Players seeking to exclude themselves from gambling can now contact the DGE via a new, toll-free phone number. Consumers can choose to self-exclude from online gaming or both online and in-person.
The service will also allow users to set up an in-person appointment with DGE staff or take part in a video conference with DGE responsible gaming personnel. The DGE said the video conference option will help remove barriers for patrons to address problem gambling by completing the process without leaving their homes.
Meanwhile, the DGE will also launch an updated responsible gambling landing page on its website. This, the regulator said, will serve as a central location containing information for players and operators.