German gambling: Can the market be saved?

As anyone who has followed the history of the German gambling market will know, legalisation of online casino and sports betting was a long time coming. 

When the government first moved to regulate the gambling market back in 2008, it was less a road towards liberalisation and more an attempt at prohibition. This took the form of an outright ban on online verticals, which remained in place until recently. 

Germany’s fledgling gaming regulation – the 2021 Interstate Treaty on Gambling – created a comprehensive online betting and gaming market in the country for the first time. Then, at the start of 2023, the central regulatory authority, the Joint Gambling Authority (GGL), opened its doors. 

Before the introduction of the latest Interstate Treaty, the last change to gambling regulation had been in 2020, when regulators lifted a cap on sports betting licences that restricted the market to just 20 operators.  

After legal challenges in 2012, the European Court of Justice had declared Germany’s original sports betting laws unlawful, and the subsequent years saw the country trial a new temporary piece of legislation that included the controversial licence cap. After months of wrangling between state ministers, this was finally removed in 2020, paving the way for a new sports betting licensing scheme.

Under pressure to crack down on the country’s flourishing black market and introduce a workable law, state leaders then thrashed out the 2021 Interstate Treaty on Gambling. This aimed to complete the picture with licences for online casino and slots. However, operators report that there are still severe limitations in the types of games and betting markets they can offer. 

Europe’s largest economy: A sleeping giant for gambling?

This may go some way to explaining why Europe’s largest economy still has a relatively underdeveloped market – at least in terms of the regulated sphere. 

Compared to its more mature cousin, the United Kingdom, where the online gaming market is worth an estimated €12.05bn, the legal online betting and gaming market in Germany turned over an estimated €4.8bn in 2023, based on industry tax revenues. 

Most surprisingly, this is in a jurisdiction with a population of 84 million, compared to the UK’s 65 million. 

In the view of operators, Germany is still a market plagued by challenges – but one that nonetheless offers opportunities. The current regulatory framework has been described by the German Sports Betting Association (DSWV) as “the most restrictive in the world” and the battle for a fairer and more cooperative is still underway.

Regulatory challenges

Under the current licensing scheme, sports betting and online casino operators apply for a licence from the GGL, which allows them to operate legally within any state in Germany.

According to German gaming law firm Hambach & Hambach, this process has been relatively smooth and transparent for their clients, but the stringent rules on everything from advertising to operating slots still presents difficulties for licence-holders. 

“The licence conditions are very harsh,” explains Wulf Hambach, founding partner at Hambach & Hambach. “You have a catalogue of licence conditions that is pages long and dozens of regulations just on advertising and, in some cases, you have licence conditions that aren’t part of the law but have been added later.” 

In five areas in particular, operators are deeply unsatisfied with the state of the current regulation. 

Restrictive advertising measures

Summarising Germany’s gambling advertising framework, Luka Andric, managing director of the DSWV, describes it as “extremely strict”.

“It’s probably one of the strictest around unless you take a monopoly system or somewhere where you have a complete ban on advertising,” he explains.

The rules that operators must navigate include a blackout on online and TV advertising between 9pm and 6am, restrictions on displaying sports clips in advertising and a ban on working with sports personalities and other influencers. 

According to Andric, there are even calls for the restrictions to be tightened up even further.

“Some politicians are now starting a debate about sports betting advertising, which is the most effective tool that legal operators have to draw attention to the legal products,” he says. 

Draconian limits on sports betting markets

Another major concern for operators is the draconian scheme for offering sports betting markets, which betting companies say is stifling innovation. 

Currently, the GGL creates a catalogue of permitted bets that gives operators a limited scope of sports and markets they can offer. 

That means, for example, that esports (which isn’t considered a sport in Germany) is off the table. It also means that upcoming or newer sports have strange conditions attached to them.

Rugby, which is growing in popularity in continental Europe, can be bet on during the Olympics, but not during the Rugby Europe Championships or during national games. In football, friendlies tend to be ruled out as well, unless they involve Germany.

Andric compares the regulated market’s limited offering to the supermarkets with half-empty shelves in GDR-era Germany. “That’s not attractive,” he says, “Even if customers tend to mainly play football and only bet on a few sports leagues.”

There also been reports that LUGAS, the monitoring system for sports betting operators, has crashed several times during major sports events, leaving regulated operators unable to process bets when they are most likely to turn a profit. 

A challenging regulatory regime for online gaming

One of the biggest battlegrounds in Germany’s gaming regulation is the lack of a licensing scheme for B2B suppliers and games developers. That means that every game has to be licensed individually for each operator, even if it has already been approved for another operator.  

According to German Online Casino Association (DOCV), this system is unique in Europe and can lead to the same game being reviewed for approval multiple times.

