Sweden’s channelisation rate at “critically low” 77%

Sweden’s channelisation goal – the percentage of licensed gaming offerings it wishes to have on the market – is currently set at 90%.

BOS commissioned Swedish survey organisation SKOP to analyses channelisation rates for online gaming in the country, looking at specific categories such as sports betting and online casino.

Gustaf Hoffstedt, secretary general at BOS, emphasised the seriousness of the low channelisation rate.

“There is no doubt that the Swedish licensing system is in a serious situation,” said Hoffstedt. “Far too much power has been spent on the part of the state to force the licensed gambling companies to implement measures that have not been well received by gambling consumers.”

He added that reversing this development would require the regulator, Spelinspektionen, to focus on finding and shutting down unlicensed offerings on the market.

“If we are to succeed in reversing this development, a shift in mentality on the part of the state is required, from hunting, fining and limiting the range of games for licensed gambling companies to hunting the unlicensed ones instead,” he continued.

Survey results

SKOP interviewed 9,850 individuals for the survey. From this, 3,000 of them were found to take part in gambling activities at least once per quarter.

The survey was conducted between 22 February and 21 March 2023.

To determine the channelisation rate, SKOP asked participants the last time they had participated in online gambling, and how much they had bet at the time. This was followed up by SKOP asking the participants whether they knew if the website had a Swedish licence.

This concerned all types of online gambling.

A total of 77% of participants said they knew the website was licensed. However, 11% said they knew the site they had bet with was not licensed. In addition, 12% said they didn’t know whether the website had a licence or not.

The survey also revealed that that lotteries have the highest channelisation rate, at 91%. Both online casino and poker have channelisation rates of 72%.

Betting on harness racing has an 89% channelisation rate, while sports betting sits at 84%.

Swedish regulator to impose supplier licence fees from 1 July

Spelinspektionen will charge the organisation which holds a licence to supply gaming software to operators in Sweden a fixed fee. The regulator requires businesses to pay a separate fee for each licence it holds unless it receives a specific exemption.

If – due to “special events” – the fee amount does not cover the cost of the supervision, the regulator may charge a variable fee to cover the excess.

Spelinspektionen calculates the excess at SEK1,500 (£109/€128/$141) per additional hour the supervisor works to investigate the activity. The licence-holder will also be liable for travel, accommodation and other inspection costs.

While a provider will need to pay a fixed fee just in advance of the date the invoice is due, businesses must pay a variable fee one month in advance.

Sweden supplier licences

Spelinspektionen opened the submission process for supplier licences on 1 March. After awarding the first licences midway through the month, the regulator that it had received 60 total licence applications.

The five-year licences will become a requirement on 1 July for any provider that wishes to offer its services to operators in Sweden.

The country’s parliament introduced the legislation creating the B2B licences in November last year. The regulator said this was done in an attempt to improve the country’s channelisation rates to legal offerings.

Kindred partners Matchis for stem cell donor campaign

Under the arrangement, Kindred’s Unibet brand work with Matchis on a joint campaign to encourage its Dutch customers to register as stem cell donors.

In addition, Kindred will reimburse Matchis’s costs to process new registrations during the campaign, which will form part of its ‘Unibet Impact’ program in the Netherlands.

Matchis ensures seriously ill patients who need to undergo a stem cell transplant receive the most suitable donor as quickly as possible

“This football season, there has been a lot of attention in Dutch football for the important work that Matchis does daily,” Kindred’s general manager in the Netherlands, Lennart Kessels, said. “It’s an honour to launch this unique campaign with Matchis and support them. 

“’By players, for players’ is our Unibet philosophy, and I hope by launching this campaign, we will be able to not only raise awareness for stem cell donations but also help those in need of a stem cell transplantation.”

Matchis’s manager for donor relations and communications, Bert Elbertse, added: “Stem cell donation has received a lot of attention in recent months via the football clubs. Many people, especially men, have registered as stem cell donors. 

“It is great that we can reach so many people through this campaign. Many of them will probably have heard about stem cell donation through football in the past year.

“This is a reminder to those who may have already thought about it and hopefully now decide to sign up as stem cell donors.”

