GambleAware review urges end to stigmatising language for gambling harm

Conducted by Dr Anne Stangl, Triantafyllos Pliakas and Mariana Siapka, ‘Building Knowledge of Stigma Related to Gambling and Gambling Harms in Great Britain’ analysed evidence on stigma, discrimination and gambling from 54 individual studies and nine review papers from 19 countries.

The report looked at how the use of certain language and terms across research, service provision, policy and media campaigns has developed a stigma that is now associated with those who suffer with gambling harm.

As such, the report put forward a number of recommendations to help reduce this stigma and allow individuals access the relevant help and advice they need.

For researchers and others working on gambling harms, the report recommended the use of person-first language in studies and campaigns to underline gambling disorder is a mental disorder, rather than a label or identity.

For example, the report said, ‘person with a gambling disorder’ or ‘person who struggles with gambling’ should be used instead of ‘gambling addict’ or ‘problem gambler’. This, researchers said, would also show a person with gambling disorder ‘has’ a problem, rather than ‘is’ the problem.

Person-first language, the report said, would also help to reduce the risk of eliciting negative associations or attitudes, or the risk of the person in question feeling blamed.

Stigmatising terms should not be used about people who experience gambling harms. For example, the term ‘addict’ is stigmatising because it reduces a person down to their disorder.

The report noted that many existing studies in gambling research report breached these guidelines and used stigmatising language to describe people with gambling problems, indicating how some existing research may risk contributing to this stigma.

The review also looked at stigma in other contexts and found the ways in which gambling stigma arises, and the impact this has on people, is similar to the stigma around other health behaviours and conditions such as mental health, drug and alcohol use, cancer, obesity, and HIV. 

As such, the report put forward recommendations for people working in healthcare settings to help avoid reinforcing stigma around gambling.

These included involving more people with lived experience of gambling harms in training and research, as well as raising awareness among healthcare professionals of what gambling stigma is and how it can be harmful to people who struggle with gambling harm.

The report also recommended training healthcare professionals on how gambling stigma can be an obstacle to treatment, as well as the strategies they can use to help service uses cope with gambling-related stigma.

“Given the high prevalence of gambling in Great Britain and the significant harms being reported among both adolescents and adults, it is critical that programmes and policies to prevent or mitigate such harms are prioritised,” the report said. “Stigma reduction interventions in order to reduce gambling-related harms would be beneficial.”

GambleAware added that it will use the recommendations as the basis for further research it will help fund, with the aim of exploring people’s lived experiences of stigma, understanding which communities are most impacted by it, and to set out potential solutions to tackle stigma.

“Over the coming months and years, a major part of our work will be focused on reducing stigma and the barriers people face when accessing the support they need,” GambleAware chief executive Zoë Osmond said.

“We welcome the study findings and will use the recommendations to strengthen our work, including our public health campaigns to raise awareness of gambling harms and encourage people to get help.”

“Industry’s most influential leaders” to attend at ICE ECA Symposium

The event will allow operators to share key insights on land-based gaming ahead of the next edition of ICE London at the ExCel on 7-9 February 2023.

The Symposium will see operators and suppliers brought together in an “open space” model, which will allow the conversation to be driven by participants.

Stuart Hunter, managing director at Clarion Gaming and Per Jaldung, chairman of the European Casino Association said in a joint statement that the Symposium would help with the planning process for ICE London 2023.

“We are looking forward to welcoming dozens of the casino industry’s most influential CEOs and leaders to Les Ambassadeurs on 13 July,” the pair said. “We developed the concept of a Summer Symposium in order to provide an environment in which the industry could continue the process of planning for ICE London 2023.

“We are sure that the C-level discussions at the Symposium will play an important role in helping to fashion and inspire the future of the casino industry as we focus on consolidating the post-pandemic recovery and meet the challenges of the economic pressures impacting Europe.”

Macau closes all casinos in new lockdown

The decision has been approved by Macau Chief Executive Ho Ian Seng, who said that all casino operations will be suspended from midnight on 11 July to midnight on 18 July, with the possibility for an extension if needed.