“One challenge is that there are currently far too few virtual slot games that are approved for the legal online market,” says DOCV managing director Julia Lensing. This, she adds, is down to the system of licensing games individually for each operator.

“This very complicated and inefficient procedure only strengthens the illegal black market.” 

The DOCV also sees an “urgent need” for political action on online casino games such as blackjack, roulette and baccarat. 

“Many federal states still have not reached a clear decision on how to offer regulated online casino gaming,” says Lensing. “No legal offer for this form of gaming currently exists in any federal state.”

Player protection undermined by unattractive offerings

Although both the DSWV and the DOCV emphasise their commitment to stringent player protection rules, both associations say that the current framework is working against this goal by making the regulated market far less attractive for players.

One particularly controversial aspect of the regulation is the blanket deposit limit of €1,000 per month, which applies to everyone regardless of income, and the €1 stake limit on slots.

Another issue for operators has been the tight rules on website and games design that create multiple lags and delays for players. One example of this is an enforced wait time when a player switches between the sports betting and casino offers on an operator’s website. 

Additionally, players are barred from playing more than one game at a time and must sit through a 5-10 second spin delay when playing online slots.  

Industry stakeholders argue that these delays erode trust in regulated products and can ultimately drive players into the hands of the illegal market.

A hefty tax burden

According to legal expert Wulf Hambach, tax has been a “major challenge” for operators in the regulated market. 

Despite the best efforts of both the trade associations to fight against it, the latest Interstate Treaty on Gambling sets out a tax on stake for online operators, rather than on Gross Gaming Revenue (GGR). 

This has created a situation where operators with licences struggle to remain competitive in a market saturated with unlicensed competitors. Ironically enough, tax revenues from online gaming continually declined since legalisation. 

The channelisation challenge

One of the primary goals of the recently founded GGL is to tackle the black market in Germany and achieve high rates of channelisation. In its 2022 annual report, the regulator stated that the move to a centralised authority had “laid the groundwork for the successful fight against illegal gambling”. 

“We are confident that we will successfully push back the illegal gambling market,” says GGL co-chair Benjamin Schwanke. “No challenge is too small for us and we do not shy away from the big players.”

According to the authority, methods such as payment and IP blocking were used for the first time in 2023 alongside threats of fines and legal action. However courts are still undecided on whether IP blocking is allowed under German law. Illegal operators are usually tracked down via a complaints hotline for players, although the GGL also carries out its own investigations. 

Going by the latest figures published by the authority, there are currently between 800 and 900 websites offering illegal online gambling in Germany. These operators account for a market volume of €300m-€500m and make up around 2%-4% of the authorised market. 

These figures, however, are hotly contested by experts who have taken a closer look at the marketplace. 

Questioning Germany’s black market figures

One of these is Ismail Vali, founder and CEO of Yield Sec, a platform that uses state-of-the-art AI technology previously adopted by the military to fight terrorism and radicalisation to map the real-time growth of illegal and legal online gaming markets. 

Most recently, Yield Sec charted an 11% growth in the illegal market in Germany, giving it a 47% share of the total marketplace for online betting and gambling, compared to 53% legal.

These figures are backed up by research commissioned by the DSWV, which looked at the amount of time players spent on websites run by licensed and unlicensed operators. Professor Gunther Schnabl, the economist who conducted the research at the University of Leipzig, found players spent roughly 47% of their time on illegal websites and 53% on legal ones. 

Schnabl also noted that while the prevalence of the white market was diminishing over time, the presence of the black market was growing.

Yield Sec’s technology, meanwhile, has tracked around 1,380 illegal operators targeting players in Germany and supported by around 514 affiliates, representing 45% of affiliates active in the country. Around 70%, Vali says, are “double dippers”, promoting both legal and illegal sites.

The strategy in some cases has been to sow mistrust around licensed websites, for example by spreading the myth that the five-second spin delay is a sign that a slot machine is rigged. Another strategy is to target players not by brand but by offer, promoting eye-catching sign-up bonuses and free sports merchandise around major sporting events. 

The tough regulatory market has also created a scenario where the revenues accrued by illegal operators tend to be 2-3 times higher per player than in the regulated market, Vali explains.

German black market gambling booming

More concerningly, the market is becoming even more saturated. Between Q1 2022 and Q1 2023, Germany saw a 63% uptick in illegal operators active in the market, according to Yield Sec data. In March 2023 alone, around 9.3 million people interacted with an illegal gambling product online, equating to around 13.4% of the entire population. 

This supports the instincts of operators who are active in the licensed market. 

“There needs to be done quite a lot in order to successfully achieve the main goal of the Interstate Treaty, which is a channelisation rate of almost 100 per cent,” says the DOCV’s Lensing. “For now, we consider this main aim failed. 

