainder will be published in part two and part three over next consecutive days.

Isabelle Falque-Pierrotin
Chair, l’Autorité Nationale des Jeux

For Isabelle Falque-Pierrotin, being recognised as one of IGB’s Most Influential Women is inextricably tied into the work she has undertaken as chair of France’s gambling regulator, l’Autorité Nationale des Jeux (ANJ) over the last two years.

ANJ was first launched in 2020 and became the regulator for all gambling in France, replacing the Regulatory Authority for Online Games (ARJEL).

“I believe this award is a clear recognition for the collective work done by the ANJ for over two years,” she says. “When this new regulatory institution was launched in 2020, there were big challenges and sometimes, some reluctance.”

“We had to demonstrate that we could bring value added to the market and better protect the players. We are on track even if there is still progresses to make. For me, the award means line of evolution.”

isabelle falque-PIERROTIN, CHAIR, l’Autorité Nationale des Jeux

Falque-Pierrotin partly attributes her success to her previous experience heading other regulatory institutions, stating that regulation is a similar game across the board.

“Even if the gambling sector is specific, the regulatory issues are quite classic- finding the good balance between the development of the market and the protection of the players,” she says. “So my previous experience at the head of other regulatory institution was very useful.”

But she doesn’t shy away from praising collaboration as a key part of her success, paying tribute to her colleagues at ANJ and detailing how they factor into her decision making processes.

“Internally, I also favour discussions and large participation of all the staff on complex issues,” she says. “We are a small public body, no more than 70 agents. But each of them is empowered and important, and share the regulatory objectives. So our governing chain is quite flat and we can react quickly to ideas and difficulties.”

“In fact, my idea is to go step by step, based on the collective effort of each, with determination but without any prejudice. Trying to be at the right place, no more, no less.”

Looking at the industry and how it is addressing diversity, Falque-Pierrotin is keen to communicate ANJ’s work with gender inclusivity. However, she notes that women are more present in certain roles and sectors than in others, which makes it difficult to ensure a complete 50/50 split.

“Of course, parity is almost ensured at the ANJ level – ANJ staff is 47% women- but it is still not so easy to hire women among IT profiles where women are largely under-represented,” she continues. “Whereas, women are very well represented among legal profiles.”

Christina Thakor-Rankin
Co-founder, All-in Diversity Project

Having co-launched the pioneering All-In Diversity Project with Thakor-Rankin, Kelly Kehn’s initial reaction to the news of her partner’s inclusion in the Top 10 for the first time is that she is “unsurprised”. She adds that she “is thrilled that she [Thakor-Rankin] is finally getting the recognition she so very much deserves”.

Indeed, All-In was not Thakor-Rankin’s first pioneering move during a 25+ year career in the gaming industry, holding senior titles at and more recently as consultant to some of the biggest brands in the gaming industry through her 1710 Gaming business.

“From her early days carving a path as the industry’s first female trader at William Hill, to her international work advising the All India Gaming Federation, her knowledge and impact on the industry is both vast and deep,” says Kehn.

Thakor-Rankin is a strong advocate of responsible and safe gambling. One of her biggest achievements is becoming a regulatory compliance and AML officer and a recognised trainer, with particular focus on player safety, responsible gambling and the prevention of money laundering and crime. She is also a committee member on the US National Council on Problem Gambling.

christina thakor-rankin, co-founder, all-in diversity project

Kehn highlights that Thakor-Rankin is a strong supporter of improving the industry through better diversity, equality and inclusion (DEI) initiatives and safety.  

“Christina has been a driving and influential force within the industry, as well as one of our strongest supporters of other women in the industry,” Kehn continues.

Kehn adds that the representation Thakor-Rankin depicts is necessary for attracting more women to the industry – and incentivising them to stick around.

“If we want to recruit more women, we not only need to say that, but we also need to promote the women within our organisations to visible roles,” says Kehn. “Besides being welcoming and accessible to prospects, we also need to focus on supporting women currently employed into leadership roles.”

“We are not only seeing less women coming in at entry level, but we are also seeing more women leave our workforce in the later stages of their careers. This indicates a glass ceiling, but also indicates that our businesses may not have the practice and policy in place to support senior leadership.”

