Delasport appoints Cohen Shwartz as CEO

Cohen Shwartz joins from Skywind Group, where he served as managing director. He has previosuly held senior roles at the likes of William Hill, Superbet and EveryMatrix.

The company has cited Cohen Shwartz’s “passion for product innovation and technology” as a driving force behind his appointment.

A Delasport statement said: “Oren is a highly experienced executive in the iGaming industry. He has an excellent track record of building products that put player experience as a top priority.

“Oren has a passion for product innovation and technology and his unique experience of working for both tier-1 and tier-2 B2C and B2B companies, in global markets, allows him to see the full picture of what his clients need to succeed.”

“Delasport’s team is growing at a very rapid pace, and the company is hiring the most knowledgeable and highly qualified staff,” added Delasport’s managing directors.

“Oren is the right person to lead the company as our CEO. He will drive the business results and execute Delasport’s strategic vision for providing our full Sports Betting and iGaming solution globally.”

Genting Singapore profit and revenue increase in H1

Total revenue for the period came in at S$554.8m (£295.3m/€348.3m/$408.6m), up from S$448.2m in the same period last year.

Gaming activities made up S$442.9m of the revenue, up 61.4%. Hotel rooms brought in a further S$45.3m, down 10.1%, while revenue from attractions and other non-gaming activities came to S$30.1m and S$28.9m, down 51.9% and 11.0% respectively.

Rental income made up a further S$7.5m of the total revenue, down 27.0%, while hospitality, support services and others brought in just S$78,000, compared to S$18.2m in the previous year.

Cost of sales for the six months totalled S$346.9m, a significant decrease from the S$481.4m cost in H1 2020. This left the operator with a gross profit of S$207.9m, compared to a gross loss of S$33.2m last year.

Other operating income came in at S$3.1m, down 64.7%, while interest income totalled S$7.9m, down 75.3%.

Administrative expenses came to S$90.8m, compared to S$86.9m in 2020, while selling and distribution costs came to S$6.4m, compared to S$13.0m.

Other operating expenses came to S$721,000, down 97.5% on the S$28.3m incurred in 2020.

These costs left the business with an operating profit of S$121.0m, compared to an operating loss of S$120.5m in H1 2020.

After finance costs of $1.8m, down 10.5%, and a benefit of S$665,000 from the results of a joint venture, up 41.2%, the business showed a profit before taxation of S$119.9m, compared to a loss before taxation of S$122.0m in H1 2020.

After paying S$31.7m in taxes, compared to a tax benefit of S$5.4m in the previous year, Genting recorded a net profit of S$88.2m, compared to a net loss of S$116.7m in 2020.

Foreign currency exchange differences brought the business a benefit of S$1.7m, compared to a loss of S$1.1m in 2020, leaving the operator with a total comprehensive income for the period of S$90.0m, compared to a total comprehensive loss of S$117.8m in 2020.

London remains most popular ICE location for 75% of attendees

The findings were based on responses to an online survey completed between 25th June and 14th July 2021.

61% of respondents who were in favour of London cited ease of travel as a reason why it made a good choice of host city, while 59% mentioned the convenience for international visitors/exhibitors. The ability to attract the right mix of customers and suppliers was named by 53% as a key benefits of holding the world’s most popular international business-to-business gaming expo in London.

Among the 10% of respondents who felt that London was not the best host city, the most frequently cited reason surrounded the impact of Brexit, in particular concerns regarding regulations and export considerations. 51% of this group expressed a preference for Amsterdam – where Clarion Gaming hosts iGB Live! – as a potential alternative host.

Clive Morris, Research Director at Explori, believes the number of completed responses was particularly healthy for a study of this kind undertaken outside of the regular event cycle.

“The ICE London Location Review survey was completed by 684 gaming professionals, with representation from across the globe and from both online and offline gaming operators across all the main categories,” he said. “With half of respondents at C-Suite or VP level and 91% involved in purchasing decisions, the survey provides detailed insight from a robust cross-section of senior industry figures.”