“Illegal operators currently account for half of the entire German online gambling market, meaning that every second player who participates in online gambling is playing on a platform without any player protection at all.”

The outlook for German gambling in 2024 and beyond 

Looking ahead to the future of Germany’s burgeoning online gaming industry, the major problems look unlikely to be solved in the next few years. The current Interstate Treaty on Gambling expires in 2027 and the painful process of thrashing out regulations is an experience that state leaders don’t seem keen to repeat until then.

In 2026, the GGL will publish a review assessing whether the treaty is achieving its goals. Two further studies on advertising and problem gambling in Germany are also in the pipeline, which means regulators are unlikely to want to meddle with the current framework for at least another few years. 

Speaking to iGaming Business, a spokesperson for the GGL says it is working on standardising procedures for licensing games to ensure that new ones could be approved quicker. They also want to tighten up procedures on fighting illegal gambling and gain legal clarity on whether they can use IP blocking to stamp out black-market sites. 

According to legal expert Hambach, the lack of criminal enforcement proceedings against illegal operators is a sign that the GGL lacks the tools it needs to fight the black market. 

Calls for further restrictions

Currently, it also appears that voices in German politics who prefer prohibitive rules on gambling are grower louder and more prominent than those who prefer a liberal framework.

Nevertheless, despite the lack of movement on regulatory issues, operators remain hopeful in the medium term.

“On the one hand, the German market has enormous potential to be the leading market in Europe,” says the DOCV’s Lensing. “The statistics support this. On the other hand, the current strict regulations in gambling stand in the way of precisely these developments and do not exploit this potential.”

With little hope of achieving significant change until 2027, however, the goal in the short-term will be to keep up the political pressure for better regulation and an effective crackdown on the bullish black market.

Cordish Companies breaks ground on new $270m Louisiana casino

Live! Casino & Hotel Louisiana will be built in Bossier City, Louisiana. The project is being led by LRGC Gaming Investors, an affiliate of Cordish.

Cordish has wasted little time in starting work, with the project having only been approved in October. This came after Cordish in April revealed plans to redevelop the Diamond Jacks Casino & Hotel. The new venue is being built on the site of the old facility. 

The venue will carry the Live! brand and feature over 47,000sq ft of gaming space. This will include over 1,000 slots and electronic table games and more than 40 live table games.

Cordish said the project will generate $35m in gaming tax revenue for the City of Bossier in the first five years of operation. It also expects the venue to contribute over $168m in tax revenue for the State of Louisiana during the same period.

Annually, Cordish said the facility will generate $34m in salaries, wages and tips, as well as create 750 new construction jobs and approximately 750 more in permanent gaming and hospitality.

Louisiana State senator Barrow Peacock, Bossier City mayor Thomas Chandler and Louisiana Gaming Control Board chairman Ronnie Johns were among those who attended the ground-breaking ceremony.

Cordish chair hails “transformative” development in Louisiana

Cordish chairman Jon Cordish also attended the ceremony. He said the new casino will be a “transformative” development for Bossier City and Louisiana.  

“Today marks an incredibly special day for my family and The Cordish Companies as we continue to expand our Live! brand in the southeast region of the country with the development of Live! Casino & Hotel Louisiana,” Cordish said.

“With the first land-based casino in the market, Live! Casino will be a transformative development that will bring a first-class gaming and entertainment experience to millions of visitors, create significant new jobs and generate millions of dollars in economic benefits for the community for generations to come.”

Road to ICE 2024: A fascinating year for US sports betting

The launch of ESPN Bet earlier this year has thrown the proverbial cat among the pigeons in the US sports betting world, setting us up for an intriguing 2024.

ESPN Bet, the newly branded online sportsbook operated by Penn Entertainment, went live across 17 US states in November.

Its app was downloaded over a million times within six days of its launch. This was also aided by the busy sports calendar of Thanksgiving week.

The combination of the largest sports media brand in the US and the expertise of Penn Entertainment could threaten to topple the giants of FanDuel and DraftKings.

DraftKings CEO Jason Robins says he is “keeping a close eye” on the ESPN Bet launch. As we also saw in a recent interview with iGB, Mike Morrison, vice-president of ESPN’s sports-betting arm, was delighted with the “really smooth” launch.

“We’re thrilled,” Morrison said. “Everything is working very well. Some of the early reviews we’ve seen are really good. Teams are energised and excited on both sides.”

DraftKings and FanDuel fighting it out at the top

As we’re in early days, the potential of ESPN Bet remains to be seen. DraftKings and FanDuel continue to battle it out at the top of the US sports betting market.

In New York, the US state with the highest sports betting revenue, Flutter Entertainment-owned FanDuel stretched its lead in November. Players spent $923.4m wagering on sports with FanDuel, with revenue reaching $69.2m for the month.

