Bell steps down as Aristocrat company secretary

Bell was commended for his legal expertise, and thanked for “playing an instrumental role in many of the M&A transactions that have transformed ASX in recent years” by Aristocrat chief executive Trevor Croker.

Croker also noted that during his tenure Bell oversaw a number of acquisitions. This included a $500m deal to acquire social gaming provider Plarium in 2017, and the supplier’s $990m deal to acquire Big Fish Games from Churchill Downs Incorporated in 2018.

After six years in the job, Bell will be succeeded first by Tracey Elkerton while Aristocrat awaits full regulatory approval for his full-time replacement, Kristy Jo, to fill the role.

Aristocrat recently enjoyed positive half-year results for 2021, generating A$2.23bn (£1.27bn/€1.48bn/$1.80bn) worth of revenue. This was mostly thanks to the success of the supplier’s digital segment, which made up for a decline in machine sales because of the impact of the novel coronavirus (Covid-19) pandemic on the land-based gaming industry.

Kindred partners EASG to promote new gambling addiction identification app

Developed by mobile mental health assessment specialist Zafty Intelligence, the Bettor Time app uses proprietary machine learning software to identify unique changes in a customer’s behaviour associated with mental health issues. 

Specialist algorithms take the recorded activity and learn each user’s normal behaviour, which then allows it to monitor potentially problematic changes in activity. Based on the level of change in behaviour, the app will recommend tailored features and support to help the user to restore their gambling behaviour to a healthy level.

The EASG manages the app and also controls and distributes the aggregated anonymised user data for use in academic research

Kindred in March last year committed to ensuring it does not generate any revenue from customers gambling in a harmful and unsustainable manner by 2023 and said promoting Bettor Time to its customers will help it achieve this target.

As part of this commitment, the operator has been publishing the amount of revenue it receives from customers it deems at risk of harm. For the first quarter of 2020, those classed as high-risk made up 3.9% of total revenue.

“The technology behind this app with Zafty’s unique machine learning algorithms that take the recorded activity and learn each user’s normal behaviour is very interesting,” Kindred’s head of responsible gambling and research Maris Catania said. 

“This app can help users make better informed decisions about their gambling. We are proud to promote this app and I recommend other operators to follow.”

Smarkets receives investment from Susquehanna to expand US presence

The investment is set to fund Smarkets’ market-access deals in regulated US states and develop new customer products. The operator did not reveal how much was raised, however, or the terms offered.

Smarkets had already established a US presence with its SBK sportsbook app in Colorado, with another set to go live in Indiana.

Read the full story on iGB North America.

Gambling Commission appoints Rhodes as interim chief executive

Rhodes (pictured) joins the Commission with more than 20 years of experience in the public and private sectors.

Andrew Rhodes
Andrew Rhodes

Having previously held senior roles at the Department for Work and Pensions and the DVLA, Rhodes’ most recent role was as registrar and chief operating officer at Swansea University.

Rhodes said: “The Gambling Commission is one of the world’s highest profile and most respected regulators so I am delighted to join the team at such an important time.

“Protecting the public and players from gambling harm will continue to be central to our work and I am looking forward to meeting people from across the industry and those with lived experience to understand the issues and opportunities which lay ahead.”

Rhodes succeeds Neil McArthur, who stepped down earlier this year.

McArthur’s tenure included many changes to gambling regulation in the United Kingdom, such as a ban on use of credit cards to gamble and major changes to online slot gameplay, as well as the launch of the government’s Gambling Act review last year.

Gambling Commission chairman Bill Moyes added: “Andrew has a first-class track record of delivery, strong leadership and innovation both in the private sector and in the civil service.

“I have no doubt he will prove to be an exceptional appointment here at the Commission and it comes at a time when the spotlight is on gambling regulation and operators. I am looking forward to working closely with Andrew as I prepare to hand over to a new chair in September.”

During Rhodes’ 18-month spell as chief executive, the regulator will continue to seek McArthur’s long-term replacement.