This is just one of the many reason why Thakor-Rankin and Kehn co-founded the All-In Diversity initiative, and why Kehn appreciates initiatives such as Most Influential Women.

“We’ve made little progress toward gender equity at C-level as well as the non-executive level. If we are to achieve gender equity faster, we need initiatives, like Most Influential Women, to help us accelerate that process.”

Profiles by Marese O’Hagan and Berta Puignou

Gaming Corps approved to launch in the Netherlands

Gaming Corps will be permitted to roll out its table and slot content in the Netherlands, as well as its collection of plinko, mine and crash games.

Content that will be made available to licensed operators in the country will include Penalty Champion, Tikiz N Juice, Stormy Witch, Coin Miner, Jet Lucky 2, Skyliner and Cat Ching.

Gaming Corps expansion

Gaming Corps had targeted the Netherlands as one of its core expansion markets as part of its ongoing growth plan. The developer also has a licence from the Malta Gaming Authority.

“New markets expand the reach of our popular titles and add a new audiences,” Gaming Corps chief executive Juha Kauppinen said. “We see these strategic entries as important to the future of the company while we strive to make the most of our existing titles and those in development. 

“We’re pleased that our content has already received a warm reception amongst the new set of operators we’re now able to open communications with and look forward to announcing those deals soon.”

Netherlands online gambling

A total of 24 operators are licensed in the Dutch, the latest of which being TonyBet, which secured approval from KSA last month. TonyBet is now able to offer online casino games, sports betting and horse racing wagering to players across the Netherlands.

Genesis Global leaves UK market as CEO exits

Consumers seeking to register with one of Genesis Global’s 14 active sites in Britain are met with a message that says they are trying to register from a country that it does not accept bets from.

The operator confirmed to iGB that it will close its UK sites on 6 December. The site will remain open for players to withdrawl funds until 30 December.

According to the Great Britain Gambling Commission’s website, Genesis currently operates Casinoplanet.com, Casoola.com, Kassu.com, Casinocruise.com, Casinogods.com, Casinojoy.com, Casinolab.com, Casinomasters.com, Genesiscasino.com, Pelaa.com, Sloty.com, Spela.com, Spinit.com and Vegashero.com in Britain.

“Unfortunately you are registering from a country that we do not accept bets from,” a message read on Genesiscasino.com. “We will not be able to proceed with your registration.”

The operator’s main corporate website is also currently not accessible.

Genesis Global CEO exits

Meanwhile, Reem posted an update on his LinkedIn page last night (5 December) to confirm he had left his role as CEO of Genesis. Reem led the business since its formation in 2014, but according to the employment history section of his LinkedIn profile, he left his role at Genesis last month.

Reem did not disclose the reasons for his departure, nor did he reference the blocking of new registrations in Britain. 

“It is time to move on to the next challenge/adventure,” Reem said in the post. “How to summarise eight years when building it from scratch? Over the years I saw how ideas were turned into reality and how impossible or extremely hard tasks were overcome with perseverance and passion. 

“One of the most rewarding aspects of my role has been witnessing people develop themselves and many times breaking through their own perceived boundaries. To this end I was and still am inspired by all of you. I hope to see you around.”

Prior to joining Genesis, Reem spent over six years with Mansion, first serving as its head of retention and internal marketing for CRM, and later director of marketing operations.

Earlier in his career, Reem had three-year spell as marketing planning and strategy manager for Orange Telecommunication.

2020 licence suspension

Reem’s exit and the halting of new British registrations comes after Genesis in January was fined £3.8m (€4.4m/$4.6m) by the Gambling Commission after enquiries revealed a series of social responsibility and money laundering failings.

Genesis had its licence suspended in July 2020 while the Commission carried out a review of the operator’s activities in relation to potential breaches of section 116(2)(a) and section 116(2)(c)(i) of the Gambling Act. 

This was appealed by the operator, which resulted in the suspension being lifted in October 2020, though the regulator continued with its review. 

This investigation, the Commission said, uncovered further failings including a series of breaches of the operator’s licensing conditions.

Specific breaches included paragraphs 1, 2 and 3 of licence condition 12.1.1 – dealing with anti-money laundering, which is related to the prevention of money laundering and terrorist financing. The Commission also identified a breach of licence condition 12.1.2, which cover anti-money laundering measures for operators based in foreign jurisdictions.