Sweden mulls higher penalties for Money Launder Act breaches

Set out in a memorandum published today (19 June), the proposal would adjust penalties to the same maximum amount for violations of the Gambling Act.

At present, the maximum operators can be fined for breaching the Money Laundering Act is much lower than Gambling Act violations. The memorandum said this is “unsatisfactory” as in many cases, violations of the Money Laundering Act can be considered more serious than those related to the Gambling Act.

“An effective system for measures against money laundering is central to countering organised crime,” Minister of Financial Markets Niklas Wykman said. “The gaming market is a sector with a high risk of money laundering. 

“The proposal provides better opportunities to combat criminal activity in connection with gambling.”

In addition, the memorandum set out proposals for a written requirement to be introduced for telephone sales of gambling. 

This would mean customers would only legally be able to take part in this form of gambling after accepting a set of written terms. Any agreement not been entered into in accordance with the writing requirement would be deemed void.

Should the memorandum be approved, the proposed changes would come into effect on 1 April 2024.

Supplier licence fees

The proposals come as Swedish regulator Spelinspektionen also announced it is to obligate owners of supplier licences to pay fees from 1 July.

Spelinspektionen will charge the organisation which holds a licence to supply gaming software to operators in Sweden a fixed fee. The regulator requires businesses to pay a separate fee for each licence it holds unless it receives a specific exemption.

If – due to “special events” – the fee amount does not cover the cost of the supervision, the regulator may charge a variable fee to cover the excess.

In other news, a new report by Sweden’s Online Gaming Industry Association (BOS) revealed 77% of Sweden’s online gaming market is channelised. The report said that this percentage is “critically low”.

Sweden’s channelisation goal – the percentage of licensed gaming offerings it wishes to have on the market – is currently set at 90%.

Kambi and LeoVegas extend sportsbook partnership

As part of the extended agreement, Kambi will continue to supply its sportsbook technology and services to LeoVegas.

This is the second renewal of the partnership, which first began in 2016. The first renewal took place in 2020.

Kristian Nylén, chief executive officer and co-founder of Kambi, said that the partnership renewal spoke to Kambi’s sportsbook capabilities.

“We are delighted to extend our sportsbook partnership with LeoVegas Group, a world-leading operator with a strong track record of success,” said Nylén.

“Renewing this partnership for a second time is a further testament to the strength of Kambi’s cutting-edge technology and services as we continue to pioneer next generation betting entertainment for players across the globe.”

Strategic developments

In this year alone, both Kambi and LeoVegas have made significant moves in the sports betting space.

In April, Kambi extended its existing sportsbook deal with Colombian BetPlay operator Corredor Empresarial SA.

Also this year, LeoVegas launched is Expekt sportsbook brand in Denmark. Expekt was acquired in 2021.

Per Carlander, director of sports strategy at LeoVegas, said that launches in the sportsbook market are a testament to the company’s ongoing plans.

“Our recent successful launch of expekt in Denmark and the rapid growth of BetUK in the UK highlight our ambitious plans to expand internationally and increase our focus on sports betting and in Kambi we have a partner to enable us to do just that,” said Carlander.

“At LeoVegas Group, we promise our customers the greatest igaming experience – and to deliver that within sports betting we need to stay innovative together with our partners. That’s why we are very pleased to extend our partnership with Kambi.”

In May, LeoVegas was acquired by MGM, one year after the initial bid was put in place. Gustaf Hagman, CEO of LeoVegas shared with iGB the enormity of the deal, and how it will set LeoVegas up for the future.

“Heinz from the internet”: DSWV criticises DHS methodology

The DSWV said that the DHS’s “Yearbook on Addiction 2023” incorrectly estimated the size of the sports betting market. In support of this point, the DSWV highlighted the nature of the DHS’s sources. These comprised affiliate marketing sites, rather than academic or government documents.

The DHS is an umbrella of therapy and treatment associations within Germany focusing on various forms of addiction. The organisation’s pervue spans from alcohol, narcotics to gambling addiction.

The association claimed that the total turnover for the market stood at €18.3bn. This would represent a 409.6% increase from the previous year.

DSWV criticises “incorrect” DHS figures

However, the DSWV contested this assertion. It argued that the total staked stood at only €9.4bn for the year, a 21% rise.