German turnover tax bill heads to floor vote after committee approval

The bill, which was passed by the committee on June 9, will be subject to a vote during a second and third reading later this month, expected to take place on 23 or 24 June. The bill was assigned to the committee last month.
In response to the passing of the bill, a spokesperson from the Deutscher Sportwettenverband (DSWV) told iGB is that the whole house vote should be a “formality” however.

Antje Tillmann, a financial policy spokeswoman for the CDU/CSU Bundestag parliamentary group, said in a statement: “With today’s law, we have passed a Germany-wide uniform regulation for the taxation of online games of chance such as virtual slot machine games and online poker,”

“Both online poker and virtual slot machine games will be taxed in the future, as will racing betting, sports betting, public lotteries and draws. This means that online gaming will be taxed at 5.3 percent of the amount staked.”

She added that the tax is set to apply to unlicensed games as well as licensed.

“Even if a game of chance is operated illegally, for example because there is no licence, taxation takes place,” she said.

While the plenary session vote is unlikely to be a major obstacle, the tax bill could still be held up by a legal challenge.

The European Gaming and Betting Association (EGBA) filed a complaint with the EU in May, claiming that the 5.3% turnover tax was “punitive” and favoured the land-based industry over online. In its complaint, the EGBA cited a study from Entain, Flutter and Greentube that warned that the turnover stake tax could see 49% of players using unlicensed operators.

The bill was then challenged by the DVSW earlier this month, who alleged that the igaming tax rates could offer an advantage to land-based operators compared to online.
Th state treaty (GlüNeuRStv) was first approved by lawmakers in March 2020. It is set to take force on July 1 2021, after it was approved by all 16 federal states.

It will legalise online casino games in Germany for the first time, albeit with certain restrictions.

Although the 5.3% igaming turnover tax has proven controversial, other elements of the treaty have also been challenged- such as restrictions on slots to a €1 per spin stake limit,

IBIA and H2’s regulatory market assessment: #7 to #12

Yesterday, the IBIA and H2 launched a new, “first-of-its-kind” report assessing and ranking 20 different regulatory markets.

The full report can be read here, but iGB will also be breaking down the list, starting with the top six, which sees familiar markets such as Great Britain and Malta joined by newer territories in both the US and Europe.

iGB will also look further at other aspects of the report – which also provides an overview of the global betting market and reveals the annual cost of match-fixing – in the coming days.

#7 Spain – 79 points

Spain scores fourth-highest of all nations in regulation, thanks to a strong regulatory structure at both the federal and regional level, with unlimited licences including exchange and pool betting. However, its 76% channelisation rate is lower than some countries ranked similarly.

In tax, Spain also scores highly with its 20% GGR tax rate, a reduction from the previous rate of 25%, though the IBIA warned that a proposal to allocate some betting tax income to sport cold be a negative.

“Benefiting commercial entities (professional sport) through any means which utilises onshore betting, and imposes fiscal burdens, is likely to further benefit offshore operators,” the report said.

The IBIA also noted that since the tax rate was lowered, channelisation has been improving and was projected to reach 90% by 2024.

The story was similar for both product and integrity, where Spain scored highly again. In product, the report noted that while Spain initially had an approved list of events for betting, this was quickly scrapped, and the country now offers a wide range of markets.

In terms of integrity, Spain’s high score was partly due to having a requirement to report suspicious betting activity.

However, while Spain would rank third in those four areas, advertising dragged its score down, with the country ranked joint-second from bottom. Spain introduced strict new advertising rules last year allowing advertising on TV and radio only between 1am and 5am and banning sport sponsorship, while bonuses are heavily limited.

Operator association Jdigital said this would lead to a “foreseeable increase in the activity of unlicensed operators, which will have dire consequences in terms of the protection of vulnerable groups”.

#8 (tied) Italy – 77 Points

Like Spain, Italy scores very highly in each of the first four categories. Its regulation score was joint-highest of all countries, thanks in part to an impressive 94% channelisation rate, although online licences are issued through a tender process rather than being fully unlimited.

“However, the number of licences offered is so high (80+) that it is close to an unlimited licensing model,” the report said.

In tax, the country has a 24% GGR tax rate for online betting, higher than the 20% rate for land-based, while a temporary tax of 0.5% of turnover on land-based and online betting has also been imposed, which lowered its score.