This is this the first time that the city has undertaken general lockdown measures for more than two years, though it has implemented strict travel restrictions for much of the time in between.

The lockdown will affect non-gaming businesses as well, as all industrial and commercial companies and venues would be required to suspend operation, with some essential services exempted from these measures.  

According to official figures, there have been more than 1,500 covid cases recorded in the city since June, with more than 19,000 in mandatory quarantine, including many in the Grand Lisboa casino.

While 90% of the city’s residents have been given at least two doses of a Covid vaccine; China and its special administrative regions have continued to pursue a “zero-covid” strategy. As a result, outbreaks that may be relatively small by western standards still result in strict government action.

Before recent wave, Macau had approved a major overhaul of casino tax and licencing laws, as the region struggles to recover from the economic damage of the pandemic.

Even before the lockdown, the Macau casino industry has struggled with the effects of travel restrictions and other rules in place, with revenue more than 80% below pre-Covid levels in the first half of 2022.

Iowa sports betting revenue down YoY in June despite handle increase

Revenue was down from $8.4m in June 2021 and also 47.6% lower than $12.6m in May of this year.

Some $6.2m of this total was attributed to online sports betting, while just $340,552 came from players betting at retail sportsbooks across the state.

In terms of handle, consumers wagered a total of $122.4m on sports during June, up from $111.2m in the same month last year, but 17.2% down from $147.9m in May 2022.

Of this total, $111.9m was spent online, while the remaining $10.5m was wagered through retail sportsbooks.

Breaking down individual operator performance, Diamond Jo in Dubuque and its FanDuel sportsbook topped the revenue charts with $1.9m in sports betting revenue for the month, while its $31.0m handle was also the highest in the state.

DraftKings partner Diamond Jo in Worth was second with $1.0m in revenue and a $15.4m handle, then Wild Rose in Jefferson, also a DraftKings partner, with $746,039 in revenue from $15.7m in player bets.

The Iowa Racing and Gaming Commission also revealed that regulated sports betting activity in June generated $445,594 in tax revenue.

Last month, it was revealed that Betfred Sports had expanded its partnership with OpenBet and selected its digital and retail technology across its operations in Iowa.

Betfred’s Grand Falls Casino & Golf Resort sportsbook is now powered by OpenBet’s retail solutions including betting counters and self-service kiosks. Betfred will also utilise OpenBet’s digital technology and sports betting engine for mobile and online betting.

The two groups have already partnered for Betfred’s entry into the Arizona, Colorado, Louisiana and Pennsylvania regulated markets.

Oregon sports betting revenue dips in June

Gross gaming revenue from sports betting was down from $2.8m in June of last year and also 50.0% lower than $5.0m in May 2022.

Consumers wagered $34.0m on sports during the month, which was 36.6% higher than $24.9m in June 2021, but 18.5% down from $41.7m in May of this year.

DraftKings, which has a state-wide partnership with the Oregon Lottery, generated $2.6m in revenue from $33.9 in player bets.

In contrast, the Oregon Lottery’s Scoreboard online sportsbook – which has been phased out to be replaced by DraftKings but still pays out on bets placed before this process began – took $56,269 in wagers but posted a loss of $100,600.

Baseball drew the highest amount of spending, with players having spent $13.9m betting on the sport and revenue from this reaching $898,175. All of this activity took place through DraftKings.

Basketball followed with $7.6m in bets via DraftKings and $48,060 from Scoreboard, with revenue from DraftKings at $898,175, though Scoreboard posted a $101,357 loss.

In terms of the type of bets placed in June, $25.2 of wagers with DraftKings were singles and teasers, while the remaining $18.7m were parlay bets.

This was similar on Scoreboard, with $55,750 worth of single and teaser bets placed in the month, while just $520 were parlay bets.

Germany to issue first IP blocking order to Lottoland

The body took over responsibility for enforcement against unlicensed gambling on 1 July, ahead of it taking control of all aspects of regulation in Germany on 1 January, 2023.

Last month, it revealed early details of its plans to take action, promising to use payment and IP address blocking to stop unlicensed businesses from taking bets.