The DSWV said that, despite pointing out the errors and providing the correct method of calculation, the addiction association still uses the higher figure in its article “2.4 Gambling – Facts and Figures” in the yearbook.

The trade body highlighted that the section’s author is Prof Gerhard Meyer from the “Health & Society” department of the Institute for Public Health and Nursing Research at the University of Bremen.

“Not suitable for scientific study”

According to the DSWV, he calculated the figure based on the country’s total gross gaming revenue of €1.3bn and a pay-out ratio of 93% for sports betting operators. The lobbying organisation argued that many of the sources that Meyer used to make his claim “are questionable and not suitable for scientific study”.

The sports betting group said that it is not possible to determine the person and organisation behind the first site, fussballwetten.com. The site is an affiliate marketing page and has no academic credentials listed.

The site also claimed that gambling is illegal in Germany – making no reference to the 2021 regulation of the gambling market.

In July 2021, the Interstate Treaty on Gambling went into effect, which created the licensing and regulatory regime for online sports betting and igaming in Germany. As a result of an earlier treaty – which was passed but never implemented – the legal status of sports betting was ambiguous, which a large grey market.

Of the “Top 10 betting providers” the affiliate site recommends on the page, the German regulator does not licence a single one.

The site claims that operators can legally and safely take bets if they are licensed by the Curaçao regulator.

“This does not apply to Germany and such a statement puts the axe to any efforts to create a legal and secure sports betting market in Germany,” said the DSWV.

‘Heinz from the internet’

Meyer linked to two other sites (sportwettentest.net, wettanbieter.de) which are also affiliate marketing portals. The DWSV emphasised that the author of these sites is only identified by his first name “Heinz”.

The body also said that the statements on payout ratios do not reflect the actual complexity of the market.  

“These vary from provider to provider and from bet to bet,” said the DSWV. “They are determined by a number of factors – such as the intensity of competition, the tax burden, the cost structure and the risk appetite of a bookmaker, as well as the gaming behavior of its customers.”

The trade body highlighted that there are “large differences” between the online market and the retail sector, as the former tends to have higher payouts. The DWSV added that payouts can differ month to month even with the same operator.  

“In any case, the payout ratio of 93% stated by “Heinz” and adopted by Prof. Meyer in his calculation is not a realistic average payout ratio to be assumed (especially considering the high tax burden of 5.3% on each bet in Germany).”

“It is regrettable that at the Bremen Institute for Public Health and Nursing Research, which claims to conduct gambling research, sources such as ‘Heinz from the Internet’ are used as the basis of scientific work.”

The DSWV pointed instead to the cash-based tax revenues published monthly by the Federal Ministry of Finance and the 5.3% stake tax as providing more appropriate basis for calculations.

The DSWV has in the past criticised the turnover tax as being too punitive.

The German Sports Betting Association therefore again demands a correction and correction by the DHS and Prof. Dr. Meyer.”

Finland to end gambling monopoly by 2026

The government said the aim of reform is to prevent the financial and social harm of gambling. A licensing model would improve the country’s channelisation rate to legal offerings.  

The new licensing system would include both online casino games and sports betting. The government would divide state-owned gaming monopoly Veikkaus into a number of separate companies within the same group as part of this process.

Doing so would effectively reverse the 2017 merger of betting brand Veikkaus, slot business Raha-automaattiyhdistys and horse race betting operator Fintoto.

The government said that current gambling policy “has not been successful”. It cited the continued issue of problem gambling amid a close to 50% channelisation rate to the white market.

Finland to end gambling monoply

Arguing that the regulation of the gambling sector would be “enhanced” under a licence model, the government outlined what this would entail. It said that it would empower the regulator with sufficient resources. It also emphasised that it intends to introduce measures to combat money laundering and sports integrity violations.

finland has a channelisation rate of approximately 50%

Finland will also establish a single self-exclusion platform for all different gambling portals.

In addition, the government will require marketing to be “moderate and responsible in its content scope, visibility and frequency.”

“The introduction of the license model must be based on a careful investigation of the social effects of the reform and especially its effects on the prevalence of gambling problems,” said the government.

