Scoping out the sports betting market

At its core, the BIC combines the key aspects of Stats Perform’s and Sporting Solutions’ offerings. The partnership sees Stats Perform’s AI and data facets work with Sporting Solutions ’trading and modelling services to produce a baseline that will produce scaled betting products.

“The BIC brings together the content creation, data expertise, front end product delivery capabilities, and the globally recognised Opta brand of Stats Perform with the expertise and heritage of Sporting Solutions trading and modelling,” says Gannon. “We will work in partnership to curate and create new, entertaining products at scale.”

SHANE GANNON, SENIOR VICE PRESIDENT OF partnerships, STATS PERFORM

With new products constantly being placed on the market, Gannon believes that this was the ideal time for the companies to roll out the BIC, after spotting gaps in the market. BIC addresses these issues, he says, by delivering markets and combining entertainment with context and insight.

“The market has been demanding products that deeply incorporate engaging and entertaining content for the customer, alongside sharply priced markets,” Gannon explains. “However, when we looked at the marketplace, this just wasn’t being delivered to operators so now is the right time to capture their opportunity.”

Now was also the ideal time for the partnership and rollout in light of the changing ways in which fans engage with sport. “We have seen a shift in how fans follow sport, and are no longer just fans of teams, rather fans of specific players,” says Gannon.

“So our view was to combine the deep player level data we provide, with the pricing services delivered by Sporting Solutions to service betting operators with their need to deliver entertaining products and truly unlock the potential for products like bet builder.”

Future focus

With so many sports out there, the partnership will have to be particular about its areas of focus. As such BIC will initially concentrate on football in its first year.

This, of course, will include the 2022 Fifa World Cup in Qatar from November, offering both companies a prime chance to fully flesh out the partnership.

“We’ll be delivering our products for the World Cup in November and expanding and iterating on them in Q1 and Q2 next year,” Gannon says, adding that this will be complemented by expansion opportunities.

“Beyond that, we will look at new sports and opportunities where we believe operators have not been delivered products which will truly entertain their clients,” he says. “Sports like tennis and cricket have great scope to have new betting products delivered, with richer, deeper data powering contextual offerings.”

For the BIC to develop into a leading product, both companies will need to pay close attention to the wants and needs of the sports betting market.

Entain share of revenue from regulated markets rises above 99%

The statistic was reported in Entain’s environment, social and governance (ESG) report and follows Entain’s pledge to only operate in regulated markets by 2023. This came as the business increased the number of regulated markets in which it did business from 27 to 31, while at the same time it exited three markets in which it “did not see a pathway to sustainable regulation”. These market entries included Latvia, Lithuania and Portugal, while exits included withdrawing from the Netherlands as its online gambling market opened in October.

After the year ended, the business exited seven more markets where it also did “not believe there were realistic prospects of regulation”.

“Operating only in domestically regulated markets allows us to deliver higher quality of earnings and ensure we can continue to grow into the future,” Entertain said. “In these markets, we can engage openly and proactively with regulators to ensure we can offer first class player protection through our cutting-edge technology and product platform, while upholding all licensing objectives, across multiple jurisdictions. It is the group’s aim that by the end of 2023 we will only generate revenues from countries where we hold a domestic licence.”

The business also revealed certain statistics related to responsible gambling with its brands. The number of customer interactions related to problem gambling made by the operator skyrocketed in 2022, by 63.2% to 2.3 million.

The amount of players who self-excluded from Entain brands came to 61,644, which was slightly more than in 2020 but was less than half of 2019’s total.

Meanwhile, the number of customer complaints decreased from 6,378 to 4,045.

During the year, the business also  announced the rollout of its Advanced Responsibility and Care (ARC) customer protection strategy, which uses a number of AI tools to help recognise and limit gambling-related harm.

Entertain chief executive Jette Nygaard-Andersen said that ESG had become “fully embedded” in the operator’s business.

“Over the past year we have continued to make great progress on all areas of ESG, which is fully embedded throughout all of our operations,” she said. “We are committed to providing the safest possible betting and gaming platform, taking a leading role in supporting the communities in which we operate, reducing our environmental impact and in doing so, making Entain the best place to work for all of our people. 

“By delivering on this ambition, we will create long-term, sustainable growth for all of our stakeholders.”

Inspired goes live with first ilottery product through Loto-Quebec deal

The Pharon Reaction was created for Loto-Quebec, combining the crown corporation’s retail brand with the mechanics of Inspired’s existing game, Scarab Treasures.

This will be the latest title to join Inspired’s portfolio of igaming content.  

Brooks Pierce, Inspired president and chief operating officer, said he was “thrilled” to be entering the ilottery market.   

