The analyst’s take: Bet365’s 2022-23 financial results

While the most prominent figure in the operator’s report was its £61.2m (€71.0m/$77.6m) loss, Bet365 also recorded significant revenue growth.

Birkin believes Bet365’s growing interest in the US market, as well as its hugely successful Ontario launch, could lead to future growth in regions such as North America and the soon-to-be regulated Brazil.

“Although the company has a reputation for operating in a number of unlicensed markets, it has been clear for a long time that it will seek a licence in any market where it is available and commercially viable to do so,” says Birkin. “Therefore, it’s no surprise to see continued international expansion.

“Their transition to the onshore market in Ontario appears to have gone smoothly, where they’re the clear market leader in terms of sports betting revenues, and we would expect to see the same in Brazil, where they are also the clear market leader.”

Birkin takes a keen interest in Bet365’s US presence, praising its longevity-centred approach.

“Of most interest to me is their positioning in the US market,” he explains. “Whereas a number of other operators rushed into the US sports betting market and are already exiting – Kindred, Pointsbet, and Wynn among others – Bet365 have always taken a more long-term, patient view.

“They have avoided the huge cash outflows that others have suffered over the past few years during the initial fight for market share.”

“Leading Tier 2 operator”

Bet365’s expansion into the US is pitting the company against industry giants already out in front of the market, such as FanDuel and DraftKings.

While Birkin feels it’s a stretch for Bet365 to compete with those market leaders, he feels the Stoke-on-Trent-based operator could make its mark among the Tier 2 operators over the next five years.

“I don’t see Bet365 competing for market leadership with FanDuel or DraftKings,” Birkin poised. “But on a three- to five-year view, I would expect Bet365 to be very much competing with the Tier 2 operators such as BetMGM and ESPN Bet in terms of sports betting. I view the US as a big opportunity for the group.”

He believes the maturing of the US market past its initial high-spending promotional phase will lead to increased focus on product, something that could serve Bet365 well.

“I see no reason why they can’t become a leading Tier 2 operator – especially as the US customer becomes more sophisticated and customer acquisition and retention becomes more aligned to the underlying product offering as opposed to existing brand recognition and unsustainable levels of promotional activity and bonusing.

“The US market is going to be a lot more product-focused over time due to the complexity of the product that is and will be available. In my view, Bet365 have always been a product-driven company and this product-led offering should be a positive for the company in the US over the long-term.”

Bet365’s report strong despite losses

Bet365’s reported losses were in spite of its sizeable sports betting revenue growth, as well as its jump in new customers.

Birkin believes the heavy investment that caused the losses will prove to be beneficial for the operator.

“I view this investment as very positive for the company. Personally, I would be more concerned if there wasn’t a significant increase in investment given the new market entries and shift to regulated markets such as Ontario.”

Birkin also pointed to Bet365’s status as a private company as an advantage, especially in regards to its longer-term perspective.

“In terms of new customers – growing the customer base by 29% year on year, on top of a 48% increase the prior year, is very strong,” Birkin continues. “I think it’s a strong performance in terms of top-line growth, with betting & gaming revenues growing by 19% year on year.

“Gaming has been the strongest driver at 31% year-on-year growth, but sports growth of 15% year on year has still produced the highest growth in monetary terms, increasing sports revenues by around £323m compared to gaming revenues increasing by approximately £216m.

“That said, gaming still only contributes 27% of total revenues, so there’s further scope for them to increase this, which should be a tailwind to further growth going forward.”

International expansion can “offset” UK uncertainty

While some pointed to Bet365’s losses as another example of the UK’s sports betting market stagnating, Birkin challenges that view. He explains that Bet365’s growing global focus could help to cancel out any potential UK struggles.

“Firstly, I’d like to question this idea of a stagnation of the sports betting market in 2023,” Birkin stated. “While that is the rhetoric of the larger listed UK operators, data released by the Gambling Commission suggests the online sports betting market grew by 10% year on year in the first nine months of 2023.”

Birkin believes larger operators have floated the idea of stagnation in the market as an answer to their drop in market share, which is more likely down to increased regulatory pressure.

