RI General Assembly approves expanded partnerships with IGT and Bally’s

The Assembly said the legislation, which will now move forward to state Governor Daniel McKee for final sign-off, represents an economic development investment of more than $250m (£176m/€205m) for the state and will preserve Rhode Island’s third-largest source of revenue.

The core component of the legislation is that IGT and Bally’s will establish a joint venture that will operate as a licensed video lottery terminal (VLT) provider in the state and supply all gaming machines to the state lottery.

IGT will have a 60% controlling stake in the venture, with Bally’s owning the remaining 40%.

A minimum annual replacement cycle of VLTs will be set at 6%, with flexibility to replace up to 8% in any year, while at least 5% of VLTs will be premium machines.

Read the full story on iGB North America.

First lessons in slots: Lessons #15 and #16

Lesson #15: Humorous horror 

This was truly one of the great discoveries to slots (real money or social) and it was done by Playtika in Slotomania. 

Slots are a serious business. Slots were almost always serious in how the symbols were drawn. There was little humor in it. 

Horror-themed slots existed before Playtika – vampires, Frankenstein, werewolves, and monsters in general. But in Slotomania they were done with humor, with exaggeration. 

Horror-themed slots were so popular for the players, that there was a horror-based theme in every ‘room’ in Slotomania’s lobby. When I left Slotomania I checked this on other social games as well as real-money games. 

Again and again and again, in real money and in social, with 99% success, slots that have a horror theme but are humorous are among the top ten games of the company. 

Lessons #16: An Egyptian theme is stupid proof

We all know that an Egyptian theme is consistently a top ten theme in slots. That’s why practically all companies – veteran and new – have a few of them. 

However, since my first two big jobs in slots were for Playtech and Playtika, both of which are giants in their fields and know how to create slots, I did not realize the total effect of separating the Egyptian theme for the players from having a good slot. 

Case in point: I had a client which had bad games and wanted me to create good ones. One of their top performing games was an Egyptian game. It had awful graphics – as bad as you’ve ever seen them. It had terrible math – unrewarding, not fun, with features that were so infrequent, most players never got to experience them. 

And yet… it was their top performing game.

As I came in and created new games from them, within a year 8 of the top ten games were mine. But the Egyptian game never left the top 10. 

Conclusion: An Egyptian theme is stupid proof. You can do it badly, you can do it terribly, players will still play it, and chances are it will outperform.

Guy Hasson worked for Playtech for three years before becoming Playtika’s content manager, responsible for the content of Slotomania and Caesars Casino. He is now a social slot consultant, specialising in game popularity.

Arizona eyes 9 September start date for sports betting

The US Department of Interior (DoI) last week gave its approval to a bill that formalised an amended compact that set out measures allowing players to bet on sports at tribal casinos and sites owned by major league sports teams in Arizona.

Arizona Governor Doug Ducey, who signed the bill in April, said the amended agreement would “modernise” gambling in the state.

Subject to the formation of rules and regulations for sports betting in Arizona, the state’s Department of Gaming is aiming to open the regulated market on 9 September this year.

The Department began drafting rules in April and has until 14 June to publish a first draft of these regulations before they are made available for public comment during a seven-day period ending 21 June.

Read the full story on iGB North America.

ATG CEO calls for lighter sanctions for self-reported failings

Sweden’s gaming regulator Spelinspektionen has intervened in 46 cases of wrongdoing in the past two years, of which ATG accounts for four. Offences concerning illegal bonus offers and the country’s online casino deposit cap were among the offenses.

Skarplöth said that ATG tended to be sanctioned for issues it had reported itself, while other operators may not report their own failings.

Skarplöth added that he was told by Spelinspektionen that there would be no leniency given to companies that self report their wrongdoings.

The ATG chief said he believes there should be an alternative to the traditional process of a company being sanctioned and then appealing the decision. Today, Spelinspektionen revealed that it had lost its bid to appeal Kindred’s appeal of a a loophole in the country’s temporary deposit cap. ATG had also been sanctioned for the same offense as Kindred.

“It is not my business to question what lies behind an appeal,” he said.

“However, I think a lot about what is the most effective way to a healthy gaming market.

I sincerely believe that it would be better to encourage the gaming companies to self-report and give the action the weight it deserves in calculating fines.”

Skarplöth added that even without reduced penalties, ATG would continue to self-report.

“Everyone benefits from the improvement of the gaming market’s and one thing is for sure: ATG will continue to draw the authority’s attention to whether any wrongdoing has been committed with us, sanction discount or not.”

Skillz to acquire esports marketing platform Aarki for $150m

The deal will see Skillz combine its platform with Aarki’s advertising services and offer advertising across the mobile gaming industry.