Long-time rival DraftKings, meanwhile, was second with a $723.1m handle and $54.3m in revenue. FanDuel has been the frontrunner in New York for some time. As we’ve seen however, DraftKings had been steadily closing the gap until November.

DraftKings is surprisingly still operating at a net loss. This is despite raising its revenue guidance for the third consecutive quarter in November.

However, DraftKings’ net loss of $283.1m was significantly lower than the $450.5m in Q3 of 2022. Its greater operational efficiency suggests a stronger chance for net profitability for H1 2024.

BetMGM playing catch-up in sports betting

BetMGM recently announced it was expecting to deliver $500.0m (£396.1m/€462.2m) in positive EBITDA by 2026. It also aims to reach 25% market share in the US.

While CEO Adam Greenblatt was optimistic over BetMGM’s Q3 results, Goldman Sachs highlighted the stagnation the operator is currently experiencing.

In its Q3 update, Entain revealed BetMGM held an 18% market share in the US. That is level with Q2, and only marginally ahead of the 17% recorded in Q1.

In New York, BetMGM generated $7.9m in revenue, lagging well behind FanDuel and DraftKings.

Greenblatt is expecting 2024 to be the year BetMGM “unlocks” Las Vegas. He cites the influx of sports events into the city as a key component.

The recent Formula One race in Las Vegas attracted 300,000 fans and was a record-breaking weekend for BetMGM.

The operator took three times the number of bets of any other F1 race in its history. Greenblatt also points to the upcoming Super Bowl in the city in February. This will no doubt be another opportunity for BetMGM to flex its Las Vegas muscles.

Fanatics holding hope for sports betting in 2024

While traditionally falling well behind the likes of DraftKings and FanDuel, new Fanatics Betting and Gaming chief executive Matt King is excited for the challenge of trying to catch up.

Having led FanDuel to the summit of the US sports betting industry as chief executive, King wants to utilise his experiences there to spearhead Fanatics’ rise, though he also believes there are differences.

In an interview with iGB, King said: “It’s working out, how do you adapt a strategy using those lessons? It’s a totally new kind of problem that we’ve been working on. Prior experience is absolutely critical, but it’s not a case of copying and pasting and doing the same thing.”

In June, the Fanatics Betting and Gaming (FBG) arm of Fanatics Holdings agreed to acquire the US operations of PointsBet in a deal valued at $225.0m (£178.4m/€208.1m).

The deal was initially agreed for $150.0m (£118.7m/€138.3m), although the price became much higher after DraftKings threw its hat in the ring with a $195.0m proposal.

Fanatics eventually won the battle and has since rolled out the Fanatics Sportsbook in eight US states, with Colorado the most recent in early December.

The Fanatics Sportsbook also recently became the Connecticut Lottery’s exclusive sports betting partner and is expected to become available in the state in mid-December ahead of what should be an exciting 2024 for the operator.

GR8 Tech elevates igaming with GR8 Sportsbook

GR8 Tech celebrated a standout year with the launch of the GR8 Sportsbook offer, a major development in the igaming industry. This innovative sportsbook platform features an extensive selection of sports, esports and 24/7 fantasy sports, providing an unparalleled non-stop betting experience. Boasting the capacity to handle over 25,000 daily events, managed by an in-house trading team, it ensures a dynamic and engaging betting environment. Discover the future of online betting with GR8 Sportsbook!

Road to ICE 2024: New Asian casino markets continue to emerge

With Covid-19 now firmly in the rearview mirror, 2023 has seen Southeast Asia representing a serious surge. This is especially the case against the established heavyweight, Macau.

We have covered this extensively on iGB this year; Southeast Asia is expected to drive Asian gaming growth for the foreseeable future.

The region undoubtedly holds all the aces. It offers a combination of fast-growing economies, top-class gaming resorts and irresistible tourist destinations worthy of any Instagram post.

Economic growth is one of the key drivers for this post-COVID surge. The Association of Southeast Asian Nations (ASEAN) bloc is expected to overtake Japan within the next 10 years.

The demographics show why this is the case. In total, Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam – with a population topping 660 million, currently boasts collective GDP in excess of US$3.3tn (£2.7tn/€3.1tn). That’s the fifth largest in the world, just behind India and 50% greater than Canada or Brazil.

The bloc’s economies grew 5.2% last year and are projected to expand 4.7% this year and 5% in 2024. This is according to ASEAN’s annual report issued in July, which show exciting numbers.

Philippines leading the charge for Asia casino

The Philippines archipelago is a standout example and continuing to lead the charge. Last year Bloomberry added Solaire North in Quezon City, which is to be followed by a resort to the south in Cavite, close to Metro Manila.