“We estimate that Bet365 have around 10% market share across the online betting and gaming market in the UK,” Birkin says. “The UK counts for approximately 20% of Bet365’s revenues, so it is a material part of their business.

“But putting that into perspective, a 5% decline in the UK would only be a 1% headwind to the group’s total revenues. So, while the UK remains a key market for the company, the opportunities elsewhere are likely to more than offset any potential weakness in the UK.”

Looking ahead

Looking to the future, Birkin is upbeat about the company’s future. “I view the US as a big opportunity for the group and you can look at Australia as an example of how they are happy to enter a market later and grow organically.”

The company’s focus on innovation is likely to stand it in good stead, especially due to the complexity of product and how Bet365 have continued to innovate in this area.

Birkin certainly agrees: “This is especially true when combined with the lack of pressure to hit any profitability targets. We’ve already seen investor pressure on profitability for US operators over the past year or so and therefore Bet365 are well positioned to capitalise on any pull-back in investment by any of the current larger operators in the US market. That said, we don’t expect the company to be challenging for market leadership in the US any time soon.”

IGT secures extended supply deal with UK National Lottery

Under the deal, IGT will continue to supply the core lottery system for the National Lottery.

Allwyn will take control of the lottery on 1 February after being awarded the fourth National Lottery licence in September 2022. It is replacing Camelot, which has operated the lottery since its launch in 1994.

IGT said its contract extension is part of Allwyn’s transformation programme for the lottery.

“We are pleased to continue to support the operation of the National Lottery, working alongside a range of other suppliers and Allwyn,” chief operations officer for global lottery at IGT, Jay Gendron, said.

IGT drops legal challenge over National Lottery licence

The extension comes after IGT this month withdrew its legal challenge over the decision to award Allwyn the lottery licence.

IGT was pursuing a claim for damages against Britain’s Gambling Commission. The challenge was dealt a blow in July 2023 when the Court of Appeal said IGT did not have legal standing for the claim. 

The tech giant appealed this ruling in September, but this month asked the court to dismiss the appeal. IGT will no longer pursue the damages claim.

Camelot was also seeking a similar legal challenge over the decision to award the licence to a rival business. It bid for the licence alongside Allwyn, The New Lottery Company, owned by Health Lottery operator Northern and Shell and Italy’s Sisal.

However, Camelot dropped its legal bid in September 2022. This led to Allwyn agreeing to waive all claims for costs or damages against Camelot.

Camelot legacy to live on after Allwyn acquisitions

Friction between Camelot and Allwyn has significantly decreased over the past 12 months after several acquisition deals. These ensure the legacy Camelot business will become part of the enlarged Allwyn group.

Allwyn acquired Camelot UK, current operator of the National Lottery, in February 2023. It also acquired US-facing Camelot Lottery Solutions (Camelot LS), which has rebranded as Allwyn North America to reflect the purchase. 

Allwyn has already noted the impact of both acquisitions in its H1 and Q3 results, During Q3, consolidated total revenue was up 98%, driven by the double Camelot acquisition.

Massachusetts sets $658.7m sports betting handle record in December

Combined sports betting and casino revenue in Massachusetts in December amounted to $163.6m, up 14.4% from November.

Starting with sports betting, the December handle narrowly beat the existing record of $654.4m set in November. The Bay State launched legal betting in March 2023.

Players spent $643.2m betting online during December and $15.5m at retail sportsbooks.

Revenue falls just short of Massachusetts record

Turning to taxable revenue from sports betting, this reached $60.6m in December. This was 23.9% ahead of $48.9m in November and just 0.7% behind May’s $61.0m monthly record.

Online betting accounted for $59.3m of all sports betting revenue in December, with retail’s share at $1.3m.

DraftKings the clear leader in online market

Looking at individual operators, DraftKings remains ahead of the pack in the online betting market. DraftKings posted $29.9m in revenue from $316.9m in online bets in December.

Flutter Entertainment-owned FanDuel was second in Massachusetts. The operator reported $19.3m in revenue off a $187.4m handle.