Stuart Hunter, Managing Director of Clarion Gaming, said the research demonstrated the importance that ICE attendees place on the choice of host city

“London is much more than just the venue for ICE,” he said. “The research has shown that while visiting London, 82% of respondents also participate in at least one other business or social activity. These range from participating in meetings away from the ExCeL Exhibition Centre and attending sponsored events to visiting tourism sites and meeting with family and friends.”

Focusing on the most popular alternative to London, he said: “There’s no doubt that Amsterdam’s a great city – we host iGB Live! and iGB Affiliate Amsterdam at the RAI, which is a world-class venue – but it does not currently have the capacity to accommodate an event the size of ICE or allow for any future growth plans. A RAI-hosted ICE would be circa 10% smaller than one at ExCeL London and would present numerous operational challenges.

“Our sole objective is to provide the best possible platform for the international industry to meet, network and do business – sense checking our host city with our stakeholders is central to achieving this.”

In other positive news for the industry, 81% of survey respondents said they would be comfortable returning to in-person events once restrictions have been lifted, with more than seven in ten (72%) saying they planned to attend ICE in February. 25% said they were undecided with 3% stating they would not be attending.

The most common area of focus for respondents was casinos – which made up 49% of respondents – and more than nine out of ten (91%) had attended ICE within the last two years.

Clarion Gaming donated £5 to charity for each completed survey that was submitted, in the process generating £3,420 to be shared between safer gambling charity YGAM and CHIPS, an organisation which raises funds to purchase powered wheelchairs for children with profound mobility issues.

Rivers Casino hit with $7,500 fine in Pennsylvania

The fine relates to a violation of approved internal controls, in which a member of the gaming floor personnel at the casino duplicated surveillance footage onto his cell phone in an attempt to settle a patron dispute.

The staff member duplicated the footage without permission from the surveillance room shift manager, in violation of internal controls.

In June, the PGCB issued four fines to three other casino operators, amounting to a total of $284,000. Violations included allowing a self-excluded customer to gamble, become intoxicated and subsequently cause damage to other customers’ vehicles.

Read the full story on iGB North America.

Slots roundtable: licensing brands

How do you identify titles that could work well as slots; what factors do you consider?
Nik Robinson: In terms of IP, I have always sought out the biggest and best brands for our slots, which is why you’ll find that in the BTG stable, we have created timeless classics such as Who Wants to Be a Millionaire Megaways, Wheel of Fortune Megaways, and Monopoly Megaways. Other considerations are choosing brands that are relevant to gaming for bringing something out of that brand to the game in a meaningful way. For example, when we built Monopoly, we brought the actual Monopoly board into the base game and dovetailed it with the real estate elements of the classic game. With Wheel of Fortune, we brought the wheel into play, to deliver the Megaways starting position for the free spins. And with Millionaire, we introduced the ladder as a free spins delivery method, creating that exciting atmosphere and tension of the hot seat!

James Frendo: There’s no exact science to what will work as a branded slot, although we do of course consider the demographical appeal of certain brands and how that fits in with our long-term release strategy. Our process usually begins with internal workshops to identify brands we feel would be a good fit and translate to compelling slot content. We may also involve licensees in the later stages to get that vital feedback. If they see the same potential as we do, it’s a great sign.

We’re particularly excited about the launch of The Walking Dead, the first slot game based around that franchise. The show has been the most-watched cable or broadcast TV show in the US among those aged 18-49 – undoubtedly one of the most attractive demographics. But beyond that, the style of the show lends itself to slot development.

Brands don’t necessarily need to be new or current either. Some of our most popular games, such as The Matrix, are built around long-established, classic brands that appeal to a wide audience. Additionally, our studio structure enables us to develop branded games aimed at specific markets; for example, the Torrente games, which are particularly popular in Spain and LatAm markets.

Simon Hammon: This is somewhat easier now than it was a few years ago when external brands such as TV shows, music and film were considerably more restricted. It has now broadened to include the licensing of game mechanics. The business driver used to be about increased acquisition both to operators and studio content, but in a crowded lobby space this rationale has decreased, particularly for the supplier.

Choosing a branded title comes down to a few key factors: price and terms of the IP, asset availability and clearance of key talent needs, uniqueness in the market and audience resonation potential. It’s not especially difficult to get a branded title, but it’s how you work with it and how players will appreciate it that can make a material difference. The word ‘iconic’ is important here. A brand needs to resonate, not just with a specific fan-based demographic, but on a wider, more casual basis as well.