“Aarki’s proven machine learning will pair with Skillz’s robust first-party data to create an unrivaled value proposition for game developers,” said Andrew Paradise, Skillz CEO.

Read the full story on iGB North America.

Belgian Gaming Commission issues 55 sanctions in 2020

The regulator revealed that it started the year with a backlog of more than 100 cases which may involve possible sanctions, while 68 were added during the year.

However, it opted not to issue any sanctions for 67 of these backlog cases, either because of the time when they occurred or because no violation of gambling laws could be found.

The regulator did issue a total of 55 sanctions relating to 23 different cases, issuing fines totalling €59,958.

The regulator also revealed that the total number of active licensees in the country at the end of 2020 was 15,997, up from 15,607 in 2019.

A total of 4,549 new self-exclusion requests were processed, while 2,198 self-exclusions were lifted bringing the total number of self-excluded players to 37,741. A further 72 players were excluded following requests from others, bringing that total to 706.

The report also showed the total GGR in the market for 2019. Gross gaming revenue for casino games was up 16.1% to €326.5m. Of this total, €205.1m came from the online sector and €121.4m from land-based.

GGR from the land-based sector was spread across the country’s nine casinos, with the Brusselles location bringing in the most at €47.3m, followed by Namur at €17.5m.

Online, however, it was the Spa casino that brought in the most, at €50.1m, with Blankenberge second at €39.1m.

For slots, revenue came to €297.3m, with €124.9m online and €163.2m at land-based gaming halls.

In sports betting, meanwhile, online revenue was €135.9m and retail was €206.8m.

The year also saw Belgium introduce a mandatory weekly deposit limit of €500 (£442/$543) for players on all licensed websites in the country. The limits were introduced by a Royal Decree passed in October 2018, and were originally scheduled to enter into force early in 2019.

Lords’ report looks to open new fronts in the gambling reform debate

Last summer brought a flurry of reports on the gambling industry, and a series of proposals for reform. None of the releases, from the All Party Parliamentary Group (APPG) on Gambling Related Harm, the Social Markets Foundation (SMF) and Peers for Gambling Reform were welcomed by the industry. 

Each set out a blueprint for new restrictions on the sector. These ranged from the extreme (such as the APPG’s call to prohibit in-play betting) to the controversial (the SMF’s £100 soft deposit cap) and provoked strong responses from groups such as the Betting and Gaming Council. 

The peers’ report, Gambling Harm – Time for Action, while containing elements that were not well received by the sector, felt as if it aimed to be less punitive towards the industry and set out a viable blueprint for reducing harm. 

However, last week’s follow-up, compiled by Nera Economic Consulting on the group’s behalf, certainly ramped up the controversy. 

It provided a costing of the reforms proposed in the 2020 report, concluding that measures such as stake limits, affordability checks and a ban on direct sponsorship would reduce industry profits by between £696m and £974m per year. 

While this would be higher than what the report lists as the sector’s overall profit, Peers for Gambling Reform chair Lord Foster is quick to stress that the profit estimates of £697m included in the report only cover Entain, Flutter, Bet365, William Hill and National Lottery operator Camelot. The actual figure for the wider industry, he believes, should be significantly higher. 

“We are still convinced that there’s good evidence suggesting that while the profits of gambling companies will go down, they may still be making a profit,” he says. “There’s no suggestion of wiping out all the profits. That we think [these] will exceed the impact of our reforms. […] It doesn’t include the salaries of executives, because that’s technically counted as an operating cost.”

The report goes on to claim that by reducing gambling harm – and in the process cutting participation – there would be a knock-on effect on other entertainment options – and the economy. This could help create up to 30,000 new jobs, and £400m in employee earnings, it estimates.

It makes further bold claims, such as estimating that the cost to the government for treating those suffering from gambling-related harm is between £270m and £1.17bn. All of this is deliberate, Foster explains, in an attempt to widen the debate beyond the Department for Culture, Media and Sport (DCMS), which oversees gambling, to other units of Westminster. 

He says that while the review of the 2005 Gambling Act is being driven by DCMS, the Department of Health and Social Care and the Department of Education have a significant role to play. 

“But equally important will be the Treasury, and to some extent our report was almost focused at the Treasury rather than DCMS, to demonstrate that they should not be alarmed by looking at proposals for reform of gambling.”

What shape these reforms take, however, should be a matter for government rather than campaigners, the report suggests. Unlike the APPG or SMF, Peers for Gambling Reform does not set out specific recommendations beyond the principle of structural limits such as stake curbs and spin speeds. Instead it models a range of different scenarios, and their impact on staking. 

“The whole purpose of doing this report was to give a clear indication as to what would be the likely impact and range of impacts on the introduction of reforms that were covered, at the sort of level that might be determined by the nature of the reforms,” Foster says. “We set out, as it were, headline details of the sort of reforms we want to see. 