NuStar in Cebu City, anchoring the nation’s second largest metro area, opened lodging and gaming last year with two more hotels in the works alongside luxury retail and MICE facilities.

Clark, a weekend getaway destination two hours’ drive north of Manila with its own international airport, has six new or newly improved casinos.

Hann Resorts created the area’s first integrated resort in 2021 from its long running Widus casino and has multibillion-dollar expansion designs including top-end hotels, golf courses and luxury homes. Rival D’Heights combines residences and hotels and plans to add more of each.

The Beijing factor with casino

However, when it comes to the Philipines and Philippine offshore gaming operators (POGOs), China looms as the black swan.

Both countries remain at odds over POGOs. The then-president, Rodrigo Duterte, rejected a direct appeal to shut down POGOs from China’s president Xi Jinping in 2019. Continuing offshore betting now threatens the return of the Chinese tourists who accounted for 21% of Philippine pre-pandemic arrivals.

Duterte’s successor, Ferdinand Marcos, is as of yet, still undecided about POGOs. This is despite serial senate hearings highlight the sector’s harmful impacts, including money laundering.

Hearings in January showed POGOs fall far short of government revenue projections. In total, they produced around US$6.25m monthly last year, compared with projections of more than US$50m. The sector has shrunk to less than half its peak size, posting an estimated $1.8 billion in GGR last year. 

Amid a proposed ban on POGOs, supported by a growing public chorus and Beijing’s persistent pressure, Marcos should consider two fundamental facts about Philippine offshore gaming. Even with the best of intentions and technology, preventing betting from China is hard for operators. Even harder, accepting betting from China.

Preventing offshore betting remains a keystone of President Xi Jinping’s campaign against gambling and illegal capital flight. To comply, industry observers suggest the Philippines could require POGOs to block access from China to their websites. 

Road to ICE 2024: Waiting for igaming regulation to take off in the US

We have seen plenty of news this year about US online sports betting. In total, online sportsbook is now live in nearly half of all US states.

Igaming, however, is yet to hit the same levels of regulation.

Rhode Island was the only state to legalise igaming in 2023. This made it just the seventh across the US to have done so.

After the governor signed the bill with just hours remaining, back in June, Rhode Island is now expected to make online slots and table games live in April 2024.

Rhode Island will join New Jersey, Delaware, West Virginia, Pennsylvania, Michigan and Connecticut as the only states to have legalised igaming.

Wynnbet closed operations in eight states this year

The lack of igaming legislation is certainly affecting the American online scene. This has already prompted a major WynnBet roll-back in August, closing its operations in a number of states.

Only Nevada and Massachusetts operations, where WynnBet operates land-based properties, are guaranteed to continue. This has shaped much of the company’s outlook for this year and beyond.

The financial power of igaming

Despite the slow expansion, Light & Wonder’s global head of government affairs Howard Glaser called igaming the most successful product in US gambling history.

Evidently plenty of big names are still backing it and it’s easy to see why. The segment is generally considered to bring in more revenue than sports betting. No doubt, as the numbers become clear to see, states will start to look to catch up.

Even with only seven states regulated by the end of 2023, igaming grossed $1.52bn in the US in Q3. This is up 26% year-on-year and an all-time quarterly record.

In Pennsylvania, the igaming segment reported the most significant growth in September. Revenue jumped 41.5% to $159.5m, an all-time high for the state, eclipsing the previous record of $148.2m set in March.

Online slots revenue also jumped 47.3% to $114.7m and internet table games revenue hiked 31.7% to $42.4m.

Lack of igaming regulation an ongoing hurdle

While the signs are positive, the limited regulation continues to be a barrier to progress. Lawmakers are concerned over potential cannibalisation of land-based casinos, and the subsequent cost of jobs. The potential for greater addiction with enhanced accessibility to gambling is also a worry.

Tribal considerations complicate the issue of igaming, while online casino is less accepted by the general public than sports betting. The opposition of entrenched land-based casino operators is also a real problem.

Illinois was one of the states seen as a potential igaming domino to fall in 2023, and while that hasn’t yet come to fruition, the online casino bill could be revisited next year.

New York is also expected to discuss the topic in early 2024 after Senator Joseph Addabbo Jr recently revealed plans to introduce a bill for a January legislative session.

Financial benefits of igaming must be stressed

In 2024, the onus will again fall on the industry to broadcast the benefits of igaming to lawmakers and responding to their fears. Igaming’s ability to generate tax revenue in comparison to sports betting could lead to it becoming a vital player in addressing fiscal stress in a number of states.

In approaching legislators on igaming, tax contributions play a much greater role than they have for sports betting. Igaming offers a reasonable solution best targeted to specific areas of fiscal health.  

Rhode Island was the first state to legalise commercial igaming since the pandemic. Connecticut introduced a tribal-sponsored online casino, while Michigan was approved for igaming prior to the pandemic.