The country does have some product restrictions through an official list of approved events, but this list has regularly been expanded over time.

Italy also scores joint-highest in integrity, thanks again to mandatory reporting as well as full ratification of the Macolin Convention on sports manipulation.

However, Italy, along with Spain, had the joint-second-lowest score for advertising, after a 2018 law banned all gambling advertising and sponsorship in the country. The only exceptions to this rule are shop signage and the national lottery.

#8 (tied) Netherlands (provisional) – 77 Points

The Netherlands was the first of five countries to receive a provisional score, which is granted to countries that are currently undergoing major change to their regulatory framework.

Currently, online betting may only be offered by the lottery’s Toto brand, but laws to open up the Dutch online market have already come into effect, with operators able to apply for licences and the market set to open on 1 October.

Grading this new system, as it is already law, IBIA noted that land-based betting will remain a monopoly though online betting will be liberalised. The report noted that an additional levy is in place to cover licensing costs alongside licence fees.

In addition, taxes will be high under the new system, starting at 30.1% of GGR but being lowered to 29% after six months. 

This, the IBIA said, may limit interest from prospective licensees. As of 19 April, regulator de  Kansspelautoriteit (KSA) said it had received 28 licence applications since the portal opened on 1 April.

“While more appealing [than the monopoly system], it still carries a sizeable fiscal burden which is likely to impact operator interest in the market,”it said.

The Netherlands will also have a list of permitted sports events for betting, and specifically prohibit betting on certain events “seen as negative” such as yellow cards or double faults.

Integrity, however, is an area where the Netherlands scores very highly, due in part to a requirement for a risk analysis for all markets that operators offer and the fact the Remote Gambling Act “specifically refers to the International Betting Integrity Association (IBIA) as a best practice example”.

The Netherlands scores highly in advertising too, though there are some restrictions including a ban on advertising on television between 6am and 9pm.

#10 (tied) Germany (provisional) – 76 Points

Germany also received a provisional score, having issued licences to offer sports betting under the Third State Treaty on Gambling, which had initially been held up by a legal challenge.

The country scores highly in regulation, with an unlimited number of betting licences permitted and a high channeling rate of 94% under the previous system.

However, taxing online betting at 5% of turnover has led to a lower tax score, with the report noting that turnover taxes can be “challenging” and that 5% is a very high rate for a turnover tax. 

In terms of product, there are some restrictions on in-play betting, with live bets only allowed to be placed on major markets such as the match winner or next goal, rather than proposition markets. Non-sports betting and exchange betting are also not permitted.

Germany also scores highly for integrity due to requirements to report suspicious betting activity.

In advertising, there are some restrictions, such as advertising betting on television just before or during a sports event, though generally it scores highly in this area.

#10 (tied) Colombia – 76 points

Colombia ranks first among Latin American markets, and was the first country in the region to regulate online betting.

As another country with unlimited licences, it scores highly in regulation, and has a channelisation rate of 79%, though the report did note that enforcement and player protection rules are not as strong in the country and that licence fees are also implemented as a percentage of turnover rather than an upfront fee.

The country taxes online betting at a “globally competitive” 15% of GGR, but also includes a requirement to pay out at least 83% of turnover to players.

“Colombia’s online market is still developing since its initial 2017 opening, but its fiscal framework is generally positive (setting aside the minimum return to players and turnover-based licence fee) and attracting international operator interest,” it said.

Colombia’s score for product was high, due to the fact the country “permit[s] a wide betting product offering through a variety of channels by their licensed operators”.

In integrity, however, Colombia’s score was among the lowest, with the report saying the country “lack[s] any detailed national or international integrity enforcement and engagement strategy”, with little legal power against match-fixing.

In advertising, the report noted that regulations in Colombia are “less extensive” than in Europe, which can lead to a lack of clarity, but that there are few major restrictions.

#12 (tied) France – 72 points

France’s regulatory structure is a “hybrid model”, with unlimited online licences but a land-based monopoly. However, only 14 online betting licensees are active, though the country does have a high 92% channelisation rate.