“Pharaon Reaction highlights our ability to make customized content for lotteries that uses the mechanics of our top-performing retail and online games, appeals to lottery players and elevates current ilottery offerings,” he continued.

“We have longstanding relationships and extensive experience in the global lottery market and we continue to view ilottery as a significant potential growth opportunity, poised to see higher adoption by lotteries worldwide.”

Loto-Quebec also spoke positively on the launch, leaving the door open for future collaboration.

“Inspired has done a wonderful job featuring some of our successful retail brands in their digital lottery games in a way that is new and different,” said Anne-Marie Voyer, director of lottery products & development at Loto-Quebec.

“Inspired’s diverse range of igaming content has resonated well with our player base, and we are looking forward to collaborating with them on future digital lottery games.”

The launch is part of a wider North American expansion push for the business – Ontario licensed Inspired Entertainment for legal online gambling previous to the opening of the market in April. Similarly, last month the provider secured new online licences in Pennsylvania.    

MPs blast Gambling Commission in Football Index debate

This was one of two debates on gambling products this week. A debate on a mandatory levy for research, education and treatment took place yesterday (7 June).

Evidence provided showed that individuals lost £90m worth of deposits when the operator went into administration after mounting losses. Plaid Cymru MP Ben Lake said players lost these funds as “regulators with the duty to protect them failed”.

In addition, Lake called for a system to refund lost money via fines collected by gambling and financial regulators.

“Why not use the sizable funds levied by the Financial Conduct Authority and the Gambling Commission from fines and regulatory settlements to pay back Football Index users?” asked Lake.

“For instance, the Gambling Commission issued £58m worth of fines between June 2014 and December 2019[…] the FCA fined GAM International over £9m just last month.”

However, Nigel Huddleston – Parliamentary Under Secretary of State at the Department for Digital, Culture, Media and Sport – said that this was not a workable solution as gambling Commission fines go to specific social responsibility causes.

Conservative MP Aaron Bell suggested that the Commission may have misled the public by licensing the operator.

“My five constituents — all young men — believed, because they saw the kitemark, that the Gambling Commission understood, and almost endorsed, the product,” said Bell. “Obviously it did not.”

“If we licence these sorts of products, then we ought to be standing behind them. We are not standing behind them now, as they are struggling to get any sort of compensation at all, although there is obviously an administration process going on.”

This sentiment was echoed by MP Jessica Morden, who called the lack of regulation “an utter failure”.

“It modelled itself as an investment package, and in an utter failure of regulation by the Financial Conduct Authority and the Gambling Commission, customers felt wrongly assured that their long-term investments in the index were secure,” said Morden. “The Gambling Commission was aware that these investments were more risky than customers thought.”

Meanwhile, SNP MP Ronnie Cowan pointed out that BetIndex – the parent company that operated the brand – did not declare “the nature of its product” in its application for a licence, as was found in a report examining the collapse. He said the Commission could have responded to this more promptly.

“The Gambling Commission could have responded better, with earlier scrutiny of the product offered by BetIndex, quicker decision making and action, and better escalation of the issues, but it did not do so,” said Cowan, who went on to reprimand the Commission for putting investor’s money in danger.

“The Gambling Commission ignored warnings that its business model was flawed and that customers’ money could be at risk.”

Administration proceedings for BetIndex are still ongoing. The High Court had already distributed £3.5 worth of player account balances, but the fate of funds held in bets that were active when the business collapsed will depend on the administration process, which is handled by Begbies Traynor.

Last week Adam Cole, founder of Football Index, was blacklisted by the Jersey Gaming Commission.

Swedish authorities launch probe into insider trading of LeoVegas shares

The Economic Crime Authority told iGB it made an “unannounced visit” to LeoVegas’ offices in Stockholm earlier today (7 June).

The operator said that it is assisting authorities in the investigation. It added that all questions regarding the investigation must be directed to the Authority.

No LeoVegas employees, members of its management team or board members have been notified about any criminal activity.

Last month land-based operator MGM Resorts made a bid to acquire LeoVegas for $607m (£482.8m/€576.6m).

MGM will pay SEK61 (£4.90/€5.85/$6.16) per share to acquire all of LeoVegas’ share capital, which LeoVegas noted was a premium of 44% compared to LeoVegas’ closing share price on 29 April. As a result of the offer, LeoVegas’ share price skyrocketed to SEK60.30 on 2 May, though it had already risen by more than 30% in the preceding month.

A spokesperson for MGM told iGB that the announcement from LeoVegas was “all the info we have at this time”.

Arizona smashes sports betting handle record in March

The state’s monthly handle surpassed the previous record of $563.7m set in January of this year, while the March total was also 41.5% more than $488.3m in February.

Some $687.7m was bet online, while the remaining $3.3m was bet at retail sportsbooks.