Placing some way behind in third was BetMGM with revenue of $3.1m from $39.2m in total online wagers.

As for the land-based sector, Plainridge Park Casino led the way with $534,411 in revenue from a $7.2m handle. Encore Boston Harbor followed with $499,411 off $6.4m, then MGM Springfield on $259,588 from $1.9m.

Massachusetts casino revenue improves to $103.0m

As for the casino market, revenue from land-based venues amounted to $103.0m. This was 9.6% ahead of $94.0m in November, including $68.7m from slots and $34.3m table games.

Encore Boston Harbor claimed top spot with $65.8 in total casino revenue. This comprised $36.2m in slots revenue and $29.7 table games.

MGM Springfield was second with $23.6m, of which $19.0m was slots revenue and $4.6m table games. Placing third was Plainridge Park Casino on $13.6m, with all this coming from slot games.

Massachusetts collected $12.0m in sports betting tax and a further $29.0m in casino tax. Total tax for the month stood at $41.1m. 

Arizona to accept new event wagering licence applications in February

Arizona tribes will have one licence reserved. Additionally, the state will reserve no less than one for sports franchises in the state.

Applicants must submit their applications between 16 February and 4 March. A qualification determination will be announced to selected applicants later in March.

Should there be more qualified applicants than available licences, the ADG will review each application and provide written notification to those selected for allocation.

Arizona’s sports betting surge in 2023

The ADG’s announcement comes after a rise in Arizona’s sports betting handle in the back end of 2023.

Almost $650m (£513.1m/€598.4m) was wagered on sports in October 2023, a 4.8% increase on the same month in 2022. The figure also hiked 6.2% compared to September 2023.

Only March 2022, in which $691m worth of wagers was accepted, exceeds the October 2023 handle. Mobile betting dominated total wagering, producing nearly 99% of betting turnover. Retail, meanwhile, counted for just $5.4m.

DraftKings and FanDuel each generated nearly identical amounts of mobile gaming turnover, both reporting around $220m. FanDuel was the biggest retail bookmaker, though, with revenue of $2.1m.

New operators in Arizona

Previously, legislation allowed for a maximum of 20 event wagering licences in Arizona, with 10 reserved for tribes and another 10 reserved for a number of sports-related parties. There were also 10 limited event wagering licences available, reserved for racetrack enclosures or additional wagering facilities.

A number of operators received licences in Arizona in 2023, with Bet365 cleared to offer sports betting in the state in August. As of yet, however, the Stoke-on-Trent-based operator is yet to launch its sportsbook in Arizona.

Bet365 reported £61.2m of loss for FY2022-23, though the operator hopes the heavy investment into US expansion that caused the loss will ultimately pay dividends.

Meanwhile, ESPN Bet also launched in Arizona in November, one of 17 states in which the newly branded online sportsbook operated by Penn Entertainment went live. ESPN Bet is the product of Penn’s $1.5bn partnership with Disney-owned ESPN, the largest sports media brand in the US.

Ontario igaming and player spending tick upwards in Q3

The revenue encompasses all cash wagers, including rake fees and tournament fees gathered in the province, which was officially regulated in April 2022. Ontario is regulated by iGaming Ontario, a subsidiary of Alcohol and Gaming Commission of Ontario (AGCO).

The market is home to a number of heavy-hitter operators, including PointsBet, Rush Street Interactive, Bet365 and FanDuel.

Player spending during the third quarter increased by 21.1% to $17.2bn compared to the second quarter of the financial year. This excludes promotional wagers.

Online casino games made up $471m of the total gaming revenue for the quarter, 15.7% more than in Q2. Betting accounted for $171m of the total, while peer-to-peer poker represented $17m in revenue.

Looking at the total wagers, online casino accounted for $13.7bn, representing 79% in all. A total of $3.1m was wagered through betting and $431m was generated through peer-to-peer poker.

Comparisons to Q3 2022-23

Turning to year-on-year comparisons, online gaming revenue was up 44.0% while player spending increased by 49.1%.

The number of operators and gaming websites active in Ontario has also increased. In Q3, 72 gaming websites were active in the province, up by four. The number of operators rose by 13 to a total of 49.