What needs to be done to take it from a concept to securing the partnership – do you work with third parties to negotiate rights deals?

Nik Robinson, CEO, Big Time Gaming

Nik Robinson: Anecdotally, with Who Wants to Be A Millionaire, I worked with Malcolm Graham from the Bernadine Group. It came down to serendipity. On the first day of the ICE 2018 conference, I bumped into Malcolm jumping off a DLR train. He had just secured the licensing of Who Wants to Be A Millionaire and was about to do the rounds at the show. During the five-minute walk from the station to the show, I subtly suggested that Millionaire Megaways could be a pretty cool use for the worldwide exclusive slot rights. Post show, Malcolm got back in touch and, after many interesting conversations, we sealed the deal with Sony. We are now onto our third Millionaire game, Millionaire Rush (out Q1 2022), which will further build on our great business partnership.

James Frendo: If possible, we prefer to work directly with a studio or brand owner to secure a partnership and rights deal. That’s not to say we would never work with a third-party agent where necessary, but direct contact allows us to build relationships and trust – something that can prove vital if a studio or brand owner is to become a long-term partner.

Once we’ve established that both sides are keen to proceed, a key point in terms of the longer negotiating process is exclusivity, and how far that exclusivity stretches. Is the partnership solely based on the rights to produce this particular slot or do the rights extend further? Is there potential to extend the branding cross-vertical to live casino or bingo? Once we have an agreement in place, the property will be assigned to one of our studios, who will put together a concept for the game. We’ll then review this alongside the brand owner for their approval before we begin development.

Simon Hammon: This depends heavily on the IP and its holder. There can be many factors that dictate how it’s used. The types of assets that come with the deal need to be discussed and whether the holder has all the rights, including elements like music. The level of involvement that the holder wants as well as the number of steps in the authorisation process also need to be considered. It’s important that factors like these are tackled early as they can alter a project’s scope and timeline significantly.
Is the IP/ultimate brand owner involved in the game development process? Do you develop brand guidelines, or work to a set of rules they provide?
Nik Robinson: Brand owners will always provide guidelines and will need to have the right to sign off on their brand within the game. That, however, is where any influence or involvement ends with Big Time Gaming. We have a policy on all our IP agreements that explicitly eliminates the rights holder from having any involvement in the gameplay or engine development. To have the IP owner involved would be the equivalent of going to a Michelin-starred restaurant and asking the chef to boil you an egg. Building great slots is an extremely difficult process and you must be breaking new ground with every game you produce. At BTG, our 15 staff have over 200 years of combined slot development experience and we lean into this expertise with every new game we produce, be it a brand or internal IP such as Megaways or Bonanza!

James Frendo: The level of involvement very much depends on that brand. Our partners are rightly protective of their brands and intellectual property – and it’s precisely that investment in building a strong brand that makes us want to work with them. Aside from in-game content, the partner will usually work with us on marketing materials, allowing us to provide pre-approved assets to licensees. Regardless of the level of direct involvement, IP owners will always have the right of final approval before release.

James Frendo, director of casino, Playtech

Additionally, if we want to attract players who are particularly invested in a brand, we have to remember that they understand it very well. Superfans will spot if we get something wrong – and as they’re the very people we want to engage, it’s in our interests to get key details right.

A particularly interesting case is our Sporting Legends suite, where the individual sports stars effectively ARE their brand. It’s vital that we inject that unique personality into the games. For example, we never use stock photography – we always have a dedicated photoshoot, meaning we can capture something unique. Obviously recently that has been a challenge, but we’re pleased to confirm two new legends are joining the suite later this year.

Simon Hammon: There are no hard and fast rules. This very much depends on the IP holder in question. Some brands come as well-defined packages, with clear examples of what you can or can’t do. In other cases, assets can be woefully lacking, turning into a creative collaboration involving the joint creation of required assets.

Any IP holder is going to want to have an influence on the direction of a project. I have worked very closely with holders on certain projects and far less so with others. Both have their positives and negatives – but to create something together can be highly rewarding. On the other hand, having the freedom to develop a casino game with the brand in mind opens up different opportunities.

