As of 2020, licensees in Britain are required to participate in Gamstop and block access to any consumers who have registered with the initiative.
However, the Commission ruled LEBOM, trading from lebom.app, was not fully integrated with Gamstop and as such was in breach of its licence.
The suspension comes into immediate effect, while the Commission has also launched a review of LEBOM’s licence in line with section 116 of the Gambling Act 2005.
The regulator said the suspension will not prevent the operator from allowing consumers to access accounts and withdraw funds, adding that LEBOM should focus on treating its users fairly and keep them fully informed of any developments that may impact them during the suspension.
“Gamstop provides a crucial service for people who feel they are suffering gambling harm; it is simply unacceptable for any online operator to fail to integrate with the scheme,” executive director of operations Kay Roberts said.