New policy programme

The unveiling of the new Finnish government’s policy programme is the result of months of negotiations following the country’s April elections.

National Coalition Party leader Petteri Orpo will lead a right-leaning government consisting of the Swedish People’s Party, the Christian Democrats and the anti-immigration Finns Party.

The announcement comes following an April government study – which compared the monopoly system to peer countries abroad – recommended that the country should take steps to reform its monopoly system. The study was launched as both the government and opposition saw reasons to end the monopoly.

Where are the next big US sports betting wins?

Other states – Maine, Kentucky and Nebraska – are making progress in sports betting legislation. All three states are in the regulation phase, with launch dates to be determined.

Meanwhile, in the last day, Vermont and North Carolina have passed sports betting into law.

Which states, then, will join them? And what will the impact be on the big-picture US sports betting market?

Who’s on first?

North Carolina governor, Roy Cooper, signed House Bill 347 into law yesterday (14 June), following weeks of build-up. This, plus Vermont’s legalisation of sports betting puts an end to sports betting legislative journeys for two US states. 

Almost every expert we spoke to also mentioned Texas. The Lone Star State remains a bit of an enigma, thanks in part to its size. Everything’s bigger in Texas, so the saying goes, and everyone wants a piece of that sports betting pie.

Texas ended its legislative session in May without any movement on the sports betting front. The state operates on a biennial cycle. This means that the soonest legalisation could occur is 2025, with a launch likely the following year.

Justin Stempeck, chief regulatory officer for ComplIable

Five years post-PASPA, the US landscape can teach us quite a bit, even with regard to states that aren’t yet legal.

Still ain’t easy

Missouri’s constant attempts and subsequent failures; Texas’ lapse into the end of the session; California’s referendum debacle; these states – which are a few notable foibles – prove that it’s still difficult to push sports betting over the line. All the pieces have to come together to make it work.

If one piece doesn’t fit, states risk long delays or big blunders in the public eye.

“While much has been made of the potential for Texas legalisation,” says Justin Stempeck, chief regulatory officer for Compliable. “Lieutenant-governor and senate president, Dan Patrick, has voiced significant opposition to the likelihood of success even if a bill can make it into the state senate chambers.”

As noted above, Texas couldn’t make it happen, and Patrick’s opposition was undeniably a factor.

However, setbacks can come from myriad sources. Last year, a wave of negative media panned the sports betting industry. Some of the points were completely fair. Others showed a stark misunderstanding of the industry.

Despite the efficacy of mainstream media attention, sports betting can be impacted either way.

“Look at the recent launch in Massachusetts to see how stringent lawmakers are now being,” says Callum Broxton, head of US operations for Checkd Group. “They came very close to outlawing affiliate marketing altogether, which could well come back into the conversation at some point.”

“The complete removal of risk-free promotions from the entire industry is another example of rightfully stricter standards becoming the new baseline.”

Broxton’s points create new hurdles for lawmakers to consider, throwing wrenches into the political gears and slowing the process.

Jessica Feil, vice-president regulatory affairs and compliance at OpenBet, says that sports betting bills have the tendency to limit advertising.

“The variety of news coverage in late 2022 about sports betting has certainly been on lawmakers’ minds,” she says. “It has had more of an impact with lawmakers revisiting current legislation to consider shoring up provisions around responsible gambling, advertising, marketing and other ways that sportsbooks communicate with the public and their customers.”

“We’ve seen a variety of different bills introduced around the country that would limit various sorts of advertising or marketing.”

Always late to the party

Consumer protections are a good thing; that much is clear. As considerations in the legislative process, they can represent necessary delays.

Lawmakers aren’t just legalising sports betting. They are welcoming a multi-faceted regulatory framework into their market. It requires a careful look at how consumers will be affected.

Jessica Feil, vice-president regulatory affairs and compliance at OpenBet

Brendan Bussmann, managing partner at B Global, argues that the industry needs to get out of its own way.

“The industry needs to step up its education effort and telling its story,” he says. “The challenge is that we do not always agree among ourselves on how best to do that which causes further issues.

“We sat silent last fall when the industry’s perspective was either ignored or used as writers saw fit. In politics you learn quickly, if you don’t respond to a lie, it becomes fact and then you have to work harder to dispel the myth and in some cases become more reactionary than needed.”