How does the development process differ from that of an in-house title? What knock-on effect does this have on performance expectations?
Nik Robinson: As I mentioned above, it has no knock-on effect as every new title we create, be it a licensed brand or our own internal brand, starts as a cleanskin both mechanically and graphically,  and everything is created from the ground up, save our UI and Big Win celebrations. Performance expectations are always high with our slots as we take the time to make each game as good as it can be. Obviously to be a market leader, we strive for as close to perfection as is humanly possible.

James Frendo: The main difference is that we need to consider a brand’s style and personality, as well as any guidelines. With in-house properties, the studio is likely to be working from an existing understanding, or even developing the concept from scratch. With an external brand, the guidelines are key to bringing that brand to life. We very much value our relationships with brand partners – it’s vital they are as happy with the end result as we are.

Selecting the right studio is key. For example, for brands targeted to Spain and/or LatAm markets, our Gibraltar-based team may be able to offer an understanding of and familiarity with that brand. Even something as simple as sharing a native language can help create a smoother process.

Performance expectations are high with any new release, but the work that goes into securing a brand licence does create an extra level. We rigorously test all games, so while we obviously cannot guarantee success, we would never release a branded title unless both we and the brand owner are 100% happy. That’s not to say we don’t bring innovation to branded slots – for example, the unique mix of jackpots across our Sporting Legends suite.

Simon Hammon, CPO, Relax Gaming

Simon Hammon: The most predictable knock-on effect of working with a third party is the impact on the timeline. When this is the case it’s important to ensure that there is additional production time scripted into the development process – as it can often come with necessary approval and discussion items, which need to be factored for an effective sync. When it comes to internal production, the decision process is predictable, but with an external group there can be a chain of approvals needed from different parties that can slow development.

Who is the main audience for these titles? Do you see greater take-up from casual players as it’s a brand they know already, and do you see followers of that brand engaging with it?
Nik Robinson: There is a huge audience for big-branded titles but with anything, you have to do it right. You could have the greatest, most popular brand in the world, but this alone means nothing without the skills to bring out the best in that brand, including the team that puts the game together. We’ve seen huge interaction from our casual players on our social media jumping on these branded slots as well as seasoned players who love doing live streams on Twitch and YouTube. There is no place in this industry for compromising on quality, and if you are taking on the responsibility of bringing a brand to market then it’s worth creating something that will become as magnificent as the brand you’re licensing!

James Frendo: There is of course a built-in recognition factor with branded titles, which can spark interest from more casual players who are particularly enthusiastic about a certain brand. That’s why we work closely with the brand owners to bring a property to life; to ensure the game reflects the themes, characters or personalities behind it. We want to create something distinctive that captures the spirit of a brand – players will quickly disengage if they feel a game is simply a generic offering with a logo on it. If we put time and resource into creating a branded game, it is vital to make the most of that opportunity.

Because of that, our key goal is always to create a great game, first and foremost. The fact that it is a great branded game is a secondary point in many ways. A popular brand, strongly executed, will undoubtedly attract players, but it won’t keep them coming back to play again if the gameplay isn’t engaging in its own right. Some of our most consistently popular titles are branded slots; for example, Gladiator, which has become evergreen over the past few years. That simply doesn’t happen if the brand alone is the selling point.

Simon Hammon: The audience can vary hugely depending on the brand. Naturally, a brand can also polarise some opinions, so it’s important when choosing a brand that it has a broad appeal. If a brand is too niche, then you risk putting off casual players or even fans.

A branded game can often attract curiosity to see how it’s been adapted, which, when faced with a lot of choices in a lobby is going to be a key element to player acquisition. While a brand can be enticing, it will ultimately be the features and gameplay that will dictate the game’s level of engagement.

It’s important to remember that a brand doesn’t necessarily yield higher performance. In fact, it can do the complete opposite if the brand itself doesn’t resonate with the audience or if the mechanics of the game have been made less exciting in order to cater to the brand in some way. This can be further exacerbated if fans of the brand feel it could have been done better. Blending a fantastic mechanic with a popular brand is a recipe for success but this can be a tough line to walk.

You can read the most recent edition of the Slots Showcase here.

