Danish self-excluded reaches 40,000

In 2012, the regulator became one of the first countries in the world to launch an online self-exclusion platform. In 2016, Spillemyndigheden opted to expand the service to include physical casino entities.

The number of Danes who take part in the scheme has increased dramatically since its inception, rising from 1500 in 2012 to over 40,000 by February 2023. The regulator announced it had achieved the previous milestone of 30,000 registrations in January 2022.

“The increase shows us that ROFUS is a useful tool that makes sense,” said Spillemyndigheden director Anders Dorph. “ROFUS fulfills an important role in terms of ensuring the protection of the players who need a shorter or longer break.”

Spillemyndigheden said that the rise in registrations to the platform over the years was driven by the increased focus by the organisation of spreading awareness.

the regulator said the rise in number was due to increased awareness

“Since 2016, we have worked intensively on spreading awareness of ROFUS, said Dorph. “We have done this, among other things, through two major campaigns on TV and social media, and we have succeeded to that extent: In our latest survey in 2021, 45% of all Danes knew ROFUS.”

“I believe that our campaigns have helped to make ROFUS known to the Danish population. It is important to us that the Danes know the possibility of self-exclusion if they feel that the game is taking over.”

Danish self-exclusion consistent trends

According to the regulator, there have been a number of consistent trends over the service’s 11-year lifespan. The first is that the majority of consumers who sign up for the platform opt to do so on a permanent basis, with 66% choosing to do so. Another trend highlighted by Spillemyndigheden is that most of the scheme’s users are men, at 76% of the total registrations.   

“It is essential to ensure a safe gambling market that those who need to exclude themselves from gambling for a shorter or longer period of time can do so easily and effectively,” said Anders Dorph. “That is why ROFUS is a success, and we are happy to have such a well-functioning offer for Danish players.”

Alongside ROFUS, Spillemyndigheden also operates a helpline StopSpillet, which offers advice and guidance to those experiencing or at risk of gambling-related harms.

In December 2022, the regulator announced that had updated ROFUS with a new look aimed at making it easier for consumers to access and navigate.

Experts react to record William Hill regulatory action

The Commission imposed the settlement on William Hill Group and its subsidiaries over a number of serious social responsibility and anti-money laundering (AML) failings, which took place between 2020 to 2021.

The settlement represents the largest single financial penalty ever announced by the regulator, being greater than the previous £17.0m record settlement agreed with Entain in August 2022.

Lloyd Firth, counsel in WilmerHale’s UK white collar defense and investigations practice, said that the high amount “appears to be both a consequence of the seriousness of the failings that were identified and a clear signal to the UK gambling industry that the Commission is willing and able to take significant regulatory enforcement action.”

However, Firth emphasised that – rather than being a sign that enforcement was being dialled up – the outcome should be seen as a continuation of the consistent enforcement action taken by the regulator over the previous years. 

This is a sentiment echoed by Nicola Finnerty, partner in the criminal litigation team at Kingsley Napley LLP, who argued that the actions saw the regulator “reinforcing” its position as one of the most assertive of the UK’s anti-money laundering supervisors.   

Threat of licence suspension

In a statement accompanying the regulatory settlement, Commission CEO Andrew Rhodes said that the uncovered failings were “so widespread and alarming” that serious consideration was given to licence suspension.

In the end, the Commission did not opt to go down this path, but Finnerty argued that talk of suspension may have proved conducive for encouraging cooperation from William Hill.

gambling commission chief executive andrew rhodes

“Whilst we have yet to see a suspension of a major high profile gambling operator, clearly the threat alone provides motivation for early engagement.”

Firth said that the imposition of a significant financial penalty is not mutually exclusive with licence suspension, and that both could be used in combination depending on the appropriate circumstances.

“Suspension of a licence may be appropriate, for example, where there are concerns about serious ongoing breaches and a period of suspension is deemed necessary to allow the operator to remedy the breaches,” he said.

“In determining the appropriate outcome, the Commission will have regard to its published Statements of Principles – for licencing and regulation and for determining financial penalties – and Indicative Sanctions Guidance. However, the policies are not prescriptive.

“The outcome will be based on an assessment of the risks, the wider circumstances of the case and the range of options available.”

Licensing conditions

In addition to the financial penalty, the Commission also will require additional licensing conditions from William Hill in future. Going forward, a board member must oversee an improvement plan, and a third party audit is to be initiated to test the effectiveness of the business’s safer gambling and AML policies.

According to Firth, these changes are “designed to strengthen senior executive accountability and test the everyday effectiveness of the compliance framework, and will undoubtedly help to improve the compliance function”. 