In tax, France’s score is among the lowest of all countries. Though France scrapped its turnover-based tax rate in 2019, its tax rates remain very high, at 37.7% of GGR for racing and 55.2% of GGR for online sports betting, with retail betting taxed at 44.5% of GGR. Alongside 

These taxes, the country also imposes an “integrity fee”.

The report put the low number of active licensees in the country partly down to “the burdensome fiscal nature” of operating. 

France is another country with a proscribed list of permitted betting markets, which the IBIA said also plays a part in the low number of licensees.

France has one of the strongest integrity systems, however, with a national suspicious betting reporting platform having been in place since 2016. In advertising, the country also scored highly, with requirements to include safer gambling messages in ads, but few blanket restrictions.

#12 (tied) Poland – 72 points

Poland is another country that scores highly in four areas, but with one very low score. It performs well in regulation, with unlimited licences offered, though only around 20 are in operation. Poland’s channelisation rate is 84%.

However, the country’s score is dragged down by taxes, with the second-lowest tax score. This is due to a “burdensome” 12% tax on turnover, which the report said contributed to the lack of licensees.

With a turnover tax rate this high, operators must offer low payout rates in order to remain profitable.

Polish sports bodies may also impose fees for operators to offer markets on their events, and player winnings are also taxed at 10%.

“Local operators state that the government would have received an additional PLN1.1bn (€245m/$295m) in tax if offshore activity was brought onshore and have called for the burdensome tax rate to be addressed,” the IBIA said.

The country allows for betting on a wide range of markets, however, even with the requirement to pay fees to offer Polish sport.

The country also ranks highly in integrity, with an informal group of operational stakeholders monitoring suspicious betting and exchanging data.

The country previously banned betting advertising, but repealed this law in 2017, which the IBIA said improved its channelisation rate significantly. However, advertising is still limited, not being permitted on TV or radio between 6am and 10pm except during sport.

In addition, ads warn of the consequences of betting with offshore operators.

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Norwich City terminates BK8 sponsorship after three days

The initial deal was announced on 7 June, with BK8 set to become the team’s shirt sponsor for the 2021/22 season, after the club ended its previous agreement with Dafabet.

However after negative reactions from fans and other partners, Norwich and BK8 came to a mutual termination agreement.

The club say they anticipated unfavourable reactions to partnering with a betting company, but have subsequently apologised for an ‘error in judgement’.

Norwich’s chief operating officer Ben Kensell said: “As a self-financed club there is always a fine balance between generating the revenue levels required to help maintain that model, whilst working within our visions and values.

“On this occasion, we made an error of judgement. Our standards were not at the levels we demand of our football club. We can now only apologise to our supporters and former players, Grant Holt and Darren Eadie, who were across the BK8 promotional launch campaign, for any offence caused.

“We want to continue to embed a highly inclusive culture across the club, together with an accessible and welcoming environment free of demeaning and discriminatory behaviours.”

The club added that an update on a replacement sponsor would come in due course.

Betting sponsorship in football has received significant opposition in the UK, with the Big Step campaign – supported by League Two team Forest Green Rovers – looking to ban all gambling promotion in football.

Digital drives UK National Lottery sales to record £8.37bn in 2020-21

Sales were £468.8m higher than in the previous year, primarily due to record digital sales of £3.51bn, up 42.8% year-on-year.

Camelot put the spike in digital sales down the impact of the pandemic on retail sales, with non-essential retail having been closed for large parts of the period and consumer advised to only visit shops when absolutely necessary.

Camelot also noted how its board in March 2020 approved an accelerated investment plan for the digital channel to ensure additional traffic could be accommodated, which it said helped ensure the National Lottery was able to serve a record number of players online. 

In terms of mobile, sales across the National Lottery’s mobile products increased £876.4m to reach an all-time high of £2.48bn, with the majority of these sales via the National Lottery’s apps. 

However, it was a different picture for retail, where in-store sales were down 10.7% to £4.86bn as more players stayed at home and played via the National Lottery’s mobile and online platforms instead.