The challenges of licensing brands will also be one of the topic under discussion in our new iGB Slots area at iGB Live in Amsterdam. You can register for free here.


Playbetr scores LatAm deal with Paris Saint-Germain

Under the deal, the length of which was not disclosed, Playbetr will serve as the club’s exclusive official online betting partner in Latin America.

Playbetr will benefit from the installation of Digital Overlay technology at the club’s Parc des Princes home stadium, a system that geo-localises adverts displayed on LED screens around the pitch by adapting messages to the broadcaster’s audience.

The operator will also have access to VIP seats at PSG home matches, club legend meet-and-greet sessions, signed shirts and memorabilia, and private events at the Parc des Princes, as well as money-can’t-buy experiences for customers, clients and employees.

In addition, Playbetr will be able to use PSG’s digital platforms to promote special offers and provide its customers with enhanced odds for PSG matches.

“We believe that Playbetr will be an ideal partner for the club, and together we will be able to reach and further engage with our fast-growing fan base in Latin America,” PSG’s chief partnerships officer Marc Armstrong said.

“The unique appeal of Paris Saint-Germain and its players in the region makes the club the perfect platform for Playbetr to develop their brand.”

Playbetr chief marketing officer Marvin Jones added: “In football, like in betting, performance is primordial. Paris Saint-Germain have built a solid reputation of excellence both on and off the field, and we look forward to extending the brand’s influence even further across the globe.”

The deal comes after PSG this week completed the signing of football legend Lionel Messi on a free transfer from Spanish La Liga club Barcelona. Messi, who plays for the Argentina national team, scored 672 goals in 778 appearances for Barcelona and is considered to be one of the greatest players of all time.

Acroud profit falls in H1 despite revenue increase

€5.8m of the revenue total was derived from igaming affiliation – down 14.7% from 2020. An additional €6.8m was generated from Acroud’s B2B services.

Acroud’s expenses also increased significantly during the period. Personnel expenses rose to €2.3m, while other external expenses increased 289.5% to €7.4m.

Operating profit amounted to €1.7m. After accounting for interest and expenses of €1.2m, other income of €107,000, and tax on profit of €131,000, net profit for the first half of the year came to €480,000 – down from €1.6m in 2020 .

Earnings before interest, taxation, depreciation and amortisation (EBITDA) for the half-year period also decreased 18.8% to €2.6m.

In terms of the second quarter of 2021, Acroud’s revenue totaled €6.2m. This figure was a 72.2% increase for the corresponding period in 2020.

Acroud’s president and chief executive Robert Andersson said: “Despite a generally weaker quarter on account of seasonal variations, it is positive that we have managed to increase sales by 11% sequentially compared with the first quarter to €6.2m.

“It would be wrong to say that we are satisfied. Change management work continues apace, but the EBITDA from this is developing more slowly than we want. There are several factors behind this, but my basic message is that we can do better, and we will do better.

“Step by step, Acroud is moving from being a traditional player with comparison sites to having a product mix comprising more complex solutions with high entry barriers and high-quality content. The acquisition of TheGamblingCabin (TGC) in April was an important milestone during the quarter and the company fits well into Acroud’s operations.”

TrueLayer appoints Villani as head of igaming

Villani joins from a business development and sales role at Trustly, having also gained key industry experience at the likes of Microgaming over the last decade. He will oversee TrueLayer’s igaming strategy going forward.

Villani said: “Open banking is creating a huge opportunity for the industry to embrace innovation – from supporting responsible gambling initiatives through enhanced player identification and affordability checks, to faster payments that deliver a better player experience. TrueLayer is leading the way as a positive force in the industry with PayDirect, enabling players to receive instant payouts.

“I’m looking forward to working with operators across Europe, helping them to maximise the benefits of open banking with TrueLayer by providing a better end-to-end player experience, from setting up an account through to instantly receiving their winnings.”

TrueLayer’s UK country manager Jamie Morton added: “iGaming operators are experiencing increasing margin and regulatory pressures, especially those operating in the UK and mainland Europe. Increasingly, many see open banking as an answer to these issues, whether reducing payments processing fees, increasing conversion rates, or solving verification processes.