The average number of active player accounts hit 1.2 million, an increase of 31.8% yearly, while the average monthly spend per active account was recorded at $186 – an uptick of $19.

During the third quarter, the AGCO issued a fine totalling $150,000 to PointsBet Canada for breaching responsible gambling provisions. In November, iGaming Ontario announced that it would launch a request for proposals regarding the development of a self-exclusion service in the province.

Also in November, Penn Entertainment agreed for its ESPN Bet and theScore Bet brands to become the official sports betting partners of the National Hockey League.

Stakelogic appoints experienced Isajevs to live casino role

Isajevs will oversee the development of live casino content at Stakelogic, including bringing new games to market. He also becomes a member of the Stakelogic management team.

He joins Stakelogic after working with several other major content developers in more than a decade within the igaming sector.

These include Evolution Gaming, serving as both operations manager and operations team lead during a four-and-a-half-year spell with the business.

Isajevs also spent time as head of operations at Pragmatic Play. In addition, he worked as chief operations officer at Winfinity.

“I’m very excited to start with Stakelogic Live,” Isajevs said. “To me, Stakelogic Live, certainly at this moment, is the most innovative game supplier in the industry. Especially their revolutionary ideas about innovating live casino appeal to me.”

Stakelogic CEO Stephan van den Oetelaar also welcomed the appointment, saying Isajevs is “perfect” for the role.

“His passion for our industry in combination with his profound knowledge of live casino operations make Edgars the perfect executive to strengthen our management team,” van den Oetelaar said.

Comings and goings in the gambling sector

Isajevs is the latest individual to land a new role in the gambling sector since the turn of the new year. Several other senior comings and goings have also been confirmed in recent weeks.

Last week alone, 888 appointed Ian Gallagher, previously product director at Flutter, as its new chief product officer. Meanwhile, Allwyn named Steve Parkinson, formerly of Bauer Media, as brand and marketing director for Allwyn UK.

As for departures, last week saw plenty of movement. Oskar Mühlbach stepped down from his role as CEO of Raketech, while affiliate rival XLMedia is losing CFO Caroline Ackroyd

Several major operators have also announced changes to their boards. Michael Marchetti joined the Light & Wonder board but Richard Flint will exit the Flutter board later this year.

In addition, it was confirmed that Brigid Simmonds will step down as chair of the Betting and Gaming Council in April. Current chief executive Michael Dugher will move into the role.

Delaware: Sports betting revenue up in December as igaming remains steady

Beginning with sports betting, revenue for the sector in December 2023 amounted to $2.1m (£1.7m/€1.9m). This was 50.0% higher than in the state in the previous year and also 264.1% ahead of $576,800 in November 2023.

Delaware players in December spent $5.8m betting on sports during the month. Again, this was higher than December 2022, surpassing the previous year’s total by 7.3%. It also beat the $8.1m wagered in November by 8.6%.

Delaware Park led the way in the sports wagering market with $302,801 in revenue from a $2.1m handle. Bally’s Dover was second with $161,432 off $1.1m, then Harrington Raceway on $65,701 from $448,031.

December also saw the launch of Delaware’s first online sportsbook. Powered by Rush Street Interactive (RSI) and BetRivers, the sportsbook soft launched on 27 December and went fully live a week later. 

An additional $1.5m in revenue came from $5.2m in wagers placed with retailers during the month.

Mixed December for online casino in Delaware

Accompanying the new sportsbook were three updated versions of the state’s existing online casinos. These will continue to be operated by Delaware Park, Bally’s Dover Casino and Harrington Raceway & Casino.

This could come as a boost to the online casino segment, which reported steady revenue despite a reduction in player spending in December.

Revenue from online casino during the month reached $1.2m, which was level with the same month in 2022. This was also 9.1% more than the $1.1m reported in November of 2023. 

Video lottery accounted for $968,264 of December revenue, with table games at $174,138 and poker rake and fees $24,191.

As for spending, players wagered $31.3m on igaming in December. This was 29.4% behind the $44.3m spent in December 2022 and 2.5% lower than $32.1m in November.