Players won $652.1m from sports betting, leaving $37.2m in gross revenue before free bets, up from $24.4m in January. Of this total, $37.1m was attributed to online and $129,463 retail.

After accounting for $18.6m worth of free bets and promotional credits, taxable revenue was $18.7m, an increase of 171.0% from $6.9m in February.

The state was also able to collect $1.9m in tax from sports betting during the month.

DraftKings processed the most wagers during March, with players spending $230.2m online, while FanDuel ranked second with a handle of 187.4m, split $184.6m online and $2.9m at retail sportsbooks. BetMGM followed with $133.7m in all-online bets.

In terms of gross revenue, FanDuel led the way with $13.0m, with this split $12.9m online and $84,347 from retail. BetMGM followed with $10.3m in online gross revenue, then DraftKings on $6.7m worth of online revenue.

“March was an exciting month for Arizona event wagering, with major sporting events like NCAA’s March Madness helping set a single month event wagering handle record,” Arizona Department of Gaming director Ted Vogt said. 

“I look forward to seeing how the industry continues to develop as we finish out the first year of legal event wagering in the coming months.”

NFTs: from the bubble bursts the opportunity

If you’re reading this article, you probably know that in 2021, an NFT of Jack Dorsey’s first-ever tweet initially sold for US$2.9m. You likely also know that the owner of that same NFT recently tried to auction it off for $48m and received a top offer of $280. Not a great ROI. 

Is this an anomaly, a crash to earth for NFT prices, or the beginning of a paradigm shift in which the utility of NFTs will come into focus as brands move to practical and loyalty-driven applications for the technology? 

Who’s playing? 
There are essentially four types of ‘investors’ who came to play in the NFT space. There are the first adopters who got in early, not unlike bitcoin investors back in 2010. These groups had no idea what the future held but believed there was intrinsic value in the assets they were acquiring. Next, you have the speculators who jumped on board in 2021 because they saw an opportunity to make money. Pure and simple. Then you have the investors who have been building a vault of NFT assets for long-term value growth. Finally, you have the masses who are coming to the realisation that the chance to buy low and sell high while making millions in the process likely had a very short window of opportunity which has now closed as evidenced by the anecdote above concerning Jack Dorsey’s NFT tweet. 

corey padveen, t2 marketing international

Where we are today 
Digital images of Apes and Kittens have sold for millions. However, we need to look at who is buying and how they got there. And is the current situation really relevant as a business model? 

There are many investors with deep pockets who came to the game in 2021 during the growth of the bubble. They saw value in being early to market in terms of acquiring NFTs and didn’t hesitate to acquire these assets at extremely high prices. 

However, there is another group who came to the party under different circumstances and we don’t hear much about them.  

If you were among the lucky group of early-stage ETH backers in the initial crowd sale, you acquired ETH for the equivalent of pennies. And for many of those who held ETH at that original price point, handing over a few of them to acquire a Bored Ape Yacht Club image takes on a different meaning than if you had acquired ETH over the past 12 months at a much higher cost. In other words, for many ETH holders, the value of the asset they are exchanging may not hold the same weight as for someone who acquitted ETH at a much higher price point. 

Unfortunately, many speculators, in the true sense of the word, acquired NFTs on platforms such as OpenSea with the sole intent of flipping them for a significant profit. A quick study of recent drops shows some buyers acquiring their assets at, say, 0.25 ETH and trying to flip them shortly thereafter for 3 ETH. And more and more we’re seeing trade secondary sales fail because of their speculative nature.    

Where are we going? 
As the early NFT bubble begins to deflate, rather than burst outright, the voice of brands looking for opportunity is getting louder. Unlike individual sales and the drive to ‘make a killing’ by flipping NFTs, brands will be looking to create value or utility for users, customers and loyalists. 

Stephen padveeen, t2 marketing international

Big brands like Asics, Coca-Cola, Taco Bell, McDonald’s and the NFL have all made moves into the NFT space. And most have been very strategic by testing the space and donating all or part of the proceeds to charitable causes. Of course, these brands have strong recognition behind them so it’s easy to understand why they are taking the early plunge into the space but even they are looking for ways to create that real value proposition for their customers. 

Lesser known brands will be faced with the challenges of identifying opportunities while determining how to create perceived and actual value with their campaigns. Brands will want to know if digital art is the only NFT application or is it truly just the first step in what will become a revolutionary shift in the way they think about and create marketing as a means of connecting with their audience, engaging them with the brand and building customer loyalty. 

How will we get there? 
NFTs go far beyond the current digital art format. They can deliver unlockable digital experiences, access to ‘members only’ benefits and merchandise, vested ownership of physical goods, retail marketing opportunities, additional revenue streams and the simple bragging rights of owning a unique, brand-specific NFT.  