“If this was easy, Missouri would not have been debating this for five years. There is a proven model of principles that need to be achieved but each state requires its own parameters to match the current gaming environment and local laws.”

There’s another crucial reason state lawmakers tend to squander sports betting opportunities in their first few attempts. Gambling sits near the bottom of a long list of political agenda items.

Gambling remains relatively non-partisan in the US. Initiatives to legalise sports betting and/or online casinos generally get support from both sides. The problem isn’t so much disagreement. Instead, it’s prioritisation.

Stacie Stern, vice-president, government affairs and partnerships for Underdog Sports, LLC says that action on a bill is generally rushed.

“It’s common to see action on a bill, witness a lull period, followed by a rush in the last few days of a legislative session to push items into conference committees,” she says. “We expect to see progress in a number of states in a similar sequence and have an opportunity to pass legislation.”

Indeed, many legislatures follow that exact pattern. North Carolina’s bill appeared to have lost momentum when it spent months in committee, only to move incredibly fast once it returned to the senate and the house.

Stempeck believes that, simply, gaming is not a priority in comparison to other issues.

“In most jurisdictions, gaming is not a high priority when compared to legislation addressing infrastructure, health care, or a myriad of other issues,” he explains. “While gaming bills are often touted as economic benefits to the states, the importance of a given bill will then be tied to the financial health of the jurisdiction.

“If a state does not have a dire need for funds, it may not rapidly advance a sports betting bill particularly where the overall effect of sports betting on state coffers is generally quite modest.”

Gambling tends to become a priority if it’s part of a larger economic initiative meant to bring new revenue to the state.

“Gaming is typically one of the last things that gets done,” says Bussmann. “Due in part to [the fact] that it normally isn’t the highest priority unless states are using it as a revenue mechanism.

“It’s always been a middle-of-the-road issue. But in an age where polarisation has become the norm, things get kicked down to the end and are not necessarily decided on the merits of gaming itself but other issues.”

Apprentice becoming the master?

Can states seeking to legalise use existing market frameworks to their advantage? The answer isn’t as simple as yes or no. Instead, it lies somewhere in the middle of that spectrum, depending on the state in question.

“Lawmakers have nearly three dozen live US markets to use as examples,” says Feil. “They can compare against states that have similar populations, demographics and current gaming markets, which will help them make better-informed policy choices.”

“It is always a benefit to see a similar market succeeding and use that as a legislative and regulatory model. The industry also has increasing examples of what works – and what doesn’t – in US markets to help inform our policymakers as they navigate their legislative process.”

Stacie Stern, vice-president, government affairs and partnerships for Underdog Sports

Broxton says the benefit from other states comes after legalisation occurs.

“The consensus is it helps once the state is legal as they are able to repurpose a lot of existing guidelines rather than creating them from scratch,” Broxton says. “However, the recent scandals in college baseball are most likely the first of many and, given the fact they’ve had so long to legalise already and haven’t, those sorts of stories could be especially damaging to the cause.”

Broxton references college betting scandals from the University of Alabama and the University of Iowa. Regulators in Alabama flagged suspicious bets on a particular game, suggesting some insider information. Iowa student athletes came under investigation for violating betting rules.

Both states have rules about who can or can’t place bets, and college athletes are big no-gos.

The NFL recently encountered similar issues. The Detroit Lions had to release players for violating betting policy.

Further details on those scandals lie well outside the scope of this piece, but the broad strokes are helpful when trying to understand the legislative reticence. Regulators have to implement and enforce rules that protect bettors from corruption or bad actors on a given team or within a given organisation.

Even if a betting violation from a professional or college sports team results in a firing or a breach of contract, the possibility of similar problems in the future can be a tough pill to swallow.

If states with existing regulations can’t stem such problems, what can a new market do to mitigate them?

Stempeck notes that legalisation depends heavily on individual factors.

“Tribal interests obviously played a huge role in scuttling the online operators’ chances in California last year but in other jurisdictions, legislation requires cooperation between the private industry and the tribes removing that entire issue,” he explains. “There are certain bullet points when it comes to legislation that will make a market more attractive to the industry.