Consumers spent $18.2m in video lottery games and $13.1m table games. Total winnings for the month amounted to $30.2m.

Delaware Park also claimed top spot in the igaming sector with revenue of $448,699 from a $17.6m handle. Bally’s Dover was second with $433,402 from $7.9m, then Harrington with $284,490 off $5.9m.

ITIA bans tennis official for 16 years over corruption charges

Milanov was charged with 17 breaches of the ITIA Tennis Anti-Corruption Programme (TACP). His ban will run from the date of the decision (28 December 2023) until 27 December 2039. 

All charges are regarding five tennis matches that Milanov umpired in 2021.

Specific breaches identified by the ITIA include five related to Section D.1.b of the 2021 TACP. This covers directly or indirectly facilitating any other person to wager on the outcome or other aspect of an event.

Five breaches were also noted of Section D.1.m of the TACP – delaying or manipulating entry of scoring data from any event. A further five breaches related to Section D.1.n – directly or indirectly attempting, agreeing or conspiring to commit corruption offences.

The ITIA said the remaining two breaches regarded Section F.2.b of the 2023 TACP. This covers the failure to co-operate fully with investigations conducted by the ITIA. 

No response to ITIA charges

A national-level official, Milanov did not respond to the charges. As such, the ITIA said this meant he effectively admitted liability for all charges and acceded to sanctions.

The ban covers all and any tennis events authorised or sanctioned by the members of the ITIA. Milanov must also pay a fine of $75,000 (£58,982/€68,523).

Tennis ban follows earlier suspension for Milanov

The ban comes after Milanov previously served a six-month suspension for betting offences in 2022. He admitted to all breaches identified at the time by the ITIA.

Milanov placed multiple bets on tennis, including on one match where he was officiating. Section D.1.a of the 2022 TACP bars covered persons from betting on tennis competitions and events.

The six-month suspension ran from 15 November 2022 until 14 May 2023. The sanction also included a fine of $10,000, with $5,000 of this suspended.

ITIA takes further action over rule-breakers

This month, the ITIA also banned French tennis player Leny Mitjana after finding him guilty of corruption and match-fixing offences. Mitjana will serve a 10-year ban from the sport until December 2033.

The Frenchman, who held a career-high world singles ranking of 458 in 2018, denied all the charges.

The case was the latest to be linked to a concluded criminal case involving a match-fixing syndicate in Belgium. Syndicate leader Grigor Sargsyan was recently convicted and handed a five-year custodial sentence.

In total, the ITIA has banned 21 players and officials in the last three months over the same case.

Gambling on unlicensed sites fuelled by higher bonuses, says Danish study

Contrastingly, participants cited control and supervision, credibility and availability of the Danish language as reasons for gambling with licensed sites.

The Danish study was based on an online survey, which was created by the country’s regulator Spillemyndigheden in collaboration with Statistics Denmark. The target group were Danish citizens aged 15 or older on 1 October 2022 and resulted in a net sample total of 30,070 people.

The study found that 21.7% of Danish players in the sample pool gambled online for money in the last year. This corresponds to an estimated 1,082,000 Danish people.

Of those who played online within the previous 12 months, 2.1% said they had knowingly played on unlicensed sites.

This number rises to 3.8% when accounting for those playing on sites that do not have permission to offer gambling in Denmark, equating to 41,000 people. The study states that, in this instance, more than half of these players did this knowingly.

A total of 8.6% of players are unaware whether the sites they played on are licensed.

Last year, following a complaint from the regulator, Copenhagen City Court blocked 49 sites for offering illegal gambling in Denmark. The sites mainly offered casino games, including roulette, poker and slots.

Players lean towards legal offerings

Of those who have played both on sites that have permission and sites that do not, 61.7% mostly played with the legal offerings. A total of 19.1% said they mostly used the illegal sites and 19.2% said they played equally between both types.

Of those who played on sites that do not have permission to offer gambling in Denmark, 43.4% said they played online casino. A total of 34.2% said they used the sites for skin betting. Skin betting is prohibited in Denmark, so any play is automatically considered illegal.