Camelot noted that more than 90% of its 44,000 retail partners continued to trade through the lockdown periods, adding that while retail sales were down 18.9% at the half-year stage, sales recovered strongly in the second half. Since the year-end, Camelot said retail sales have recovered to near pre-pandemic trading levels.

Commission paid to retailers was £275.9m, the equivalent of around £6,200 per store. 

Looking at what games consumers were playing, sales of the National Lottery’s six draw-based games climbed £153.6m year-on-year to £4.69bn. Camelot said this was mainly due to a new feature added to its Lotto game in November, whereby players win an additional cash prize of £5 for matching two main numbers in a ‘Must Be Won’ Rolldown draw. 

Camelot added that Set For Life, the National Lottery’s newest game, continue to exceed expectations, while EuroMillions grew marginally despite depressed ticket sales in some partner countries. 

Sales of instants were up to £3.68bn, though Camelot said a rise online instant games sales was offset by a decline in scratchcard sales, which were down due to lower retail footfall, particularly in the first half. 

Camelot paid out a record £4.85bn in prizes to players during the period, £349.7m more than in 2019-20, creating 389 new millionaires in the process, while £1.89n was generated for Good Causes.

“In what has been an extraordinarily challenging year, the National Lottery demonstrated incredible resilience and flexibility to achieve this record performance,” Camelot chief executive Nigel Railton said. “These results are a culmination of all of the work we’ve done over the last few years in the areas of brand, games, retail and digital. 

“This, together with our years of experience and longstanding commitment to being a world leader in healthy play, have helped us ensure this vital boon for society when it’s been needed most. And it’s these strengths that mean that we will continue to deliver for the benefit of everyone.”

Camelot could soon step aside as operator of the National Lottery, with the British Gambling Commission having launched a tender for the fourth National Lottery licence last August.

Pan-European lottery and gaming giant Sazka Group announced its intention to bid in October last year, while Italian lottery operator Sisal and India’s Sugal & Damani have also declared an interest.

Camelot completed the Gambling Commission’s Selection Questionnaire, but has not yet announced if it is bidding for the tender.

Lottoland to launch UK-facing sportsbook with Altenar

Under the arrangement, Altenar will provide Lottoland with a fully managed sports betting platform, allowing customers to bet on sporting events around the world.

Altenar also serves as Lottoland’s sportsbook partner in the 10 other territories.

The new sportsbook will run alongside Lottoland’s UK-facing multi-product platform that also includes lottery betting, instant win games, scratchcards, casino and bingo.

“Our customers are at the heart of what we do, and for that reason we are very pleased to be providing a one stop shop for lottery betting, gaming and sports,” Lottoland chief executive Nigel Birrell said. 

“Continuing to partner with Altenar means that we can truly focus on customer experience, with competitive pricing, ease of use, market variety and a frictionless user journeys all being incorporated into the design. We are very pleased to see the finished product live on our site ahead of the Euros.”

Confirmation of the new sportsbook comes after Lottoland this week appointed former 32Red executive John Hale as its new chief financial officer.

Aspire Global’s Pariplay granted Greek supplier licence

The terms will see Pariplay offer its propriety and third-party games to local operators.

This marks Pariplay’s first entry into the Greek market, following an entrance into the Spanish market in November 2020.

Aspire Global acquired Pariplay for €13.1m in October 2019.

“Greece is a fast-growing market with great potential and we are thrilled to be granted this licence which underlines our commitment to compliance and operating in regulated territories,” said Christine Lewis, chief commercial officer at Pariplay.

“We are excited about the opportunities that lie ahead and look forward to working together with Greek operators to introduce our content to local players and grow our brand in this thrilling market.”
After the Greek parliament passed a gambling reform bill in October 2019, the HGC launched the application process for online gaming licences in October 2020.

The passed bill included the allowance of Random Number Generator games, which had been prohibited in an earlier draft and was threatened with a legal challenge by operators in Greece.

Two types of licenses were made available for the application process- one for online betting and one to offer online games of chance.

Pariplay is one of several gaming providers to receive a licence in Greece under the country’s new system, joining operators like Goldenrace, Betsson and Bet365 and Play n’ Go.