Significant unfunded pension liabilities in Kentucky and Mississippi suggests igaming tax revenue, if specifically targeted, could offer a way forward in 2024.

Road to ICE 2024: Credit card bans and payment blocking

One of the most talked-about payments topics this year has been gambling on credit. Or more accurately, attempting to put measures in place to prevent it.

Efforts to ban credit card gambling ramped up towards the end of 2023. In September, Australia’s government published legislation on the matter, entitled the Interactive Gambling Amendment Bill 2023. There was already an existing ban on gambling using credit cards at land-based venues.

As well as banning credit cards for gambling purposes, the bill sought to fine operators that do not adhere to the ban. The bill stipulated that the fine could reach up to AU$234,750 (£120,462/€140,014/US$150,467).

The bill was approved last week by Australia’s senate. As well as introducing fines, it also gives the Australian Communications and Media Authority (ACMA) more powers. Once the bill is enacted – following a six-month transition period – the ACMA will have the responsibility of enforcing the new penalty provisions.

Over in Sweden, the country’s gambling authority Spelinspektionen called for an all-out ban on credit card gambling in November. This was in response to a government investigation on risky lending. Spelinspektionen outlined its position, which was based on the country’s Gambling Act. It stipulated that the Act prohibits operators from encouraging players to borrow money to gamble.

Payment blocking

Sticking with Scandinavia, the region was also home to a number of payment-blocking instances in 2023.

In May, Spelinspektionen received new powers from the Swedish government to fight against illegal gambling. The new powers – which came into effect on 1 July – were outlined in a bill in December 2022. The government had said the amendments would make it easier for the regulator to block payments.

Norway’s regulator Lotteritilsynet has been monitoring unlicensed gambling activities since the beginning of 2023. In January, it reported a rise in the number of banks making contact with customers regarding illegal gambling transactions.

A study carried out on behalf of Lotteritilsynet revealed that eight out of 10 banks have measures in place to contact customers that may be participating in illegal gambling transactions.

In September, Norway’s regulator announced that it would monitor nine banks in the country. This was to make sure the banks were complying with a ban on processing transactions from illegal operators. Section 5 of the country’s Gambling Act states that banks cannot permit deposits and withdrawals from unlicensed sites.

The regulator can order banks to block certain transactions.

Road to ICE 2024: Match fixing an ongoing issue for esports

Just like sports in the real world, match fixing can prove a real problem in the online version too.

As explained to iGB by Ian Smith, the integrity commissioner of the Esports Integrity Commission (ESIC), match fixing in esports is “relatively high”. This is because of the disparity in tournament prizes and the money offered for losing matches.

Smith says they have to rely on players’ “simple values and morality” to ignore any attempts by outsiders to fix matches. He called for further measures to be put in place to try and combat match fixing issues.

Tackling esports match fixing

In September, a professional Counter-Strike: Global Offensive (CS:GO) player was suspended by ESIC for betting on matches he was involved in.

A Singaporean esports player was also jailed for four months in May. This was after throwing a game of Valorant in a match-fixing scheme.

In July, ESIC announced a partnership with Victoria police in Australia to tackle match fixing in the professional esports sector.

The agreement allows Victoria police’s Sporting Integrity Intelligence Unit to receive real-time alerts from ESIC on suspicious betting activity.

That link with Victoria police followed in the wake of ESIC entering a new anti-corruption education partnership with esports betting operator GG.bet.

The deal sees GG.bet support ESIC with the development of an Anti-Corruption Tutorial. It aims to educate players on ethical behaviour in the esports industry.

ESIC also unveiled an “Anti-Cheat Partnership” this year, working alongside global games protection and anti-piracy technology provider Denuvo by Irdeto.

There is still much work to be done however. This is especially the case given the younger demographic of esports players. Inevitably, this makes them particularly vulnerable targets for criminals.

Despite its attempts to act as a regulator in the esports world, ESIC is also not without fault.

ESIC has come under fire on a number of occasions. Arguably, much of the criticism has been over its competence and its lack of transparency. The scepticism that dearth of trust has led to is proving far from helpful in regards to esports’ match-fixing problem.

Match fixing is a taboo subject in esports, but it could continue to be a stain on the entire industry’s credibility, as well as a hurdle for growth, should it continue in 2024.

Mohegan Q4 nudges FY23 net revenue to new heights

Net revenue of $444.3m during the quarter contributed to Mohegan’s record consolidated net revenue of $1.67bn for 2023. Mohegan also generated adjusted EBITDA of $399.9m for the full year, the second highest in its history. This was just below the $403.9m record set in full-year 2022.

The high Adjusted EBITDA came about despite a $4.7m interest impact from Mohegan’s Niagara debenture conversion and related transactions.