“As we continue to expand, we need people who understand the nuances of the different operators and the markets they play in. That is why we’re delighted that Roberto has joined us, bringing his expertise in iGaming and payments. With his strong track record of working with the biggest names in the industry throughout Europe, I have no doubt he will help take us to the next level.”

Zeal sees net profit rocket in H1 after cutting costs

Total revenue for the six months to 30 June amounted to €44.5m (£37.7m/$52.3m), up from €43.6m in the first half of last year.

Zeal said that the vast majority of revenue in H1 – €41.8m – was generated by its German business, with the remaining €2.7m coming from its operations in other markets.

Billings – comprising all stakes from customers, including brokerage stakes and associated VAT, net of bets – were also up by 5.9% year-on-year to €332.9m, of which Germany accounted for almost the entire account at €332.8m. 

This increase came despite Zeal saying the market environment for lotteries in Germany was comparatively weak at €9.0m for the half, while the average jackpot for the German lottery ‘LOTTO 6aus49’ was lower than the previous year and only exceeded the €20m mark once.

The average jackpot for the ‘Eurojackpot’ European lottery was also down from €51.2m last year to €38.3m, with Zeal saying lower jackpots had a negative effect on its billings, gross margin and customer acquisition.

However, despite this market environment, the provider gained 291,000 new registered customers in Germany during the six-month period.

“The fact that we have managed to continue to grow with a significantly weaker jackpot development compared to the previous year makes us proud and shows us that we have taken the right measures to continuously improve both in terms of customers and results,” Zeal’s chief financial officer Jonas Mattsson said. 

“The scalability of our business model will also help us in the future to take advantage of market opportunities, adapt to the dynamic environment and continuously optimise.”

Turning to costs, Zeal was able to reduce its operating expenses by 16.7% to €34.2m. Savings were made in all areas, but the biggest decline came in marketing costs, which fell 24.9% to €13.8m.

Higher revenue and lower operating spending meant that adjusted earnings before interest, tax, depreciation and amortisation (EBITDA) increased 228.2% year-on-year to €10.7m. 

After taking into account €4.4m in depreciation and amortisation costs, earnings before interest and tax amounted to €6.3m, compared to a €2.0m loss last year.

Profit before tax also improved from a €215,000 loss to a positive of €7.4m, while net profit for the half rocketed 1,405.6% to €5.7m.

Looking ahead to the remainder of 2021, Zeal said that revenue is forecast to climb to at least €95.0m, which would be 9.2% higher than last year. Billings for the German segment are set to increase 7.4% to €700.0m, and overall adjusted EBITDA 57.5% to €20.0m.

Confirmation of the H1 results comes after Zeal last month made an offer to purchase the remaining shares in Lotto24 and take full ownership of the online lottery broker it spun off in 2012.

Zeal already owns 93% of the total shares in Lotto24 and the agreement would see Lotto24 delist its remaining shares from the Frankfurt Stock Exchange in order to allow Zeal to acquire them.

Should the purchase go ahead as expected, Zeal plans to pay €381.79 (£327.30/$450.29) per Lotto24 share to current shareholders, though the final price will be determined by the German Federal Financial Supervisory Authority.

Betway expands sports commercial portfolio with South Africa rugby deal

Under the three-year deal, Betway will become an associate sponsor of SA Rugby and the South African national team.

Betway branding will appear on players’ shorts during games, with the first appearance set for this weekend’s game against Argentina.

Branding will also feature on the field at home test matches, as well as on perimeter signs inside the stadium.

“The Springboks are undoubtedly South Africa’s most successful national sports team, with their success deeply rooted in the rich history and culture of this country,” Betway South Africa marketing manager David Rachidi said.

“As a globally acclaimed brand that has found a home in South Africa, such a partnership signifies our commitment to playing a leading role in growing the game of rugby across the board.”

SA Rugby chief executive Jurie Roux added: “We are excited to be partnering with Betway as this will stretch beyond the four white lines of a rugby field – Betway have some exciting new initiatives that will be announced in due course as part of the new partnership, and we are excited to see what the future holds.”

Betway has a wide range of commercial deals in place across the professional sports market, including with German Bundesliga football club VfB Stuttgart, which the operator extended its deal with last month.