Collectors, buyers, backers, investors, advocates and admirers must see an inherent value in the assets you create. 

And the marketing tactics needed to reach these targets will require a revolutionary way of thinking. The content you create, the messaging you share, your presence on social channels and Discord, will all play a part in generating excitement about your NFT collection and the overall value you deliver to users. 

NFTs may offer the opportunity for creating long-term brand loyalty and customer advocacy like no other marketing initiative. The challenge now lies in identifying the framework for success and choosing the right path while creating the appropriate NFT assets.   

Corey Padveen is a partner at t2 Marketing International, editor-at-large for iGB and the author of Marketing to Millennials for Dummies. He is also a contributing author to Digital Marketing All-in-One for Dummies.  

Stephen Padveen has a 30+ year background developing and executing marketing strategy for some of the best known brands across the globe with clients ranging from gaming and entertainment to CPG, retail and manufacturing. His areas of expertise include traditional, online, social media and Influencer marketing. 

Queensland online betting tax rise leaves industry divided

This will harmonise the tax rates of online operators doing business within the province with totalizator operator Tabcorp, with opinion split within the two.

Tabcorp, the Australian totalisator board, has long argued that the differing tax rates represents an unfair competitive advantage for the online sector.

In addition to the increase, there is also plans to broaden the betting tax to include free and bonus bets as well as increasing the proportion of betting tax revenue that goes directly to the racing industry from 35% to 80%.

Adam Rytenskild, Tabcorp chief executive officer, said: “On a relative basis, TAB currently pays double the fees to the local racing industries compared to other wagering operators.”

“Going forward we will all pay the same in Queensland. I commend the Queensland government for delivering fair and much-needed reforms that bring the wagering market into line with the modern economy.”  

However, the online betting sector does not share the optimism of the TAB.

Responsible Wagering Australia (RWA), the online industry trade body, said in a statement that it was “disappointed” with the move, and that the increase was “introduced without consultation for the online wagering industry.”

“Such significant tax changes unfairly entrench the monopoly enjoyed by established and land-based wagering service providers at the expense of the new and emerging online industry. It will lead to serious impacts on the Queensland racing sector and jobs, whilst disproportionally affecting punters who choose online options.”

In addition to the announcement, Racing Queensland and TAB have come to a settlement ending the legal battle the two have been engaged in since 2019. The dispute was concerning the calculation of fees paid by TAB since the introduction of the POCT in 2018.

Cameron Dick, Queensland treasurer and minister for trade and investment, argued that the move will be a boost for Queensland’s historic racing sector: “There are 125 racing clubs across Queensland. For 85 of those clubs, a race meeting is the biggest or second biggest event in their community each year.”

“Our government recognises how important those gatherings are to the social fabric of Queensland, and today’s announcement will help them thrive into the future.”

BF Games brings in Kazmierska as new CEO

Replacing Piotr Szpoton as CEO, Kazmierska will oversee the provider’s development studio and its player account management platform (PAM).

Kazmierska joins BF Games having most recently served as chief operations officer at LV Bet for three years.

Prior to this, she was chief operating officer at Twin for two-and-a-half years and also spent over four years with ORing Limited, first as marketing manager before becoming head of marketing.

Earlier in her career, Kazmierska worked in customer support for 360 Holding Online, the business behind the Heypoker brand, and was business development manager for eLink Distribution. 

“I am honoured to take the role of CEO at BF Games, a supplier that has a fantastic product offering and a well-established presence in key markets across Europe,” Kazmierska said.

“We are just getting started and I am excited about the opportunities that lie ahead as we aim to further grow our slots portfolio and establish ourselves as a leading global supplier to the online gambling industry.”

Outgoing CEO Szpoton added: “Ewa has great experience and know-how of the industry and holds a great track-record of growing businesses, making her a perfect fit to take BF Games to the next level.

“We are entering an exciting phase as a company and with Ewa at the helm of our dedicated team, the sky is the limit for BF Games.”

Rush Street Interactive adds sportsbook to West Virginia offering

RSI has operated its online casino in West Virginia under the BetRivers brand since April 2021. The platform has grown to capture a share in the low teens of the state’s online casino market per the West Virginia Lottery Commission and RSI internal estimates.

Richard Schwartz, chief executive officer of RSI spoke positively of the change, saying the business is “excited to expand our presence in West Virginia and offer residents more ways to win with the launch of our popular BetRivers sportsbook.”

“Our experience in other markets has validated that online sportsbook players also enjoy the full-services of our online casinos, especially the table games.” 

The move comes after RSI posted a $52.3 million net loss in Q1 2022 – although higher spending not reduced revenue drove the result.