“For example, in terms of stakes and prizes, speed of play and so on, there’s obviously so much detail to be gone into in terms of where we’ll end up. So in fairness, we’ve given a range to show that if you go to really high levels, this is what the effect would be. What we’re doing is very honestly showing the potential depending on the level government ultimately decides to go.”

He admits that this may ultimately prompt ministers to shy away from the strictest limits, considering the level of cuts to profits. It’s ultimately a drive to create a degree of parity between online and offline gambling controls, Foster says, but adds that the group recognises “there isn’t a complete similarity between the two”. 

“The whole structure of online is different to offline, so we’re not saying there should be exact parity,” he explains. That specific point sets the peers’ group apart from the APPG, which believes that total parity between the channels is the only option. 

But like the APPG, Peers for Gambling Reform is an advocate of swift action. While the government’s response to the call for evidence on the 2005 Act, launched in December 2020, is not due until the end of the year, Foster believes major changes can be made in the interim. 

He believes many reforms can be carried out without devising and passing primary legislation, which in turn would avoid a years-long legislative process. 

“I am slightly worried that if you look at history, the last major review of gambling was started in 1999,” he says. “The legislation that was eventually put into effect – not just enacted – it didn’t actually come into effect until 2007. 

“In other words, there was an eight-year gap between the start of the review and the implementation of the new legislation. 

“Since it is perfectly possible, and the House of Lords report has outlined, there are quite a number of reforms that can be introduced without the need for primary legislation, we will be urging the government to look at those areas, and get on with them rather than waiting for the conclusion of the whole review.”

This may be complicated further by upheaval at the Gambling Commission, in the wake of Neil McArthur’s departure from the CEO role, and the upcoming retirement of its chair, Bill Moyes. 

“Clearly we hope that is not going to inhibit the Commission from getting on and doing the things they can do within existing legislation,” Foster says. Despite the uncertainty at the regulator, he says senior figures there have assured him that any suggestion that affordability will not be at the forefront of the Commission’s mind are “simply incorrect”. 

He points to the regulator’s interim comments on its remote customer interaction consultation as giving credence to the claim that the Commission will not be “muzzled” on the issue. 

And Foster is also cautiously positive on Neil McArthur’s tenure, in contrast to reform campaigners who have condemned him for being too cosy with the industry and toothless. 

Foster does acknowledge the Football Index collapse could lead to further criticism of the ex-CEO – “clearly something very badly went wrong,” he says – but believes the Commission did “move up several notches” in its social responsibility efforts under McArthur’s leadership. 

“I think given that there was this sudden ‘waking up’ of the Commission to the need to do much more, it’s a shame that he has gone,” Foster says. “That’s why I am nervous we are in a period of some uncertainty, both in terms of the chief executive and the chairman posts. 

“I hope they will be filled as soon as possible so we can get that stability as needed, and the people in post will be able to take action to implement the reforms proposed by Peers for Gambling Reform.”

Further change at DCMS, with John Whittingdale replacing Nigel Huddleston as the minister responsible for gambling, add an additional element of uncertainty.

“People have said he’s perhaps closer to the industry and less likely to be willing to make reforms that are needed,” Foster says of the former culture secretary. “I’ve talked to John Whittingdale about these issues. He’s certainly taking them seriously. 

“I’m a little unclear how strongly he’s willing to move at the moment, and we will continue to work with whoever is the minister in charge.”

Who that is may change further, Foster adds, saying a cabinet reshuffle is “very likely before very long”.

And beyond the lack of permanent leadership at the Commission, and the potential for yet more changes with the minister responsible, the proposals also have the industry to contend with. 

The Betting and Gaming Council’s response was swift and blunt. The report’s claims were “economically daft”, “fantasy” and the work of “prohibitionists”, according to CEO Michael Dugher. 

Foster is not surprised that Dugher has rubbished the report. He agrees with what the former Labour MP details in his response, that the amounts paid by the gambling industry in tax and number of the jobs the industry creates, are factually correct. 

“But it doesn’t make what we’ve said fantasy,” he argues. “What we’ve said, very simply, is that it’s probably axiomatic that if you are going to put curbs on gambling, the level of profits on the gambling industry will be reduced and the number of jobs in turn may also be reduced. 

“If we’re going to put curbs in, then it’s because we want to reduce the level of gambling harm that currently exists, so the question then is what is the impact of that change,” he explains. “Not just on the lives of individuals, which is obviously the most important, but to the overall economy.”

Should consumer spend shift away from gambling, that money will largely be spent on more labour-intensive industries such as tourism and travel. “That overall has a net positive impact on funding to the Treasury, and additional money to fund research education and treatment.”