Now, the regulator said it has already taken steps to block the sites of certain operators, specifically mentioning lottery betting business Lottoland.

The Glücksspielbehörde said that the lottery betting sector in general risked confusing players about the nature of the product they are using, and noted that lottery betting is not permitted under the country’s Fourth State Treaty on Gambling.

“The network of companies, which operates under the name Lottoland, has been offering illegal gambling for years,” the regulator claimed. “This offer is particularly precarious as many players believe they are entering a lottery game at Lottoland. However, this is not the case” 

In terms of payment blocking, meanwhile, the regulator noted that the state of Niedersachsen had been able to block payments before the Glücksspielbehörde took over. However, board member Benjamin Schwanke said that it hoped the effectiveness of payment blocking could be enhanced as the new body would have more power to exert pressure on payment providers.

“We are interested in cooperation with the payment service providers, but we can also initiate appropriate administrative procedures if the payment service provider does not meet its obligations, and we have effective instruments for enforcing orders,” Schwanke said.

Meanwhile, Glücksspielbehörde board member Ronald Benter pointed out that the regulator can also report operators to tax authorities, forcing them to pay tax on the custom they receive from Germany. 

“The reporting of gambling providers to the responsible tax authorities is one of the most

effective instruments for combating illegal gambling on the Internet. Because with tax

debts, the probability of obtaining a permit in the future is almost zero,” Benter said. “If you have tax debts in Germany, you also risk being denied permits abroad. Licenses that have already been granted can also be revoked.”

Currently, only a small number of operators are licensed to operate sports betting and online casino, and those that are face strict rules  including a €1 stake limit for slots. In addition, operators must pay 5.3% of their slots turnover in tax.

As a result, the licensed online sector has faced a large degree of competition from businesses without licences.

Only three operators – Mernov, Tipwin and Mybet – are currently licensed to offer online slots, and none to offer online poker, though authorities in Sachsen-Anhalt said that nine more licences should be on the way.

Government confirms Gambling Act white paper due in “coming weeks”

Parliamentary Undersecretary of State at the DCMS Nigel Huddleston announced the news during a debate in the House of Commons last week, saying that the white paper on both the conclusions of the Gambling Act review and the DCMS’s vision forth sector “remains a priority”.

Last month, British industry body Gambling Business Group (GBG) said publication of the white paper appeared to be imminent after the DCMS launched a ‘write round’ pre-publication stage, during which the document is sent to all government departments for review.

However, concerns were raised last week as to how the impact of the resignation of Prime Minister Boris Johnson, as well as a large number of Ministers such as Chris Philp who had taken the lead on the review, would impact the white paper’s publication.

Huddleston said during the debate on 7 July that the white paper would be published in the coming weeks, suggesting it could be available before the end of the month. Huddleston in March said the white paper was being “finalised”.

“It remains a priority for the Department, and we will publish a white paper setting out conclusions and a vision for the sector in the coming weeks,” Huddleston said in response to questions from Labour MP Gerald Jones and Scottish National Party MP Owen Thompson.

“I know that both Members have taken an active involvement in this issue and, like all the House, are looking forward to seeing the outcomes of our Gambling Act 2005 review.”

Huddleston faced a number of other gambling-related questions at the debate, including a query from Thompson about loot boxes in video games. Huddleston said this issue was being looked at separately from the review and work is ongoing to introduce laws to offer greater protection to children playing games that feature loot boxes.

Conservative MP Justin Tomlinson raised the issue of fixed-odds betting terminals, asking whether it would be a “pragmatic and sensible consideration” to display the average return rate for five seconds at the beginning of play, so that users can make an informed decision.

Huddleston said the white paper would look at these issues and the Gambling Commission considers these points on an ongoing basis. 

Labour MP Carolyn Harris raised concerns over policy advisers at Downing Street and their alleged links with gambling businesses, with Huddleston stating that the DCMS “engaged extensively” with stakeholders in the course of the review.

Playtech completes $250m sale of Finalto

The all-cash sale was finalised today (11 July), more than one year after Gopher – a minority shareholder in Playtech – first placed its bid.