Raymond Pineault, CEO of Mohegan said he sees growth developing in Mohegan’s gaming segment, adding that Mohegan’s diversification efforts will be supported by the opening of new properties.

“Our Adjusted EBITDA for fiscal 2023 of $399.9m was the second highest in our 27-year history, compared with Adjusted EBITDA for fiscal 2022 of $403.9m, which was the highest to date,” said Pineault.

“We continue to see growth in our digital gaming segment and with the recent soft opening of Mohegan INSPIRE on November 30th, our diversification efforts will further enable Mohegan to achieve strong results.”

Earlier this year, Pineault spoke to iGB about how he sees Mohegan achieving omnichannel success.

Breaking down by property

The Mohegan Sun property accounted for $224.2m in net revenue for the third quarter ended 30 September. This was down by 5.2%, which Mohegan attributed to decreased gaming volumes and table hold.

Mohegan Niagara generated $88.6m in net revenue during Q4, ticking up by 4.9%. Mohegan Pennsylvania generated $62.7m, a dip of 2.9%, while Mohegan Digital raked in $50.0m – up by $44.2m.

This was due to an accounting adjustment, which saw net revenues and expenses incur an additional $32m. This additional amount is relative to how Connecticut necessitates online casino and sports wagering payments are made to the state.

Net revenues from management, development and other segments totalled at $34.4m – up by more than double, 116.6%. Net revenue under “all other” decreased by 41.7% to $3.8m.

Mohegan incurs net loss in Q4

Gaming made up a grand majority of the revenue, sitting at $297.8m for the quarter. The remaining net revenue was made up of food and beverage, hotel, retail and entertainment and other.

Total operating costs and expenses for the quarter increased by 13.3% to $396.2m, bringing the operating income to $48.0m. Gaming generated the highest level of operating costs, hitting $174.8m. Advertising, general and administrative costs were $79.2m, while food and beverage costs topped $32.7m.

Other expense totaled $60.6m, comprising mostly of $54.6m in interest expense. This left the pre-tax income at a loss of $12.5m.

Income tax provision of $6.3m brought the total net loss to $18.8m, a stark contrast to the net income of $29.6m year-on-year.

Liechtenstein government extends ban on online gambling until 2028

Gambling was legalised in Liechtenstein in 2010. However, the inability for online operators to gain a licence means online gambling is unavailable in the country.

This fresh extension on processing of online gambling licence applications will run until the end of 2028. This will prove a blow to those looking to expand into the small but wealthy nation.

In addition, Liechtenstein’s government announced an agreement with Switzerland to share information on banned players. This is with the intention of ensuring “effective cross-border player protection” and is expected to come into action next year.

Liechtenstein land-based casinos survive despite online gambling ban

Despite the ban on online gambling, land-based casinos have proved to be a big hit in Liechtenstein.

However, a ban on licensing for new casinos was introduced in 2022 to try and stem the growth of gambling in Liechtenstein.

Meanwhile, a referendum earlier this year called upon the Liechtenstein electorate to decide whether to ban casinos altogether by 2028.

70% of the electorate participated, deciding to keep casinos open with 73.3% of votes opting against a ban.

This was in spite of controversy over potentially harmful aspects of gambling such as damage to Liechtenstein’s reputation and the possibility of a rise in addiction.

Casinos are a helpful boost to Liechtenstein’s economy. In 2018, the country’s first full year with casinos open, the two present in the nation collaborated to bring in CHF53.5m (£43.5m/€48.9m/$53.6m).

With a 34.5% effective tax rate, the two casinos combined to pay CHF 19.9m (£18m/€20.9m/$23m) in gambling taxes and fees.

Nygaard-Andersen steps down as CEO of Entain

Nygaard-Andersen has led Entain as CEO since January 2021, having previously served as a non-executive director. She joined the business from Modern Times Group, replacing Shay Segev after he left to join sports streaming platform Dazn.

Stella David, who is currently a non-executive director, becomes CEO on an interim basis while Entain seeks a permanent replacement. David will start the role immediately.

Stella David: “An intensely commercial leader”

Entain chairman Barry Gibson paid tribute to the outgoing Nygaard-Andersen and her time in charge.

“Under Jette’s leadership, Entain has executed a fundamental strategic shift towards regulated or regulating markets, overhauled its governance, transformed its operations and significantly improved its customer offering,” Gibson said.

“In Stella David we are hugely fortunate to have an intensely commercial leader with a long track record of success across multiple industries. I am confident that she will quickly help to set us on the path to achieving our strategic aims while we conduct a rigorous search for a permanent CEO.”

David holds board positions across a number of retail and entertainment businesses including Vue Cinemas, Bacardi, Domino’s Pizza and Norwegian Cruise Line Holdings.