Other breaches included a failure to comply with social responsibility code of practice (SRCP) 3.4.1 in terms of customer interaction, as well as a failure to comply with SRCP 3.9.1, relating to the identification of individual customers.

Dutch regulator “too limited” to tackle illegal online gambling

The report was commissioned by the government and made by consultancy Kwink Groep. It covered the KSA’s activity from 2017 until 2021, a period defined by preparations for – and the eventual launch of – the Dutch online gambling market.

The report noted that the KSA has devoted much of its enforcement resources towards stamping out illegal online gambling.
However it said that many stakeholders in the market felt the body should still do more to prevent operators doing business in the Netherlands without a licence.

“The Ksa’s enforcement actions focused on illegal online offerings,” the report said. “Nevertheless, market parties and various government organizations believe that combating illegal supply still receives too little attention from the Ksa.

“The picture among market parties is that providers in Malta and Curaçao, for example, were and still are given the space to illegally offer their services in the Netherlands.

Tools to tackle Dutch illegal gambling

The report added that further action that could be taken would include the use of payment and website blocking.

“They believe that the KSA could and can do more about this, for example by urging telecom parties to shut down illegal websites or payment service providers not to provide payment services to illegal providers,” it said. “With the entry into force of the Koa [Remote Gambling] Act, the provision of payment services to online offerings without a license is explicitly prohibited and the Ksa can take enforcement action against this. 

“Providers believe that the KSA still makes too little use of this option.”

The report noted that a large reason for this was simply that the KSA was under-resourced.

“Various licensed parties find it strange that they paid a gambling levy in that period, but that they ‘received little in return’ in the form of guidance from the KSA,” it said.

It noted that the KSA itself acknowledged that resources had been an issue.

“The KSA acknowledges that the capacity is too limited, and that if the enforcement capacity is expanded, more can be done to tackle illegal gambling practices and undermining,” it said.

The report acknowledged that a lack of resources meant the regulator would have to make difficult decisions. However, it said, it was not always clear whether the choices it made were the right ones, as the processes to determine how to use its resources were not always clear.

“It is understandable that the KSA had to make choices,” it said. “It is important, however, that the KSA can properly substantiate and justify such choices.”

Recommendations

The report suggested a number of recommendations for the KSA, including three related to prioritisation.

These were to strengthen its risk-based supervision procedures, improve its monitoring of the use of different supervisory tools and to take a more data-based approach.

The regulator noted that it is already taking steps in this direction.

“The Ksa is already working concretely on strengthening risk-based supervision,” it said. “The first results of this are visible, but the ambition of the Ksa goes further. 

“For example, a Ksa-wide structure is being set up to continuously identify, qualify and prioritize risks. The Ksa will also involve its stakeholders more in the assessment of the risks. This is happening, for example, with the Supervisory Agenda 2023, which will be published early next year.”

However, the report did not recommend that the KSA should have more resources to tackle illegal online gambling. Instead, it only recommended this for the land-based sector.

KSA next steps

KSA chair Rene Jansen added that the body would now think about what additional steps it can take.

“The evaluation gives the Ksa good recommendations on how it can improve its effectiveness and efficiency. They fit in particularly well with the professionalization that the organisation has already started.”

“The challenge now is to formulate what further steps the KSA will take in the coming period towards supervision and enforcement based on data”.

Dutch market developments

Within the past week, there have been a number of other major events concerning Dutch gambling regulation besides the announcement on cashback bonuses. First, de Kansspelautoriteit handed Toto Online a fine of €400,000 (£343,793/$415,307) for targeting advertising at young adults in the country.

The KSA said Toto Online – owned by Nederlandse Loterij – sent messages to its entire customer base between 1 October 2021, the date the country opened its legal online gambling market, and 1 February of this year.

The ruling came after the KSA also took action against a number of operators, ruling they had broken various rules. KSA said that the offences took place in the run-up to the 2022 World Cup.

Also last week, the Dutch government released a 2021 memo revealing that a number of online operators were under investigation for unpaid taxes covering the period before the Netherlands regulated online gambling. It said that the companies in question were in practice based in the Netherlands, but legally had their tax base elsewhere.