Of this same pool, 25.7% said they played on these sites due to higher bonuses. However, most – 36.9% – said it’s because they are able to play games that are not offered by legal entities.

Operators that do not have the appropriate permissions cannot market themselves to Danish players. In November, Spillemyndigheden issued DKK100,000 in fines to an individual that advertised illegal games on two websites.

When asked how they found the illegal offerings, 68.2% of the relevant participants said they searched the internet themselves. A total of 66.3% said they found the sites through videos and streaming – for example, YouTube, TikTok and Snapchat.

In August 2023, a Twitch streamer was fined DKK10,000 by Spillemyndigheden for advertising gambling without the necessary permissions.

Philippines gaming revenue reaches record ₱285bn in 2023

2023’s GGR surpassed pre-pandemic levels, with the new revenue record 11.2% higher than the previous high set back in 2019. The Covid-19 pandemic hit the Philippines hard, with GGR falling to an all-time low of ₱99bn during the outbreak.

Pagcor believes 2023’s success sets the Philippines up to hit the 2024 GGR projection of ₱336bn. This is largely down to the planned opening of a number of new integrated resorts. The existing integrated resorts already contribute ₱207bn to the Philippines’ revenue.

Alejandro Tengco, Pagcor chairman and chief executive, said: “Our 2023 results exceeded even our most optimistic projections and it proves beyond doubt that the Philippine gaming industry has fully recovered and is now poised for sustained growth in the medium- to long-term.

“Last year’s accomplishment is solid proof of the local gaming industry’s adaptability and resilience which translates to Pagcor’s enhanced ability to fulfil our nation-building mandates.”

Philippines expected to overtake Singapore

With the most dynamic gaming market in the Association of Southeast Asian Nations (ASEAN) region, the Philippines will likely overtake Singapore very soon in terms of GGR.

The Philippines is enjoying expansion in its gaming industry. Bloomberry is adding Solaire North in Quezon City, to be followed with a resort to the south in Cavite, bracketing Metro Manila. NuStar in Cebu City opened lodging and gaming in 2022, with two more hotels on the way.

The Philippines is the only ASEAN country to allow citizens to enjoy casino gaming without entry restrictions, with local players a big part in its growth. Korean and Japanese travellers are another additional market.

The Philippines also has the only regulated online market in the entirety of Asia. While the Philippines offshore gaming operator (POGO) dominates the spotlight, recent comments in the industry suggest that expanded online domestic play is imminent.

The ASEAN region as a whole expects to shine in the coming years. Boasting a total population of over 660 million, the ASEAN countries have a collective GDP in excess of US$3.3tn (£2.6tn/€3tn), the fifth largest in the world. The bloc’s economies also grew 5.2% in 2022.

In a recent interview with iGB, industry veteran Daniel Cheng said: “The ASEAN bloc will overtake Japan within this decade and become smaller in economic power than only the US, China and the European Union.”

Pagcor’s modernisation programme

In November, Tengco revealed Pagcor was launching a modernisation programme to increase revenue.

The programme included plans to roll out 3,000 new slot machines. An agreement is in place with a supplier for a revenue-sharing scheme for the slots. According to Tengco, this would generate an additional ₱18bn in revenue in the next five years.

Pagcor also plans to modernise its table games to help attract new players and create more revenue.

Pagcor is preparing to launch a new online platform, too. In July 2023, Pagcor stated it would enter the online gambling market by launching Casinofilipino.com. This is due to go live in Q1 of 2024.

Pagcor switching to regulatory role

Pagcor’s announcement of intended growth came after the agency suggested it would take a step back from gambling operations, instead moving into a purely regulatory role.

Set to lead to the privatisation of its gambling operations, Pagcor expects the move to help “level the playing field” and boost future growth for other operators. Tengco stated that Pagcor hopes to complete the transition to only being a regulator by 2025.

Tengco added that the switch to a purely regulatory role could impact staff. He stopped short of discussing job losses, instead saying plans are being made to avoid displacement, in particular at the casinos that will be privatised.

Pagcor currently operates the Casino Filipino chain of casinos, with eight properties active across the country.