“They include a reasonable tax rate, lighter touch licensing involving only key players, lower licensing fees, the potential to acquire temporary licences to launch quickly and a market that is relatively open to all comers.”   

Stern offers a different take.

“Most states aren’t influenced by what other states are doing in regards to legalising sports betting,” she says. “Even those which are in close proximity.”

In short, learning from existing markets is somewhat of a mixed bag. Success can breed success, but failures can cause long-term hesitation in potential sports betting markets.

The larger impact

With more than 30 states live and more on the way, let’s look at two final questions. What impact do new potential states make on the larger US sports betting landscape? And will growth come mainly from new state launches or the expansion of existing markets?

New states legalising can make a huge impact on the US sports betting industry, but it varies by state. The bigger the population, the more exciting the state’s impact stands to be.

“Texas really would be a watershed,” says Feil. “It is one of the biggest states in the nation but has historically not been welcoming to any form of gaming.

“Texas legalising sports betting would be a sea change in how gaming is viewed as modern entertainment in the US.”

Bussmann agrees. “As the saying goes, everything is bigger in Texas and that would have the greatest impact of any state in current debate.

“You’ve got a state with a rich tradition of sports both at the college and professional level, plus a big and growing population.”

Callum Broxton, head of US operations for Checkd Group

Unsurprisingly, Broxton also agrees. “Texas is one of the two remaining white wales of the US sports betting world. There would be a huge effort from all players in the market to make moves there.

“That could possibly come at the detriment of other states as operators shift significant marketing spend, the likes of which we haven’t seen in two or three years.”

For Stempeck it’s fundamental: “None of the states in progress, except for Texas, are really game changers to the industry. They are modest markets that will demonstrate a continued gradual expansion of sports betting across the United States.”

That brings us to the second question. Most experts agree that new markets are the primary growth area for the States, although there are a few small caveats.

“It’s hard to imagine where further growth will come in an established market like New Jersey or Pennsylvania,” Stempeck says. “Once sports betting has been live in a jurisdiction for several years, it is unlikely there would be any significant increase in growth except for the introduction of some new, innovative method of betting that would drive more players to the product.

“Significant growth for the foreseeable future is going to be tied to the geographical expansion of sports betting in the United States and, to a lesser extent, the expansion of igaming.”

Stern says there’s a unique opportunity for additional revenue in existing markets.

“We see a significant growth opportunity by shifting users away from offshore books,” she says. “While we continue to strongly advocate the issue, it’s clear that the activity on these platforms needs to be addressed.

“There’s a segment of the population that continues to use unregulated apps without recognising the lack of protections, given they’re able to download them on phones without issue.”

Amid it all, Broxton believes there’s another race going on. “The race for share of wallet is finally underway with meaningful effort,” he says. “Caesars has been hot on this recently, offering very generous profit boost tokens to existing users in an attempt to lure the loyal FanDuel and DraftKings users.”

Even so, the fight for market share is far from over, he argues.

“We shouldn’t overlook how many operators are not yet live in existing states,” Broxton continues. “Bet365, for example, has endless resources, a brilliant product and is only in four states, but when they expand it’ll be a wake-up call to their competitors who’ve taken their positions for granted.”

Brendan Bussmann, managing partner at B Global

Feil emphasises the two gaping holes in the US.

“Texas and California have yet to legalise sports betting, so I’d say there’s a lot of growth to come from new state launches,” she explains. “However, there is still a great deal of opportunity in current states.

“While it has been five years since the US Supreme Court struck down PASPA, we’re still learning about American bettors’ preferences, transitioning consumers to the regulated market and rolling out new services and products. The markets in currently live states are incredibly robust and growing at very respectable rates as new sports fans engage.”

Undoubtedly, there is still a way to go for the US sports betting market. As Feil concludes: “There is still a lot of work to do.”

Crown fined AU$20m over casino tax breach in Victoria

The fine comes in response to findings published by the 2021 Royal Commission into the Casino Operator and Licence (RCCOL).

According to the RCCOL, Crown improperly claimed tax deductions by including the costs of certain promotional activities as amounts paid out as winnings. The operator runs Crown Melbourne casino in Victoria.