On the other hand, Finnerty argued that these changes are a “practical and effective” way for the Commission to ensure ongoing monitoring of the companies in question without further drawing on the Commission’s resources.

She also highlighted the regulator’s decision to emphasise the role that technology plays in detecting gambling harms or criminal risk more quickly.

“This should be taken as a signpost for all gambling businesses to consider what technologies they could or should be looking at to strengthen their own systems and controls,” said Finnerty.  

AML implications

According to Mike Ward, executive director of UK source of funds and AML fintech business Armalytix, the regulatory payment illustrates how the AML landscape is changing more generally.

He argued that there is an increasing acceptance in many sectors that source of funds checks are not at the level required for the new standard. 

“What’s toughest for the gambling sector is that there’s no specific guidance, it is more of a principle based system. But then I would also say that most sectors are in a similar situation.”

Ward also emphasised that the relationship between different sectors was important, since criminal activity may move from one industry to another depending on the shifting competencies of AML regimes.

He added that in the future, this may mean that online gaming faces increased AML pressures as other sectors tighten up their practices.

“But if we talk about it purely from a money laundering standpoint, there’s little doubt in my mind that, not for any fault of their own, online game gambling is going to be increasingly targeted by money laundering.”

Mississippi governor signs sports betting study bill

The law – introduced by Republicans Rep. Casey Eure and Rep. Kevin Felsher – initially had a far more expansive goal of legalising mobile sports betting state-wide by allowing each of the state’s 26 land-based casinos to partner with an online sportsbook, but was significantly cut down in committee.

While in 2018 the state became one of the first in the country to legalise in-person sports betting following the Supreme Court striking down the Professional and Amateur Sports Protection Act (PASPA) – which paved the way for sports betting authorisation – mobile sports betting has faced a much slower route to completion.

In 2018, Mississippi became one of the first states to legalise in-person sports betting after the Supreme Court struck down PASPA

As of 2023, only one online operator – BetMGM – has launched their app in the state. Players can only access the application when they are onsite at an MGM Resort.

The task force

Under the text of the bill, a Mobile-Online Sports Betting Task Force is to be created to “undertake a comprehensive analysis” of the issue within the state. The body will be co-chaired by both the House and Senate gaming chairs, as well as another 11 members.

[Read full story on iGB North America]

Sportradar extends ad:s paid social media advertising to Snapchat

Sportradar said integration with Snapchat creates a new channel for betting operators to engage and acquire customers using its ad:s paid social media advertising service.

According to Snapchat, the app has an average audience of 375 million active daily users and over 750 million monthly active users, while age and location targeting capabilities mean only legally qualified audiences will be able to view betting-related adverts.

Ad:s solution

Launched in January 2019, the ad:s paid social solution uses data driven automation and programmatic technologies to generate advert creatives and targets their delivery to consumers of legal age on social media

Features of ad:s include measurement tools that optimise performance in real time, campaign management and automated creative production featuring the latest sports fixtures and betting odds.

“This partnership will provide the real money gaming operators the opportunity to dynamically reach millions of sports fans of legal gambling age in legal locations with unique creative, real-time game stats, betting odds and more,” said Ross Hartnett, real money gaming manager at Snap Inc, owner of Snapchat.

“By combining Sportradar’s industry expertise with Snapchats advertising products, we look forward to continuing to innovate unique user experiences for operators and Snapchatters.”

Sportradar’s global director of advertising sales Florian Geheeb added: “More than three billion people worldwide actively engage with social media each month, so operators are increasingly turning to paid social advertising to boost their acquisition campaigns as it’s a great tool for targeting defined customers.

“By integrating our industry specific advertising solution into Snapchat, one of the world’s most consumed and strategically important social media platforms, Sportradar is unlocking a new channel to optimise the marketing performance of sportsbook operators.”

Genting Singapore net profit up 85.5% in FY22

Revenue for the year at Genting Singapore was S$1.72bn, which consisted of S$1.22bn in gaming revenue and S$478.0m in non-gaming revenue. The non-gaming revenue was made up of hotel rooms, attractions and other non-gaming costs.

Rental income at S$13.5m, and hospitality and support services income at S$4.8m made up the remaining revenue total.

Tan Sri Lim Kok Thay, executive chairman of Genting, said that the reopening of international boarders in an effort to recover from the Covid-19 pandemic helped to increase visitation at Resorts World Sentosa, Genting Singapore’s resort.

“2022 was the year the world began to adapt to living alongside Covid-19, resulting in reopening of international borders and revival of cross border travel,” he said. “The pent-up demand for tourism and social activities helped to elevate the visitor arrivals to Resorts World Sentosa especially from our key markets in the region.”