Departure comes after Entain closes Turkish case

Nygaard-Andersen’s decision to exit comes just days after Entain resolved a long-running case with the Crown Prosecution Service (CPS). This relates to historic activities in Turkey.

Entain last week reached a final deferred prosecution agreement (DPA) with the CPS over the matter.

Terms of the DPA, announced on 24 November, state Entain must pay a financial penalty and disgorgement of profits to a total of £585.5m. The business will also make a £20m charitable donation and contribute £10m to HMRC and CPS costs.

These will be paid in instalments and will run for a period of four years. The commencement date will follow from the final court approval.

Nygaard-Andersen played a major role in reaching the settlement during her time with the business, Gibson said. He praised his former colleague’s “exceptional leadership” in what was a “difficult” time for the group.

“She has offered exceptional leadership during what has been a hugely challenging period,” Gibson said. “It is no exaggeration to say that the HMRC investigation posed a number of threats to our group.  

“As the court last week recognised in approving a DPA, had the matter not been resolved by way of a DPA, the consequences to the company and all of its stakeholders could have been disproportionate. The overhaul of the business model, strategy and culture of the group in recent years was vital to securing the successful conclusion of a DPA process.

“We are all indebted to Jette for her dedication to steering the company through such a difficult time. She has also led the executive team in devising a new commercial strategy that I am confident will lead to stronger organic growth and a more profitable Entain. On a personal note, I am sorry to see Jette leave the business.”

Nygaard-Andersen: I leave Entain in a “safe, stable and sustainable” position 

“The past three years have been rewarding and challenging in equal measure,” Nygaard-Andersen commented. “The resolution of the HMRC investigation into the legacy business, which was sold by a former management team in 2017, offers a clean inflection point for me and for Entain.  

“The group is now safe, stable and sustainable. I believe that this is the right time to move on to other business and career opportunities.”

What will the impact be for Entain?

Nygaard-Andersen helped steady something of an uncertain ship at Entain while the CPS case hung over the group.

However, this has only been part of the concern for the business. This month, investment bank and financial services giant Goldman Sachs downgraded Entain to sell from buy. This was amid concerns over business growth, particularly within its online division. 

While highlighting “regulatory headwinds” in its report, the wider focus was on present issues of growth. Goldman Sachs forecasted Entain’s pro-forma online growth to be negative in Q4 of 2023 and H1 of 2024. The group, it added, is not expected to return to growth until the second half of next year.

Goldman Sachs also cut earnings per share estimates for 2024 and 2025. The bank says this will be approximately 30% lower than previously stated, adding that free cash flow has also deteriorated.

Mixed news in the US

Entain has placed a major focus on the US during recent years and, while the BetMGM joint venture has proved successful, recent updates suggest a mixed outlook. This was picked up by Goldman Sachs.

In its Q3 update, Entain said BetMGM held an 18% market share in US states. This was level with Q2 and only slightly ahead of 17% during the first quarter. 

BetMGM this month also set out its aim of reaching 25% market share in the US by 2026, as well as delivering $500.0m in positive EBITDA.

Loss of confidence in Entain?

BetMGM also recently expanded into the UK – but without Entain. Instead, MGM is working with LeoVegas, with the international platform utilising LeoVegas’ technology and platform. LeoVegas was acquired by MGM Resorts last year for $604m.

While Entain reported a record H1 2023, its Q3 update showed online net gaming revenue growth had slowed to single figures.

Not long after this, chairman Gibson and Nygaard-Andersen significantly increased their shareholdings. The chair’s spouse, Brenda Gibson, also increased her holding in Entain from 41,902 shares to 57,434. Chair Gibson has since purchased more shares in the group.

Under the microscope

In the time leading up to her departure, Nygaard-Andersen has received criticism for her conduct – both by the industry and within Entain itself.

Last week, a report in the Financial Times revealed contention within the group. Criticism from previous and current executives and investors centered around Nygaard-Andersen struggling with slow revenue growth at Entain, as well as the ever-increasing regulatory obligations.

The period leading up to Nygaard-Andersen’s resignation was also marked by a flurry of M&A activity at Entain. She took the forefront as the spokesperson on these, in contrast to Gibson taking the lead on the CPS front.

In June, Entain agreed to acquire Polish sportsbook operator STS Holding for £750m. At the time, Nygaard-Andersen commented on the positives of acquising one of Poland’s leading sports betting operators, calling the country a “hugely exciting and fast-growing market”. The acquisition closed in August after receiving 99.3% shareholder backing.

In October, Entain also finalised its acquisition of Angstrom Sports. Nygaard-Andersen was decisive on how the deal would benefit BetMGM – its sports betting joint venture with MGM Resorts – in the US.