The operator was also founded to have deliberately concealed the nature of these deductions from the state’s regulator at during the focus period of 2013 to 2021.

The Victorian Commission for Gambling and Liquor Regulation served as regulator for part of this period. It was then replaced by the Victorian Gambling and Casino Control Commission (VGCCC).

The VGCCC said the true nature of the deductions was only revealed when the RCCOL noticed a document setting out the quantum of unpaid casino tax. This was among voluminous documents that Crown disclosed to the Royal Commission for other purposes.

Once its conduct was brought to light by the Royal Commission, Crown accepted it had been wrong to claim the tax deductions. Crown has since paid approximately $61.5m, to the state, including $37.4m in unpaid casino tax $24.1m in penalty interest.

However, such was the nature of the breach, the VGCCC also opted to issue the operator with an additional fine of $20.0m.

Significant efforts at concealment

“Crown and other gaming licensees have important obligations to pay gaming taxes to the state,” VGCCC chairperson Fran Thorn said. “Not only did Crown breach its obligations by claiming tax deductions to which it was not entitled, Crown also made significant efforts at concealment.

“The VGCCC will not tolerate this behaviour. We expect licensees to comply with their tax obligations and to be transparent in their dealings with us. 

“We have today imposed a significant fine of $20.0m on Crown to send a clear message that this type of conduct will be met with strong disciplinary action. 

“This fine also sends an important message to other gambling operators about the importance of complying with their obligations to pay gambling taxes and the need for frank and open dealings with the regulator.”

In response, Crown Melbourne CEO Mike Volkert said he accepted the decision and findings of both the VGCCC and Royal Commission.

“These historical breaches, decisions and actions have no place at Crown, and under new ownership and leadership, we are committed to an open, constructive, and transparent relationship with our regulators and stakeholders, as well as improving internal controls and our regulatory reporting requirements,” Volkert said.

“Our Future Crown program is driving whole-of-company reform and we are focused on building a Crown that exceeds the expectations of our stakeholders and the community.

“This practice ceased in 2021 and Crown has since made the required payments to meet its casino tax obligations.”

Disciplinary action

This is the fourth time the VGCCC has used stronger enforcement powers to take disciplinary action against Crown for conduct uncovered by the Royal Commission. Since receiving these powers, the VGCCC has imposed fines on Crown totalling $250.0m.

Last year, the VGCCC issued two fines totalling a record $120m for a series of failings in the Australian state. The VGCCC said Crown failed its responsible gambling obligations over a number of years by failing to intervene to prevent gambling harm.

Also last year, the VGCCC issued a fine of $80m over Crown’s China Union Pay process. An investigation by the VGCCC found between 2012 and 2016, Crown Melbourne illegally allowed patrons to use CUP credit or debit cards to access funds to gamble.

Last month, Crown’s Melbourne and Perth casinos agreed a proposed $450m penalty with Australia’s counter-organised crime financial agency for its breaches of anti-money laundering (AML) laws.

Crown’s agreement to the enforcement action marks the conclusion of a process that began over a year ago, as the business faces continued regulatory scrutiny over its historic AML failings. 

FDJ commits to diversity with LGBT+ partnership

Signing the organisation’s LGBT+ Commitment Charter, FDJ said this will support its ongoing efforts for the inclusion of LGBT+ people in the workplace.

FDJ said it would work with L’Autre Cercle to continue and strengthen its policy on diversity and equal opportunities. 

This strategy includes professional equality, disability, intergeneration, social diversity and origins, affective orientation and gender identity.

“We are strongly committed to equal opportunities within the group,” FDJ chairman and CEO Stéphane Pallez said. “I am convinced of the need for collective commitment and awareness at all levels of the company. 

“Signing the LGBT+ Commitment Charter, supported by L’Autre Cercle, illustrates our desire to go even further in the group’s commitment to the inclusion of all diversities.”

Catherine Tripon, co-head of the employers’ division at L’Autre Cercle, added: “L’Autre Cercle is betting, with the formal framework of signing the LGBT+ Commitment Charter, to develop the company from signatory organisations including FDJ. 

“The world of work must be a safe environment. It is essential that employees feel good there, in order to avoid the risk of unequal treatment.”