However, he added that continued progress could be slow, citing ongoing difficulties in regards to Covid-19 recovery and inflation.

“Looking ahead, while we expect continued recovery of travel and tourism, recovery pace may be inconsistent due to international flight capacities and unexpected border measures,” he continued. “Further, economic uncertainties and inflationary pressure as well as manpower challenges emerge as areas of concern.

“We remain cautious but optimistic of our journey towards building a resilient recovery of our business.”

Full year results

Cost of sales for the year totaled at $1.12bn, up by 51.1% year-on-year. This total included cost of inventories at S$43.1m, net impairment on trade receivables totaling S$29.6m and expenses relating to long-term leases of S$1.2m.

Amortisation of $26.8m was also included in the total cost of sales.

After considering the total cost of sales, the gross profit was S$601.8m, a rise of 84.1% year-on-year. In terms of further expenses, administrative costs totaled at S$137.3m for the year, up by 15.7%.

Selling and distribution expenses ticked up by 52.6% to S$25.0m, while other operating expenses more than tripled to S$34.8m.

These costs, alongside interest income at S$50.9m and other operating income at S$875,000 brought the operating profit to S$456.3m, double the amount generated in FY21.

Finance costs totaling at S$2.4m affected the total further. However, this was offset by share of results before joint venture at S$2.8m.

As such, the pre-tax profit remained relatively stable at S$456.7m.

Taxation at S$116.6m meant that the net profit for the year totaled at S$340.1m.

Adjusted earnings before interest, tax, depreciation and amortisation (EBITDA) came to S$774.1m for the year.

RSI and Connecticut Lottery to wind down sports betting partnership

Under the arrangement, RSI will continue to operate sports betting in Connecticut on behalf of the CLC until a replacement is selected, with the CLC to issue a request for proposals in the coming days.

Wagers placed on PlaySugarHouse.com or at any of the nine Connecticut retail locations will remain valid and all wins will continue to be paid out appropriately, with RSI saying it will work with the CLC to minimise any disruptions to players or business partners.

Read the full story on iGB North America.

Rhode Island sports betting revenue level in February

Wagering revenue for the month amounted to $3.6m, equalling the amount generated in the same month last year, but down 30.8% from $5.2m in January of this year.

Online betting accounted for $2.0m of revenue in February, while combined retail revenue from Twin River and Tiverton Casino reached $1.6m. Twin River retail revenue hit $1.9m, while Tiverton Casino posted $420,795 for the month.

Read the full story on iGB North America.

BetConstruct to enter Denmark with new licence

The licence will enable BetConstruct to offer the majority of its services and solutions to approved operators in the Danish market.

Content and solutions available in the country from BetConstruct will include, online casino games, sports betting and live casino, as well as retail solutions for betting shops.

BetConstruct said it plans to work with operators, software providers, payment processors and marketing affiliates as part of the expansion.

“Obtaining a licence from the Danish Gambling Authority is a sublime advantage for businesses to widen their game offerings, enter a new, less saturated market in Europe and provide safe and engaging services to players,” BetConstruct said.

“Hence, BetConstruct is proud to become one of the first providers to receive this prestigious licence.”

In related news, igaming content developer PopOK Gaming received certification to offer its content to operators in Denmark.

The certification covers its 18 video slot games and progressive jackpot to operators in the country.

AGA updates provide further protections for college-aged bettors

The changes to the code were created in collaboration with members of the AGA.

The new rules include the prohibition of college partnerships that “promote, market or advertise” sports betting activity, with the exception of problem gambling awareness content and alumni-driven content. Sportsbook name, image and likeness deals are also banned for amateur or college athletes.

Read the full story on iGB North America.

iGB releases third annual esports report

At a time when the world is tightening its belt and much of the entertainment industry is feeling the pressure of the cost-of-living crisis, esports continues to shrug off any notions of recession. Computer gaming thrives in moments of economic contraction as gamers tend to fill ranks and find their escapism and dopamine-drip online. As such, esports continues to provide incredible growth globally, a phenomenon that iGB’s third annual report on the sector highlights.

As the report makes clear, government, regulators, brands and investors have seen the power of esports and video games to not only stand strong during the pandemic but also be a driver for jobs, investment, the economy and so-called soft power.

Elsewhere, the report looks at some of the most significant regulatory developments of the past year, in particular in the US, Europe and China, and offers a glimpse of what that could mean for other regions that may follow suit.

It also sheds light on mobile gaming and two long shots: virtual reality/augmented reality-based (AR/VR) esports, and blockchain gaming-based esports.

Esports report 2023: Moving closer to maturity, still room for growth is available to read below; interested parties can also download a pdf version by clicking on the icon.