The funds will enable GamCare to continue to run the National Gambling Helpline, which it has operated for more than 25 years, with an increased focus on widening accessibility and choice for people in need.
GamCare will improve the digital tools and resources that complement the Helpline, while the funding will also help deliver enhanced regional services and treatment across London, Yorkshire and Humber, Scotland, South East, East Midlands and the North East.
In addition, as part of GambleAware’s National Gambling Support Network (NGSN) initiative to reduce gambling-related harm, GamCare will work alongside other national and regional partners to support the primary aims of the project.
These include continuing to improve access for people seeking support for their gambling through the National Gambling Helpline and the NGSN, which rebranded from the National Gambling Treatment Service (NGTS) earlier this month.
Other aims include reducing barriers for people seeking support for their gambling, as well as ensuring strong collaboration with other organisations across the gambling harms space and that all support services are working towards a culture of continuous improvement and are designed around those who use them.
“We are delighted with the outcome of the commissioning process and to be able to continue providing free, confidential support to anyone impacted by gambling nationally,” GamCare chief executive Anna Hemmings said.
“Having secure, sustainable funding provides a fantastic opportunity for us to look long-term at how we deliver services that can best support people and communities to reduce gambling harms.
“We look forward to collaborating with other partner organisations in the National Gambling Support Network.”