Gopher managed to outbid a consortium led by Barinboim Group, which had bid $210m. The Playtech board had initially agreed to sell Finalto to Barinboim, but this deal was rejected by shareholders who pushed for Gopher’s higher bid.

Following this, Playtech agreed to sell to Gopher in September last year. Shareholders agreed to this in December.

Last week, Playtech projected that the deal would be completed by mid-July, after it was supposed to be completed on 30 June.

“Gopher is delighted to have completed the acquisition of Finalto,” said Teresa Teague, director at Gopher.

“We have been impressed by the strength of Finalto’s business and management team and look forward to working closely with the team to accelerate Finalto’s ambition to become the global partner of choice in the financial trading sector.”

Playtech decided to sell Finalto in March 2021, two years after it first considered divesting the business.

Playtech itself could also be sold soon. The company had initially agreed to be acquired by Aristocrat but this deal fell through due to insufficient shareholder support.

JKO Play had made an approach to acquire Playtech, but withdrew later.

TTB Partners – a company that held an advisory role to Gopher – entered the race in February this year.

However, TTB Partners was placed under certain restrictions by Playtech, meaning that it could not form an offer until after 20 May. It was then given a deadline of 17 June to sunmit a bid, before this was pushed back to 15 July.

PMU shuffles senior management team

Augier became chairman of the PMU board in June 2020 and went on to also take on the role of executive chairman in charge of general management in October of last year.

At a general meeting today (8 July), the PMU board will propose appointing Richard Viel as the new chairman of the board, as well as Emmanuelle Malecaze-Doublet as managing director of the business.

Viel is the former chief executive of French mobile phone, internet service provider and IPTV business Bouygues Telecom, having worked his way up to the role since joining the group in 1998 as director of customer operations.

Malecaze-Doublet has been with PMU since September of 2018, most recently serving as its deputy general manager. Prior to this, she spent nearly six years with McKinsey & Company, where she was an associate partner before leaving to join PMU.

Should Malecaze-Doublet’s appointment be approved as expected, she would become the first woman to serve as managing director of PMU.

“During my term as president of PMU, I have always been keen to continue modernising and contributing to the promotion of PMU, which is a formidable company that is committed, useful and undergoing profound transformation,” Augier said.

“Despite the economic and health crisis that the PMU and the entire horse racing industry have gone through, we have collectively been able to cope. 

“I would like to thank Emmanuelle Malecaze-Doublet for her unfailing involvement at my side, in which I have every confidence for the future, and the entire management committee for its commitment. 

“I now want to be able to devote myself entirely to my duties as an elected official in Deauville, but also to new personal projects.”

Portuguese online gambling revenue jumps 23.6% YoY in Q1

Revenue for the three months to the end of March was €158.6m (£135.3m/$161.7m), up from €128.3m in the corresponding period last year.

Online casino revenue for the quarter amounted to €80.9m, which was 37.6% higher than €58.8m in Q1 of 2021, while online sports betting revenue also increased 11.8% to €77.7m.

Looking at player spending, consumers wagered a total of €2.21bn on online casino during the three-month period, up 37.3% year-on-year, though online sports bets were down by 12.8% to €369.4m.

Breaking down player gambling habits, of the total amount wagered in online casino, 78.1% was on slot games, with 8.8% on French roulette and 5.1% on blackjack. 

In terms of sports betting, 69.9% of all online bets placed were on football, with 12.4% each on basketball and tennis, and the remaining 5.3% split across other sports. 

Other standout figures from Q1 included that 215,600 new online gambling accounts were opened during the period, down 34.6% from last year, while as of the end of Q1, a total of 118,900 people had self-excluded from all forms of regulated online gambling.

In addition, the SRIJ said it had blocked access to a further 71 sites that had been operating without approval, while another 82 sites were ordered to halt activities in the country.

Turning to land-based gambling and revenue for the quarter declined 7.2% year-on-year to €53.9m.

Of this total, €43.9m came from gaming machines, accounting for 81.4% of all revenue in the quarter, while €9.4m was attributed to table games and €663,950 to bingo and unbanked poker.