In Foster’s view, the onus is therefore on the BGC to prove that the peers’ report is indeed fantasy. 

“[It’s] up to Michael to demonstrate what’s actually wrong with the research. It was done by an independent organisation with no influence from us in terms of the way they did it, the conclusions they came to. We’re content that it is a very solid piece of research.”

Furthermore, he rejects Dugher’s accusation that the report is the work of “prohibitionists”. 

“Peers for Gambling Reform are not against gambling,” he argues. “However, we do believe, and the research we’ve carried out and the witnesses who testified before the select committee demonstrated very clearly, that significant reforms are needed. 

“We’re pretty confident that those reforms will reduce, not stop completely, the level of gambling harm in the country and all of the damage that brings to individuals and society. We wanted to look at the same time at what the economic impact could be, as that inevitably is going to be a factor in the government’s decision as to whether to go ahead with any reforms.”

“We wanted to be open and honest with people,” Foster adds. 

Whether the report ultimately forms the blueprint for regulatory change, and whether these in turn have the positive knock-on effect on society, remains to be seen. But by modelling the financial impact on various measures, Peers for Gambling Reform has arguably started to move the reform debate beyond simply putting out recommendations without any acknowledgement on the impacts they may have.

Whatever the industry’s reaction, this approach could provide a blueprint for its retort. Since the fixed-odds betting terminal fiasco, the BGC has largely succeeded in developing a more effective public affairs strategy. A similar costing of the industry’s jobs, tax creation and positive impact would be hard to ignore, especially considering the reform campaigners’ response to the Peers for Gambling Reform document.

“We’re content that it is a very solid piece of research,” Foster says of the report. It’s now up to the industry to provide its own. 

BetMGM partners NHL legend Gretzky as it eyes Canadian market entry

Gretzky, widely regarded as the greatest ice hockey player of all time, won the Hart Trophy for the National Hockey League (NHL)’s most valuable player nine times and holds the league record in both goals and assists.

BetMGM’s chief revenue officer Matt Prevost said the deal comes as the operator eyes an entry into Gretzky’s native Canada.

“Wayne is an exceptional talent who transcends the sports world and we’re proud to welcome him to the BetMGM team,” Prevost said. “As we look toward potential expansion into Canada, and elsewhere throughout the United States, Wayne will bring a unique ability to tell our brand story.”

Read the full story on iGB North America

Court denies Spelinspektionen leave of appeal over deposit cap loophole

The case arose after Spelinspektionen sanctioned both Kindred and ATG for what it said were violations of Sweden’s SEK5,000 (£428/€476/$540) mandatory weekly deposit limit for online casino games

At Kindred sites, players were able to set their own deposit limits, but would only be allowed to play casino games if their limit was under SEK5,000. However, players could set a higher limit, deposit a large amount, lower their deposit limit back below SEK5,000 and spend their entire balance on online casino games.

While the regulator saw this as a violation, Kindred appealed to the Administrative Court in Linköping. The court ruled that the law refers only to a player’s deposit limits for online casino, rather than their actual deposits.

Spelinspektionen was quick to lodge an appeal to this decision, in the Swedish Court of Appeal. However, the court has determined that there are not grounds for appeal and the Linköping decision stands.

According to Spelinspektionen, the court determined that the law refers to deposit limits, not actual deposits.

Spelinspektionen had previously criticised this decision, warning it made the deposit cap almost unenforceable. When the Swedish government considered extending the cap until November – a decision it later put in place – the regulator demanded further clarity around the rule first.

It said that the Linköping decision would mean the deposit cap “loses its significance as a consumer protection provision” and allow operators that offer betting alongside casino to “easily circumvent the deposit limits”.

The country first implemented the cap July 2020, over concerns of increased gambling during the novel coronavirus (Covid-19) pandemic.

Secure by design: cybersecurity in igaming

In igaming, cybersecurity matters not just in terms of compliance but also from a sustainability and business continuity perspective.

Cybersecurity should be at the heart of any planning and innovation strategy, as any business unfortunate enough to be the subject of a denial-of-service attack, privacy breach or data leak will know.

Join this webinar with Symphony Solutions and UnderDefense to find out what igaming organisations should do, besides penetration tests, to mitigate the risk of direct revenue loss and ensure service continuity. You will learn:

  • How best to resist ransomware attacks, fines and fraud.
  • How engineering and IT teams can leverage cybersecurity to create business value.
  • How to build a long-term cybersecurity strategy.
  • How to embed cybersecurity into product development, to ensure that an organisation and its products are secure by design

Speakers:

Eduardo dos Remedios, VP of iGaming, Symphony Solutions

Nazar Tymoshyk, Founder, UnderDefense

Giannella Borg, Information Security Team Lead, Catena Media